Utilities in <u>Lumsden

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Your Complete Guide to Utilities in Lumsden

If you just moved and have some questions about Lumsden? Our complete guide to utilities in Lumsden will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Lumsden water and sewerage. Keep reading to learn everything about utilities in Lumsden.

About Lumsden, Aberdeenshire

Lumsden AB54 has a population of 344 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Lumsden?

Lumsden water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Lumsden

Speaking to an advisor at Scottish Water is one of many options to discuss your Lumsden water problems.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Lumsden

Water bill in Lumsden

Water rates in Lumsden depend on whether your home has a water meter or not. You can easily find out whether your Lumsden water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Lumsden water rates will have a meter number listed on their water bills.

Metered Customers in Lumsden

Customers with a water meter at their Lumsden house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Lumsden home.

Unmetered Customers in Lumsden

Customers that don't have a water meter at their Lumsden home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Lumsden home.

The rate unmetered customers pay for water in Lumsden is based on the rateable value of your home. The rateable value calculation of your Lumsden water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Lumsden could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Lumsden water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Lumsden bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Lumsden?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Lumsden AB54, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lumsden Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Lumsden have about their water supply.

Frequently Asked Questions About Water in Lumsden

Is water from the tap in Lumsden safe to drink?

Yes! It's safe to drink the tap water in Lumsden. You can rest assured that Lumsden water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Lumsden water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Lumsden water to make it drinkable.

Where does the water in Lumsden come from?

There are three main sources of water that supply Lumsden:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Lumsden

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Lumsden is below 60ppm, that makes the water hardness in in Lumsden is rated as soft water.

What does this mean?

The water supply to your home in Lumsden contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Lumsden.

Lumsden No Water

If you have no water in your Lumsden home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Lumsden.

If there is no water at your Lumsden home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Lumsden.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Lumsden water leak or flooding

Lumsden water problems might include anything from a burst water main or flooding, to a leak in your Lumsden home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Lumsden property, you must do one of the following as soon as possible:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Lumsden taste strange?

If you detect a difference in smell or taste of your Lumsden water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Lumsden water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Lumsden water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water via the contact channels listed above.

Internet in Lumsden AB54

Lumsdeninternet connected globe

The speed of your internet connection at your Lumsden home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Lumsden with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lumsden Average Download Speed Lumsden Average Upload Speed
49.30 Mbps 13.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Lumsden. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when choosing an internet provider in Lumsden?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points to think about when choosing an internet provider in Lumsden.

Availability

The first thing to consider before choosing an internet provider in Lumsden is the availability. Whilst many homes in Lumsden should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Lumsden?

  • Fibre broadband
    • This is fastest connection that's currently available in Lumsden
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Lumsden homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Lumsden.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Lumsden.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Lumsden broadband price

Lumsden broadband bill

You should also think about how much it costs for the broadband in Lumsden. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the small print of the offer before you sign up to a internet service in Lumsden. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Lumsden Broadband Reliability

How reliable the broadband is in Lumsden must also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Lumsden home will be an important thing to consider.

Lumsden broadband technical support

Finally, the customer service of your Lumsden broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that deals with your query in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Lumsden.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Lumsden ask about their broadband.

Broadband FAQs

What's the average broadband speed in Lumsden?

The average broadband speed in Lumsden is:

Lumsden Average Download Speed Lumsden Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Lumsden, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Lumsden house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table for a general idea which speed you should take when getting connected in Lumsden.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Lumsden

Corded telephone area code Lumsden

The telephone area code, sometimes called the landline dialling code, for Lumsden is 01806. If you call someone in Lumsden, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Lumsden call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Lumsden

Residents in Lumsden are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Lumsden home to the gas network and electricity grid.

In many cases you won't need to speak to the Lumsden distribution network operator, but should the need arise, you can quickly find out which DNO covers Lumsden below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Lumsden

The electricity distribution network operator for Lumsden is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Lumsden

There are no power plants within a 10 mile radius of Lumsden.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Lumsden

Perhaps you're wondering which towns and cities are nearby Lumsden, we've found the closest five municipalities to Lumsden.