Utilities in <u>Newtonhill

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A Complete Guide to Utilities in Newtonhill

Are you moving and want to know more about Newtonhill? Our comprehensive utilities guide to Newtonhill is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Newtonhill water and sewerage. Keep reading to learn everything about utilities in Newtonhill.

About Newtonhill, Aberdeenshire

Newtonhill AB39 has a population of 2,982 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Newtonhill?

Newtonhill water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Newtonhill

Calling a phone number for Scottish Water is one of many contact methods to talk about your Newtonhill water issues.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Newtonhill

Water bill in Newtonhill

Water rates in Newtonhill depend on whether your home has a water meter or not. You can easily find out whether your Newtonhill water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Newtonhill water rates will have a meter number listed on their water bills.

Metered Customers in Newtonhill

Customers who have a water meter installed at their Newtonhill home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Newtonhill home.

Unmetered Customers in Newtonhill

Customers who don't have a meter at their Newtonhill home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Newtonhill home.

As an unmetered customer, the rate you pay for water in Newtonhill is going to be based on the rateable value of your home. The rateable value part of your Newtonhill water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Newtonhill may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Newtonhill water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Newtonhill bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Newtonhill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Newtonhill AB39, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Newtonhill Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Newtonhill have about their water supply.

Frequently Asked Questions About Water in Newtonhill

Is tap water in Newtonhill safe to drink?

Yes! You can drink the tap water in Newtonhill. You can rest assured that Newtonhill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Newtonhill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Newtonhill water to make it drinkable.

Where does the water in Newtonhill come from?

There are three main sources of water that supply Newtonhill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Newtonhill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Newtonhill is less than 60ppm, that means the water hardness in in Newtonhill is rated as soft water.

What does this mean?

The water being supplied to your home in Newtonhill contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. You might also notice less limescale build-up in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Newtonhill.

Newtonhill No Water

If there isn't any running water in your Newtonhill home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Newtonhill.

If there is no water at your Newtonhill home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Newtonhill.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Newtonhill water leak or flooding

Newtonhill water problems can include anything from a leak, a burst water main, or flooding in your Newtonhill home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Newtonhill property, you must do one of the following as soon as possible:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in Newtonhill taste strange?

If you detect a difference in smell or taste of your Newtonhill water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Newtonhill water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Newtonhill water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water via the contact channels listed above.

Broadband Speed in Newtonhill AB39

Newtonhillinternet connected globe

The speed of your internet connection at your Newtonhill home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average broadband speed for Newtonhill with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Newtonhill Average Download Speed Newtonhill Average Upload Speed
59.70 Mbps 10.50 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Newtonhill. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Newtonhill?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Newtonhill.

Availability

The first thing to consider whilst searching for a broadband provider in Newtonhill is the availability. Whilst many homes in Newtonhill should be able to enjoy fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Newtonhill?

  • Fibre broadband
    • This is fastest connection that's currently available in Newtonhill
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Newtonhill homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Newtonhill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Newtonhill.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Newtonhill broadband price

Newtonhill broadband bill

You also need to consider how much it costs for the broadband in Newtonhill. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you sign up to a internet connection in Newtonhill. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Newtonhill Broadband Reliability

How reliable the broadband is in Newtonhill must also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Newtonhill home is going to be important.

Newtonhill broadband customer support

Our final tip, the customer service of your Newtonhill broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Newtonhill.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Newtonhill have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Newtonhill?

The average internet speed in Newtonhill is:

Newtonhill Average Download Speed Newtonhill Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Newtonhill, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Newtonhill property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table to find out which speed you should take for a broadband service in Newtonhill.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Newtonhill

Corded telephone area code Newtonhill

The landline area code, sometimes called the dialling code, for Newtonhill is 01806. When making a call to someone in Newtonhill, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Newtonhill call cost?

If calls are included with your mobile or landline tariff, the phone call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Newtonhill

Residents of Newtonhill can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Newtonhill home to the electricity grid and gas networks.

In many cases you won't need to speak to the Newtonhill distribution network operator, but should you ever need to, you can find the distribution network operator for Newtonhill right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Newtonhill

The electricity distribution network operator for Newtonhill is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Newtonhill

There are no power plants within a 10 mile radius of Newtonhill.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Newtonhill

You might be wondering which municipalities are close to Newtonhill, in the table below you can see the five nearest towns and cities to Newtonhill.

Closest five municipalities to Newtonhill
Municipality Distance from Newtonhill
Milltimber 7.83 miles
Peterculter 8.96 miles
Upper Anguston 8.96 miles
Aberdeen 10.98 miles
Nigg 10.98 miles