Utilities in <u>Newlands

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Your Complete Guide to Utilities in Newlands

Are you moving and want to know more about Newlands? Our utilities guide to Newlands will help you to find out everything about broadband, area codes, power generation and energy distributors, and Newlands water and sewerage. Keep reading to learn everything about utilities in Newlands.

About Newlands, Glasgow

Newlands G43 has a population of 7,163 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Newlands?

Newlands water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Newlands

Calling a phone number for Scottish Water is one of many contact methods to deal with your Newlands water account.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Newlands

Water bill in Newlands

Water rates in Newlands will vary depending on if your home has a water meter or not. You can easily check if your Newlands water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Newlands water rates will have a meter number listed on their water bills.

Metered Customers in Newlands

Customers who have a water meter installed at their Newlands house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Newlands home.

Unmetered Customers in Newlands

Customers without a meter at their Newlands home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Newlands home.

As an unmetered customer, the rate you pay for water in Newlands will be based on the rateable value of your home. The rateable value part of your Newlands water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Newlands might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Newlands water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Newlands bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Newlands?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newlands G43, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newlands Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Newlands have about their water supply.

Frequently Asked Questions About Water in Newlands

Is tap water in Newlands safe to drink?

Yes! The tap water is safe to drink in Newlands. You can rest assured that Newlands water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newlands water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Newlands water to make it drinkable.

Where does the water in Newlands come from?

There are three main sources of water that supply Newlands:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Newlands

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Newlands is fewer than 60ppm, that makes the water hardness in in Newlands is rated as soft water.

What does this mean?

The water being supplied to your home in Newlands contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Newlands.

Newlands No Water

If you don't have any running water in your Newlands home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Newlands.

If there is no water at your Newlands home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Newlands.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Newlands water leak or flooding

Newlands water problems can include anything from flooding or a leak, to a burst water main in your Newlands home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Newlands property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Newlands taste strange?

If you notice a change in taste or smell with your Newlands water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Newlands water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Newlands water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Internet in Newlands G43

Newlandsinternet connected globe

The broadband speed you get at your Newlands home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see if it matches the average broadband speed for Newlands with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newlands Average Download Speed Newlands Average Upload Speed
77.50 Mbps 14.40 Mbps
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The type of internet connection you have can affect your download and upload speed in Newlands. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection available.

What to look for when picking a broadband provider in Newlands?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've covered four main points that you should consider when picking a broadband provider in Newlands.

Availability

The first thing you need to think about before picking a broadband provider in Newlands is what's available. Most homes in Newlands should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Newlands?

  • Fibre broadband
    • This is the fastest available internet connection in Newlands
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Newlands homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Newlands.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Newlands.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Newlands broadband value for money

Newlands broadband bill

Another important consideration is the monthly cost of broadband in Newlands. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a broadband connection in Newlands. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Newlands Broadband Reliability

How reliable the broadband is in Newlands should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Newlands home is something to think about.

Newlands broadband customer service

Our final tip, the technical support for your Newlands internet connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that deals with your query quickly and efficiently should be considered when making a decision for a broadband internet provider in Newlands.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Newlands have about their internet connection.

Broadband FAQs

How fast is the broadband in Newlands?

The average broadband speed in Newlands is:

Newlands Average Download Speed Newlands Average Upload Speed
77.50 Mbps 14.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Newlands, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newlands house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should choose when signing up for broadband in Newlands.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Newlands

Corded telephone area code Newlands

The telephone dialling code, sometimes called the area code, for Newlands is 01806. If you call someone in Newlands, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Newlands call cost?

If you have calls included with your landline or mobile tariff, then the call cost should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Newlands

Residents in Newlands can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Newlands home to the gas network and electricity grid.

More often than not you won't need to speak to the Newlands distribution network operator, but should the need arise, you can quickly find out which DNO covers Newlands in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Newlands

The electricity distribution network operator for Newlands is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newlands

There are no power plants within a 10 mile radius of Newlands.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Newlands

Perhaps you're wondering which towns and cities are nearby Newlands, in the table below you can see the five closest municipalities to Newlands.

Closest five municipalities to Newlands
Municipality Distance from Newlands
Mansewood -
Kennishead 0.98 miles
Thornliebank 0.98 miles
Deaconsbank 0.98 miles
Giffnock 0.98 miles