Utilities in <u>Merchant City

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A Complete Guide to Utilities in Merchant City

Are you moving and want to know more about Merchant City? Our utilities guide to Merchant City will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Merchant City water and sewerage. Keep reading to learn everything about utilities in Merchant City.

About Merchant City, Glasgow

Merchant City G1 has a population of 16,317 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Merchant City?

Merchant City water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Merchant City

Calling a phone number for Scottish Water is one of many contact methods to deal with your Merchant City water account.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Merchant City

Water bill in Merchant City

Water rates in Merchant City depend on whether your home has a water meter or not. You can easily find out whether your Merchant City water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Merchant City water rates will have a meter number listed on their water bills.

Metered Customers in Merchant City

Customers with a water meter at their Merchant City house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Merchant City home.

Unmetered Customers in Merchant City

Customers who don't have a meter at their Merchant City home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Merchant City home.

As an unmetered customer, the rate you pay for water in Merchant City is based on the rateable value of your home. The rateable value part of your Merchant City water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Merchant City might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Merchant City water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Merchant City bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Merchant City?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Merchant City G1, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Merchant City Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Merchant City have about their water supply.

Frequently Asked Questions About Water in Merchant City

Is the tap water in Merchant City safe to drink?

Yes! It's safe to drink the tap water in Merchant City. You can rest assured that Merchant City water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Merchant City water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Merchant City water to make it drinkable.

Where does the water in Merchant City come from?

There are three main sources of water that supply Merchant City:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Merchant City

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Merchant City is less than 60ppm, that makes the water hardness in in Merchant City is rated as soft water.

What does this mean?

The water supply to your home in Merchant City contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Merchant City.

Merchant City No Water

If you have no water in your Merchant City home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Merchant City.

If there is no water at your Merchant City home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Merchant City.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Merchant City water leak or flooding

Merchant City water problems can include anything from a burst water main or flooding, to a leak in your Merchant City home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Merchant City property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Merchant City taste strange?

If you detect a difference in smell or taste of your Merchant City water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Merchant City water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Merchant City water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water using the contact information above.

Broadband Speed in Merchant City G1

Merchant Cityinternet connected globe

The speed of your broadband connection at your Merchant City home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average connection speed for Merchant City with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Merchant City Average Download Speed Merchant City Average Upload Speed
78.70 Mbps 35.20 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Merchant City. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection available.

What to look for when searching for a broadband provider in Merchant City?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've covered four main points to think about when searching for a broadband provider in Merchant City.

Availability

The first point to bear in mind before searching for a broadband provider in Merchant City is the availability. Whilst many homes in Merchant City should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Merchant City?

  • Fibre broadband
    • This is fastest connection that's currently available in Merchant City
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Merchant City homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Merchant City.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Merchant City.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Merchant City broadband cost

Merchant City broadband bill

You also need to consider the price you pay for broadband in Merchant City. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you commit to a internet connection in Merchant City. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Merchant City Broadband Reliability

The reliability of broadband in Merchant City must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to do your work is a priority.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Merchant City home is something to think about.

Merchant City broadband customer support

Our final tip, the customer service of your Merchant City broadband internet is extremely important. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Merchant City.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Merchant City ask about their broadband.

Broadband FAQs

What's the average broadband speed in Merchant City?

The average broadband speed in Merchant City is:

Merchant City Average Download Speed Merchant City Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Merchant City, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Merchant City house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should pick for a broadband service in Merchant City.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Merchant City

Corded telephone area code Merchant City

The landline area code, sometimes called the dialling code, for Merchant City is 01806. If you call someone in Merchant City, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Merchant City call cost?

If you have calls included with your landline or mobile tariff, the phone call should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Merchant City

Residents in Merchant City are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Merchant City home to the gas network and electricity grid.

More often than not you won't need to speak to the Merchant City distribution network operator, but should the need arise, you can quickly find out which DNO covers Merchant City in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Merchant City

The electricity distribution network operator for Merchant City is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Merchant City

There are no power plants within a 10 mile radius of Merchant City.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Merchant City

Perhaps you're wondering which towns and cities are within reach of Merchant City, in the table below you can see the closest five municipalities to Merchant City.

Closest five municipalities to Merchant City
Municipality Distance from Merchant City
Kelvinbridge 0.56 miles
Drygate 0.56 miles
Cowcaddens 0.56 miles