Your Complete Guide to Utilities in Lybster

Are you moving and want to know more about Lybster? Our complete guide to utilities in Lybster will help you to find out everything about broadband, area codes, power generation and energy distributors, and Lybster water and sewerage. Keep reading to learn everything about utilities in Lybster.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Lybster, Highland

Lybster KW2 is located in the county of Highland. Highland has a population of 235,540 people.

Who supplies my water in Lybster?

Lybster water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Lybster

Speaking to an advisor at Scottish Water is one of many contact methods to discuss your Lybster water account.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
[email protected]
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Price of water in Lybster

Water bill in Lybster

Water rates in Lybster are based on if your home has a water meter or not. It's easy to find out if your Lybster water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Lybster water rates will have a meter number listed on their water bills.

Metered Customers in Lybster

Customers who have a water meter installed at their Lybster house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Lybster home.

Unmetered Customers in Lybster

Customers without a meter at their Lybster home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Lybster home.

The rate unmetered customers pay for water in Lybster is going to be based on the rateable value of your home. The rateable value calculation of your Lybster water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Lybster could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Lybster water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Lybster bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Lybster?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Lybster KW2, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Lybster Water Frequently Asked Questions

Below we have answered some common questions that customers in Lybster have about their water supply.

Frequently Asked Questions About Water in Lybster

Is the tap water in Lybster safe to drink?

Yes! It's safe to drink the tap water in Lybster. You can rest assured that Lybster water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Lybster water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Lybster water to make it drinkable.

Where does the water in Lybster come from?

There are three main sources of water that supply Lybster:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Lybster

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Lybster is less than 60ppm, that means the water hardness in in Lybster is rated as soft water.

What does this mean?

The clean water supply to your home in Lybster contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

You don't need to add a water softener to the water in Lybster.

Lybster No Water

If you have no water in your Lybster home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Lybster.

If there is no water at your Lybster home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Lybster.

If your home has no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Lybster water leak or flooding

Lybster water problems might include anything from a leak, a burst water main, or flooding in your Lybster home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Lybster property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Lybster taste strange?

If you detect a difference in smell or taste of your Lybster water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Lybster water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Lybster water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water using the contact information above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Broadband Speed in Lybster KW2

Lybsterinternet connected globe

The speed of your internet connection at your Lybster home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average broadband speed for Lybster with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Lybster Average Download Speed Lybster Average Upload Speed
29.90 Mbps 6.70 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The internet connection type you have can affect the speed you get at your home in Lybster. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection that's available.

What to look for when picking a broadband provider in Lybster?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points to think about when picking a broadband provider in Lybster.

Availability

The first thing you need to think about before picking a broadband provider in Lybster is the issue of availability. The majority of homes in Lybster should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Lybster?

  • Fibre broadband
    • This is fastest connection that's currently available in Lybster
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Lybster homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Lybster.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Lybster.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Lybster broadband price

Lybster broadband bill

You also need to consider the price you pay for broadband in Lybster. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you sign up to a broadband connection in Lybster. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Lybster Broadband Reliability

The reliability of the broadband connection is in Lybster also needs consideration, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Lybster home is something to think about.

Lybster broadband customer service

Lastly, the customer service of your Lybster internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Lybster.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Lybster have about their internet connection.

Broadband FAQs

Is the internet fast in Lybster?

The average internet speed in Lybster is:

Lybster Average Download Speed Lybster Average Upload Speed
29.90 Mbps 6.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Lybster, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Lybster property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a general idea the kind of broadband speed you should take for a broadband service in Lybster.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the landline area code in Lybster

Corded telephone area code Lybster

The landline area code, sometimes called the dialling code, for Lybster is 01593. When making a call to someone in Lybster, and you are in a different area, you should add 01593 before the number you're trying to call.

How much does an 01593 Lybster call cost?

If you have a call plan with your landline or mobile tariff, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Lybster

Residents in Lybster are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Lybster home to the gas network and electricity grid.

Most of the time you won't need to contact the Lybster distribution network operator, but should you ever need to, you can quickly find out which DNO covers Lybster below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Lybster

The electricity distribution network operator for Lybster is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email [email protected]
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Lybster

There are no power plants within a 10 mile radius of Lybster.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Lybster

You might be wondering which municipalities are close to Lybster, in the table below you can see the closest five municipalities to Lybster.

Closest five municipalities to Lybster
Municipality Distance from Lybster
Berriedale 14.8 miles
Halkirk 16.02 miles
Helmsdale 25.71 miles
Thurso 27.04 miles