Utilities in <u>Moredun

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Your Complete Guide to Utilities in Moredun

Are you moving and want to know more about Moredun? Our comprehensive utilities guide to Moredun will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Moredun water and sewerage. Keep reading to learn everything about utilities in Moredun.

About Moredun, Edinburgh

Moredun EH17 has a population of 3,024 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Moredun?

Moredun water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Moredun

Calling a phone number for Scottish Water is one of many contact methods to talk about your Moredun water problems.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Moredun

Water bill in Moredun

Water rates in Moredun will vary depending on if your home has a water meter or not. You can easily check if your Moredun water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Moredun water rates will have a meter number listed on their water bills.

Metered Customers in Moredun

Customers with a water meter at their Moredun property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Moredun home.

Unmetered Customers in Moredun

Customers who don't have a meter at their Moredun home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Moredun home.

The rate unmetered customers pay for water in Moredun is based on the rateable value of your home. The rateable value of your Moredun water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Moredun might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Moredun water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Moredun bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Moredun?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Moredun EH17, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Moredun Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Moredun have about their water supply.

Frequently Asked Questions About Water in Moredun

Is water from the tap in Moredun safe to drink?

Yes! The tap water is safe to drink in Moredun. You can rest assured that Moredun water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Moredun water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Moredun water to make it drinkable.

Where does the water in Moredun come from?

There are three main sources of water that supply Moredun:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Moredun

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Moredun is less than 60ppm, this means the water in in Moredun is rated as soft water.

What does this mean?

The clean water supply to your home in Moredun contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Moredun.

Moredun No Water

If you don't have any running water in your Moredun home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Moredun.

If there is no water at your Moredun home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Moredun.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Moredun water leak or flooding

Moredun water problems might include anything from a burst water main or flooding, to a leak in your Moredun home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Moredun property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Moredun taste strange?

If you detect a difference in smell or taste of your Moredun water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Moredun water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Moredun water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water using the contact information above.

Broadband Speed in Moredun EH17

Moreduninternet connected globe

The speed of your internet connection at your Moredun home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average broadband speed for Moredun with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Moredun Average Download Speed Moredun Average Upload Speed
83.80 Mbps 14.70 Mbps
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The internet connection type you have can have an effect on the speed you get in Moredun. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What should you consider when searching for a broadband provider in Moredun?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Moredun.

Availability

The first point to bear in mind before searching for a broadband provider in Moredun is what's available. Most homes in Moredun should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Moredun?

  • Fibre broadband
    • This is the fastest type of connection you can get in Moredun
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Moredun homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Moredun.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Moredun.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Moredun broadband price

Moredun broadband bill

You should also think about the price you pay for broadband in Moredun. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in Moredun. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Moredun Broadband Reliability

The reliability of the broadband connection is in Moredun also needs consideration, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Moredun home will be an important thing to consider.

Moredun broadband customer support

Finally, the customer service of your Moredun broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Moredun.

Broadband FAQ

Below we've answered some our the most common questions that customers in Moredun ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Moredun?

The average speed of broadband in Moredun is:

Moredun Average Download Speed Moredun Average Upload Speed
83.80 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Moredun, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Moredun property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should take when getting connected in Moredun.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Moredun

Corded telephone area code Moredun

The landline area code, sometimes called the dialling code, for Moredun is 01806. If you're calling somebody in Moredun, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Moredun call cost?

If calls are included with your landline or mobile, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Moredun

People living in Moredun can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Moredun home to the gas and electricity networks.

In many cases you won't need to speak to the Moredun distribution network operator, but should you ever need to, you can quickly find out which DNO covers Moredun in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Moredun

The electricity distribution network operator for Moredun is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Moredun

There are no power plants within a 10 mile radius of Moredun.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Moredun

Perhaps you're wondering which towns and cities are nearby Moredun, in the table below you can see the five closest municipalities to Moredun.

Closest five municipalities to Moredun
Municipality Distance from Moredun
Mortonhall -
Liberton 1.72 miles
Cameron Toll 1.72 miles
Craigmillar 1.72 miles
Niddrie 1.72 miles