Utilities in <u>Nigg

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Your Complete Guide to Utilities in Nigg

If you've moved and have questions about Nigg? Our utilities guide to Nigg will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Nigg water and sewerage. Keep reading to learn everything about utilities in Nigg.

About Nigg, Aberdeenshire

Nigg AB12 has a population of 16,500 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Nigg?

Nigg water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Nigg

Ringing a contact number for Scottish Water is just one method of contact to deal with your Nigg water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Nigg

Water bill in Nigg

Water rates in Nigg depend on whether your home has a water meter or not. It's easy to find out if your Nigg water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Nigg water rates will have a meter number listed on their water bills.

Metered Customers in Nigg

Customers with a water meter at their Nigg house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Nigg home.

Unmetered Customers in Nigg

Customers that don't have a water meter at their Nigg home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Nigg home.

The rate unmetered customers pay for water in Nigg is based on the rateable value of your home. The rateable value part of your Nigg water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Nigg could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Nigg water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Nigg bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Nigg?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Nigg AB12, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Nigg Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Nigg have about their water supply.

Frequently Asked Questions About Water in Nigg

Is tap water in Nigg safe to drink?

Yes! You can drink the tap water in Nigg. You can rest assured that Nigg water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Nigg water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Nigg water to make it drinkable.

Where does the water in Nigg come from?

There are three main sources of water that supply Nigg:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Nigg

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Nigg is less than 60ppm, that makes the water hardness in in Nigg is rated as soft water.

What does this mean?

The water being supplied to your home in Nigg contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Nigg.

Nigg No Water

If you don't have any running water in your Nigg home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Nigg.

If there is no water at your Nigg home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Nigg.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Nigg water leak or flooding

Nigg water problems might include anything from a burst water main or flooding, to a leak in your Nigg home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Nigg property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Nigg taste strange?

If you find the taste or smell is different with your Nigg water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Nigg water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Nigg water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Nigg AB12

Nigginternet connected globe

The broadband speed you get at your Nigg home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average connection speed for Nigg with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Nigg Average Download Speed Nigg Average Upload Speed
88.00 Mbps 36.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Nigg. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in Nigg?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider can be unnerving. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Nigg.

Availability

The first point to bear in mind when searching for a broadband provider in Nigg is the availability. The majority of homes in Nigg should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Nigg?

  • Fibre broadband
    • This is fastest connection that's currently available in Nigg
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Nigg homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Nigg.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Nigg.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Nigg broadband value for money

Nigg broadband bill

Another important consideration is the monthly cost of broadband in Nigg. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a broadband connection in Nigg. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Nigg Broadband Reliability

The reliability of the broadband connection is in Nigg must also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Nigg home will be an important thing to consider.

Nigg broadband customer support

Lastly, the technical support for your Nigg broadband internet is of utmost importance. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Nigg.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Nigg ask about their broadband.

Broadband FAQs

How fast is the broadband in Nigg?

The average internet speed in Nigg is:

Nigg Average Download Speed Nigg Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Nigg, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Nigg property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should choose when signing up for broadband in Nigg.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Nigg

Corded telephone area code Nigg

The landline area code, sometimes called the dialling code, for Nigg is 01806. If you call someone in Nigg, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Nigg call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Nigg

Residents in Nigg can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Nigg home to the gas network and electricity grid.

More often than not you won't need to speak to the Nigg distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Nigg below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Nigg

The electricity distribution network operator for Nigg is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Nigg

There are no power plants within a 10 mile radius of Nigg.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Nigg

You might be wondering which municipalities are close to Nigg, in the table below you can see the five closest municipalities to Nigg.