Utilities in <u>Morningside

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A Complete Guide to Utilities in Morningside

Are you moving and want to know more about Morningside? Our utilities guide to Morningside will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Morningside water and sewerage. Keep reading to learn everything about utilities in Morningside.

About Morningside, Edinburgh

Morningside EH10 has a population of 55 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Morningside?

Morningside water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Morningside

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Morningside water account.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Morningside

Water bill in Morningside

Water rates in Morningside depend on whether your home has a water meter or not. It's easy to find out if your Morningside water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Morningside water rates will have a meter number listed on their water bills.

Metered Customers in Morningside

Customers that have a water meter at their Morningside property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Morningside home.

Unmetered Customers in Morningside

Customers without a meter at their Morningside home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Morningside home.

The rate unmetered customers pay for water in Morningside is based on the rateable value of your home. The rateable value calculation of your Morningside water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Morningside might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Morningside water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Morningside bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Morningside?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Morningside EH10, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Morningside Water Frequently Asked Questions

Below we have answered some common questions that customers in Morningside have about their water supply.

Frequently Asked Questions About Water in Morningside

Is water from the tap in Morningside safe to drink?

Yes! It's safe to drink the tap water in Morningside. You can rest assured that Morningside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Morningside water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Morningside water to make it drinkable.

Where does the water in Morningside come from?

There are three main sources of water that supply Morningside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Morningside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Morningside is below 60ppm, that means the water hardness in in Morningside is rated as soft water.

What does this mean?

The water being supplied to your home in Morningside contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Morningside.

Morningside No Water

If you don't have any running water in your Morningside home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Morningside.

If there is no water at your Morningside home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Morningside.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Morningside water leak or flooding

Morningside water problems might include anything from a burst water main or flooding, to a leak in your Morningside home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Morningside property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Morningside taste strange?

If you find the taste or smell is different with your Morningside water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Morningside water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Morningside water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water using the contact information above.

Internet in Morningside EH10

Morningsideinternet connected globe

The speed of your internet connection at your Morningside home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average internet speed in Morningside with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Morningside Average Download Speed Morningside Average Upload Speed
83.80 Mbps 14.70 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Morningside. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection available.

What to look for when choosing an internet provider in Morningside?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Morningside.

Availability

The first point to bear in mind whilst choosing an internet provider in Morningside is the availability. The majority of homes in Morningside can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Morningside?

  • Fibre broadband
    • This is fastest connection that's currently available in Morningside
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Morningside homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Morningside.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Morningside.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Morningside broadband price

Morningside broadband bill

Another important consideration is the price you pay for broadband in Morningside. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a internet connection in Morningside. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Morningside Broadband Reliability

The reliability of broadband in Morningside must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is really important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Morningside home is something to think about.

Morningside broadband technical support

Lastly, the technical support for your Morningside internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Morningside.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Morningside have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Morningside?

The average speed of broadband in Morningside is:

Morningside Average Download Speed Morningside Average Upload Speed
83.80 Mbps 14.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Morningside, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Morningside home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Take a look at this table for a general idea the kind of broadband speed you should take when signing up for broadband in Morningside.

Usual Internet habits Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Morningside

Corded telephone area code Morningside

The telephone area code, sometimes called the landline dialling code, for Morningside is 01806. When making a call to someone in Morningside, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Morningside call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Morningside

People living in Morningside can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Morningside home to the gas and electricity networks.

Most of the time you will never need to ever contact the Morningside distribution network operator, but if you do, you can quickly find out which DNO covers Morningside in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Morningside

The electricity distribution network operator for Morningside is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Morningside

There are no power plants within a 10 mile radius of Morningside.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Morningside

You might be wondering which municipalities are close to Morningside, in the table below you can see the five closest municipalities to Morningside.

Closest five municipalities to Morningside
Municipality Distance from Morningside
Sighthill 0.17 miles
Stenhouse 0.17 miles
Slateford 1.11 miles
Longstone 1.11 miles
Balerno 1.11 miles