Utilities in <u>Murrayfield

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A Complete Guide to Utilities in Murrayfield

If you just moved and have some questions about Murrayfield? Our complete guide to utilities in Murrayfield is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Murrayfield water and sewerage. Keep reading to learn everything about utilities in Murrayfield.

About Murrayfield, Edinburgh

Murrayfield EH12 has a population of 4,164 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Murrayfield?

Murrayfield water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Murrayfield

Speaking to an advisor at Scottish Water is one of many options to discuss your Murrayfield water issues.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Murrayfield

Water bill in Murrayfield

Water rates in Murrayfield are based on if your home has a water meter or not. You can easily find out whether your Murrayfield water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Murrayfield water rates will have a meter number listed on their water bills.

Metered Customers in Murrayfield

Customers with a water meter at their Murrayfield property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Murrayfield home.

Unmetered Customers in Murrayfield

Customers that don't have a water meter at their Murrayfield home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Murrayfield home.

As an unmetered customer, the rate you pay for water in Murrayfield will be based on the rateable value of your home. The rateable value calculation of your Murrayfield water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Murrayfield could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Murrayfield water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Murrayfield bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Murrayfield?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Murrayfield EH12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Murrayfield Water Frequently Asked Questions

Below we have answered some common questions that customers in Murrayfield have about their water supply.

Frequently Asked Questions About Water in Murrayfield

Is tap water in Murrayfield safe to drink?

Yes! You can drink the tap water in Murrayfield. You can rest assured that Murrayfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Murrayfield water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Murrayfield water to make it drinkable.

Where does the water in Murrayfield come from?

There are three main sources of water that supply Murrayfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Murrayfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Murrayfield is less than 60ppm, that makes the water hardness in in Murrayfield is rated as soft water.

What does this mean?

The water supply to your home in Murrayfield contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in Murrayfield.

Murrayfield No Water

If you have no water in your Murrayfield home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Murrayfield.

If there is no water at your Murrayfield home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Murrayfield.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Murrayfield water leak or flooding

Murrayfield water problems can include anything from flooding or a leak, to a burst water main in your Murrayfield home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Murrayfield property, you must do one of the following as soon as possible:

  1. Call Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Murrayfield taste strange?

If you notice a change in taste or smell with your Murrayfield water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Murrayfield water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Murrayfield water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water using the contact information above.

Broadband in Murrayfield EH12

Murrayfieldinternet connected globe

The broadband speed you get at your Murrayfield home depends on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Murrayfield with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Murrayfield Average Download Speed Murrayfield Average Upload Speed
82.50 Mbps 14.90 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Murrayfield. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when picking a broadband provider in Murrayfield?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points to think about when picking a broadband provider in Murrayfield.

Availability

The first thing you need to think about before picking a broadband provider in Murrayfield is the issue of availability. Whilst many homes in Murrayfield should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Murrayfield?

  • Fibre broadband
    • This is fastest connection that's currently available in Murrayfield
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Murrayfield homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Murrayfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Murrayfield.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Murrayfield broadband cost

Murrayfield broadband bill

Another important consideration is the price you pay for broadband in Murrayfield. There are many providers offering a low cost deal for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Murrayfield. Some providers will raise the price even during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Murrayfield Broadband Reliability

The reliability of broadband in Murrayfield must also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Murrayfield home is going to be important.

Murrayfield broadband customer service

Finally, the technical support for your Murrayfield broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that deals with your query efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Murrayfield.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Murrayfield ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Murrayfield?

The average speed of broadband in Murrayfield is:

Murrayfield Average Download Speed Murrayfield Average Upload Speed
82.50 Mbps 14.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Murrayfield, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Murrayfield house. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Have a look at the following table to find out which speed you should pick when signing up for broadband in Murrayfield.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Murrayfield

Corded telephone area code Murrayfield

The landline area code, sometimes called the dialling code, for Murrayfield is 01806. If you call someone in Murrayfield, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Murrayfield call cost?

If you have a call plan with your mobile or landline tariff, then the call cost will probably be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Murrayfield

People living in Murrayfield are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Murrayfield home to the electricity grid and gas networks.

In many cases you won't need to contact the Murrayfield distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Murrayfield below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Murrayfield

The electricity distribution network operator for Murrayfield is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Murrayfield

There are no power plants within a 10 mile radius of Murrayfield.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Murrayfield

If you've ever wondered which municipalities are close to Murrayfield, we've found the closest five municipalities to Murrayfield.

Closest five municipalities to Murrayfield
Municipality Distance from Murrayfield
Haymarket -
Edinburgh 1.9 miles
Kirkliston 3.18 miles
South Queensferry 3.25 miles
Newbridge 3.36 miles