Utilities in <u>Mount Vernon

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A Complete Guide to Utilities in Mount Vernon

If you just moved and have some questions about Mount Vernon? Our utilities guide to Mount Vernon is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Mount Vernon water and sewerage. Keep reading to learn everything about utilities in Mount Vernon.

About Mount Vernon, Glasgow

Mount Vernon G32 has a population of 3,022 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Mount Vernon?

Mount Vernon water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Mount Vernon

Speaking to an advisor at Scottish Water is one of many options to deal with your Mount Vernon water issues.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Mount Vernon

Water bill in Mount Vernon

Water rates in Mount Vernon depend on whether your home has a water meter or not. It's easy to find out if your Mount Vernon water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Mount Vernon water rates will have a meter number listed on their water bills.

Metered Customers in Mount Vernon

Customers who have a water meter installed at their Mount Vernon home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Mount Vernon home.

Unmetered Customers in Mount Vernon

Customers without a meter at their Mount Vernon home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Mount Vernon home.

Water rates for unmetered customers in Mount Vernon is based on the rateable value of your home. The rateable value calculation of your Mount Vernon water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Mount Vernon might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Mount Vernon water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Mount Vernon bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Mount Vernon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Mount Vernon G32, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Mount Vernon Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Mount Vernon have about their water supply.

Frequently Asked Questions About Water in Mount Vernon

Is tap water in Mount Vernon safe to drink?

Yes! You can drink the tap water in Mount Vernon. You can rest assured that Mount Vernon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Mount Vernon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Mount Vernon water to make it drinkable.

Where does the water in Mount Vernon come from?

There are three main sources of water that supply Mount Vernon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Mount Vernon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Mount Vernon is below 60ppm, this means the water in in Mount Vernon is rated as soft water.

What does this mean?

The water supply to your home in Mount Vernon contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Mount Vernon.

Mount Vernon No Water

If there isn't any running water in your Mount Vernon home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Mount Vernon.

If there is no water at your Mount Vernon home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Mount Vernon.

If there is no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Mount Vernon water leak or flooding

Mount Vernon water problems could be anything from a burst water main or flooding, to a leak in your Mount Vernon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Mount Vernon property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Mount Vernon taste strange?

If you detect a difference in smell or taste of your Mount Vernon water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Mount Vernon water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Mount Vernon water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water using the contact information above.

Internet in Mount Vernon G32

Mount Vernoninternet connected globe

The broadband speed you get at your Mount Vernon home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Mount Vernon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Mount Vernon Average Download Speed Mount Vernon Average Upload Speed
80.80 Mbps 16.10 Mbps
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The type of internet connection you have can affect your download and upload speed in Mount Vernon. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when choosing an internet provider in Mount Vernon?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Mount Vernon.

Availability

The first point to bear in mind when choosing an internet provider in Mount Vernon is the availability. The majority of homes in Mount Vernon should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Mount Vernon?

  • Fibre broadband
    • This is the fastest available internet connection in Mount Vernon
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Mount Vernon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Mount Vernon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Mount Vernon.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Mount Vernon broadband price

Mount Vernon broadband bill

You also need to consider the price you pay for broadband in Mount Vernon. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you sign up to a internet service in Mount Vernon. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Mount Vernon Broadband Reliability

The reliability of broadband in Mount Vernon should also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Mount Vernon home is going to be important.

Mount Vernon broadband technical support

Finally, the customer support of your Mount Vernon internet connection is extremely important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Mount Vernon.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Mount Vernon have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Mount Vernon?

The average speed of broadband in Mount Vernon is:

Mount Vernon Average Download Speed Mount Vernon Average Upload Speed
80.80 Mbps 16.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Mount Vernon, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Mount Vernon home. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Have a look at the following table to find out the kind of broadband speed you should take for a broadband service in Mount Vernon.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Mount Vernon

Corded telephone area code Mount Vernon

The telephone area code, sometimes called the landline dialling code, for Mount Vernon is 01806. If you're calling somebody in Mount Vernon, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Mount Vernon call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Mount Vernon

Residents of Mount Vernon are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Mount Vernon home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Mount Vernon distribution network operator, but if you do, you can easily find out which DNO is responsible for Mount Vernon in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Mount Vernon

The electricity distribution network operator for Mount Vernon is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Mount Vernon

There are no power plants within a 10 mile radius of Mount Vernon.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Near Mount Vernon

Perhaps you're wondering which towns and cities are within reach of Mount Vernon, we've found the five nearest towns and cities to Mount Vernon.

Closest five municipalities to Mount Vernon
Municipality Distance from Mount Vernon
Carmyle 0.01 miles
Sandyhills 0.01 miles
Stepps 1.71 miles
Riddrie 1.71 miles