Utilities in <u>Marchmont

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Your Complete Guide to Utilities in Marchmont

Are you moving and want to know more about Marchmont? Our comprehensive utilities guide to Marchmont is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Marchmont water and sewerage. Keep reading to learn everything about utilities in Marchmont.

About Marchmont, Edinburgh

Marchmont EH9 has a population of 10,669 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Marchmont?

Marchmont water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Marchmont

Ringing a contact number for Scottish Water is one of many contact methods to talk about your Marchmont water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Marchmont

Water bill in Marchmont

Water rates in Marchmont will vary depending on if your home has a water meter or not. You can easily find out whether your Marchmont water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Marchmont water rates will have a meter number listed on their water bills.

Metered Customers in Marchmont

Customers with a water meter at their Marchmont house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Marchmont home.

Unmetered Customers in Marchmont

Customers who don't have a meter at their Marchmont home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Marchmont home.

As an unmetered customer, the rate you pay for water in Marchmont is based on the rateable value of your home. The rateable value calculation of your Marchmont water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Marchmont could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Marchmont water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Marchmont bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Marchmont?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Marchmont EH9, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Marchmont Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Marchmont have about their water supply.

Frequently Asked Questions About Water in Marchmont

Is tap water in Marchmont safe to drink?

Yes! You can drink the tap water in Marchmont. You can rest assured that Marchmont water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Marchmont water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Marchmont water to make it drinkable.

Where does the water in Marchmont come from?

There are three main sources of water that supply Marchmont:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Marchmont

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Marchmont is fewer than 60ppm, this means the water in in Marchmont is rated as soft water.

What does this mean?

The water being supplied to your home in Marchmont contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Marchmont.

Marchmont No Water

If there isn't any running water in your Marchmont home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Marchmont.

If there is no water at your Marchmont home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Marchmont.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Marchmont water leak or flooding

Marchmont water problems can include anything from a burst water main or flooding, to a leak in your Marchmont home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Marchmont property, you must do one of the following as soon as possible:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Marchmont taste strange?

If you find the taste or smell is different with your Marchmont water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Marchmont water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Marchmont water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water using the contact information above.

Broadband Speed in Marchmont EH9

Marchmontinternet connected globe

The broadband speed you get at your Marchmont home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Marchmont with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Marchmont Average Download Speed Marchmont Average Upload Speed
83.80 Mbps 14.70 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Marchmont. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Marchmont?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, we've listed the four important points worth considering before picking a broadband provider in Marchmont.

Availability

The first point to bear in mind when picking a broadband provider in Marchmont is what's available. Whilst many homes in Marchmont should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Marchmont?

  • Fibre broadband
    • This is the fastest available internet connection in Marchmont
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Marchmont homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Marchmont.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Marchmont.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Marchmont broadband value for money

Marchmont broadband bill

Another important consideration is the price you pay for broadband in Marchmont. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Marchmont. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Marchmont Broadband Reliability

The reliability of broadband in Marchmont must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online that without a reliable internet connection for your Marchmont home is going to be important.

Marchmont broadband customer service

Finally, the customer support of your Marchmont broadband internet is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when selecting an internet provider in Marchmont.

Broadband FAQ

Below we've answered some our the most common questions that customers in Marchmont ask about their broadband.

Broadband FAQs

Is the internet fast in Marchmont?

The average speed of broadband in Marchmont is:

Marchmont Average Download Speed Marchmont Average Upload Speed
83.80 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Marchmont, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Marchmont house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should choose when signing up for broadband in Marchmont.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Marchmont

Corded telephone area code Marchmont

The telephone dialling code, sometimes called the area code, for Marchmont is 01806. If you're calling somebody in Marchmont, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Marchmont call cost?

If calls are included with your mobile or landline tariff, then the call cost will probably be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Marchmont

Residents in Marchmont are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Marchmont home to the gas and electricity networks.

In many cases you won't need to speak to the Marchmont distribution network operator, but should the need arise, you can quickly find out which DNO covers Marchmont below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Marchmont

The electricity distribution network operator for Marchmont is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Marchmont

There are no power plants within a 10 mile radius of Marchmont.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Marchmont

You might be wondering which municipalities are close to Marchmont, we've found the five nearest towns and cities to Marchmont.

Closest five municipalities to Marchmont
Municipality Distance from Marchmont
Liberton 1.18 miles
Cameron Toll 1.18 miles
Craigmillar 1.18 miles
Niddrie 1.18 miles