Utilities in <u>Maryculter

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A Complete Guide to Utilities in Maryculter

If you just moved and have some questions about Maryculter? Our complete guide to utilities in Maryculter is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Maryculter water and sewerage. Keep reading to learn everything about utilities in Maryculter.

About Maryculter, Aberdeenshire

Maryculter AB12 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Maryculter?

Maryculter water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Maryculter

Calling a phone number for Scottish Water is one of many options to discuss your Maryculter water issues.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Maryculter

Water bill in Maryculter

Water rates in Maryculter depend on whether your home has a water meter or not. It's easy to find out if your Maryculter water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Maryculter water rates will have a meter number listed on their water bills.

Metered Customers in Maryculter

Customers who have a water meter installed at their Maryculter property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Maryculter home.

Unmetered Customers in Maryculter

Customers without a meter at their Maryculter home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Maryculter home.

Water rates for unmetered customers in Maryculter is based on the rateable value of your home. The rateable value calculation of your Maryculter water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Maryculter might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Maryculter water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Maryculter bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Maryculter?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Maryculter AB12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Maryculter Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Maryculter have about their water supply.

Frequently Asked Questions About Water in Maryculter

Is water from the tap in Maryculter safe to drink?

Yes! It's safe to drink the tap water in Maryculter. You can rest assured that Maryculter water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Maryculter water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Maryculter water to make it drinkable.

Where does the water in Maryculter come from?

There are three main sources of water that supply Maryculter:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Maryculter

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Maryculter is less than 60ppm, this means the water in in Maryculter is rated as soft water.

What does this mean?

The water being supplied to your home in Maryculter contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Maryculter.

Maryculter No Water

If you don't have any running water in your Maryculter home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Maryculter.

If there is no water at your Maryculter home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Maryculter.

If your home has no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Maryculter water leak or flooding

Maryculter water problems could be anything from a burst water main or flooding, to a leak in your Maryculter home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Maryculter property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Maryculter taste strange?

If you find the taste or smell is different with your Maryculter water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Maryculter water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Maryculter water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Maryculter AB12

Maryculterinternet connected globe

The broadband speed you get at your Maryculter home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Maryculter with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Maryculter Average Download Speed Maryculter Average Upload Speed
88.00 Mbps 36.80 Mbps
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The type of internet connection you have can affect your download and upload speed in Maryculter. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Maryculter?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Maryculter.

Availability

The first thing to consider whilst searching for a broadband provider in Maryculter is the availability. The majority of homes in Maryculter should have access to superfast' or fibre connections, those living in rural homes could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Maryculter?

  • Fibre broadband
    • This is fastest connection that's currently available in Maryculter
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Maryculter homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Maryculter.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Maryculter.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Maryculter broadband cost

Maryculter broadband bill

Another important consideration is the monthly cost of broadband in Maryculter. It's easy to find a broadband provider that's offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you sign up to a broadband connection in Maryculter. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Maryculter Broadband Reliability

The reliability of broadband in Maryculter should also be considered, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Maryculter home is going to be important.

Maryculter broadband customer support

Our final tip, the customer support of your Maryculter internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises then having solid customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Maryculter.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Maryculter have about their internet connection.

Broadband Internet FAQs

What's the average broadband speed in Maryculter?

The average internet speed in Maryculter is:

Maryculter Average Download Speed Maryculter Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Maryculter, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Maryculter home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should pick when signing up for broadband in Maryculter.

Frequent internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Maryculter

Corded telephone area code Maryculter

The landline area code, sometimes called the dialling code, for Maryculter is 01806. If you're calling somebody in Maryculter, and you're located in a different region, you will need to add 01806 to the number you're calling.

How much does an 01806 Maryculter call cost?

If you have a call plan with your mobile or landline tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Maryculter

People living in Maryculter are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Maryculter home to the gas and electricity networks.

In many cases you won't need to speak to the Maryculter distribution network operator, but if you do, you can find the distribution network operator for Maryculter in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Maryculter

The electricity distribution network operator for Maryculter is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Maryculter

There are no power plants within a 10 mile radius of Maryculter.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Maryculter

If you've ever wondered which municipalities are nearby Maryculter, in the table below you can see the five closest municipalities to Maryculter.