Your Complete Guide to Utilities in Luss

Are you moving and want to know more about Luss? Our utilities guide to Luss is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Luss water and sewerage. Keep reading to learn everything about utilities in Luss.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Luss, Argyll and Bute

Luss G83 has a population of 450 and is located in the county of Argyll and Bute. Argyll and Bute has a population of 86,260 people.

Who supplies my water in Luss?

Luss water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Luss

Ringing a contact number for Scottish Water is one of many contact methods to deal with your Luss water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
[email protected]
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Cost of water in Luss

Water bill in Luss

Water rates in Luss will vary depending on if your home has a water meter or not. You can easily find out whether your Luss water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Luss water rates will have a meter number listed on their water bills.

Metered Customers in Luss

Customers that have a water meter at their Luss home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Luss home.

Unmetered Customers in Luss

Customers that don't have a water meter at their Luss home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Luss home.

As an unmetered customer, the rate you pay for water in Luss will be based on the rateable value of your home. The rateable value part of your Luss water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Luss might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Luss water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Luss bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Luss?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Luss G83, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Luss Water Frequently Asked Questions

Below we have answered some common questions that customers in Luss have about their water supply.

Frequently Asked Questions About Water in Luss

Is tap water in Luss safe to drink?

Yes! You can drink the tap water in Luss. You can rest assured that Luss water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Luss water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Luss water to make it drinkable.

Where does the water in Luss come from?

There are three main sources of water that supply Luss:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Luss

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Luss is fewer than 60ppm, this means the water in in Luss is rated as soft water.

What does this mean?

The water being supplied to your home in Luss contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Luss.

Luss No Water

If you have no water in your Luss home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Luss.

If there is no water at your Luss home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Luss.

If there is no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Luss water leak or flooding

Luss water problems can include anything from flooding or a leak, to a burst water main in your Luss home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Luss property, you should try to do one of the following as long as it's safe to do so:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Luss taste strange?

If you notice a change in taste or smell with your Luss water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Luss water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Luss water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Broadband in Luss G83

Lussinternet connected globe

The speed of your internet connection at your Luss home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Luss with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Luss Average Download Speed Luss Average Upload Speed
92.40 Mbps 14.20 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The internet connection type you have can have an effect on the speed you get in Luss. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

Things to consider when choosing an internet provider in Luss?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points to think about when choosing an internet provider in Luss.

Availability

The first thing to consider whilst choosing an internet provider in Luss is what's available. Whilst many homes in Luss should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Luss?

  • Fibre broadband
    • This is the fastest type of connection you can get in Luss
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Luss homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Luss.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Luss.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Luss broadband cost

Luss broadband bill

You also need to consider how much it costs for the broadband in Luss. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a broadband connection in Luss. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Luss Broadband Reliability

The reliability of the broadband connection is in Luss also needs consideration, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Luss home is going to be important.

Luss broadband technical support

Lastly, the technical support for your Luss broadband connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Luss.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Luss have about broadband internet.

Broadband Frequently Asked Questions

Is the internet fast in Luss?

The average internet speed in Luss is:

Luss Average Download Speed Luss Average Upload Speed
92.40 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Luss, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Luss house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Take a look at this table for a general idea the kind of broadband speed you should pick for a broadband service in Luss.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the landline area code in Luss

Corded telephone area code Luss

The telephone dialling code, sometimes called the area code, for Luss is 01806. If you're calling somebody in Luss, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Luss call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Luss

Residents of Luss are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Luss home to the electricity grid and gas networks.

More often than not you won't need to contact the Luss distribution network operator, but should the need arise, you can quickly find out which DNO covers Luss in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Luss

The electricity distribution network operator for Luss is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Luss

There are no power plants within a 10 mile radius of Luss.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Luss

You might be wondering which municipalities are within reach of Luss, in the table below you can see the closest five municipalities to Luss.