Utilities in <u>Old Aberdeen

Need help with your utilities in Old Aberdeen?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Old Aberdeen

If you just moved and have some questions about Old Aberdeen? Our comprehensive utilities guide to Old Aberdeen will help you to find out everything about broadband, area codes, power generation and energy distributors, and Old Aberdeen water and sewerage. Keep reading to learn everything about utilities in Old Aberdeen.

About Old Aberdeen, Aberdeenshire

Old Aberdeen AB24 has a population of 195,021 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Old Aberdeen?

Old Aberdeen water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Old Aberdeen

Speaking to an advisor at Scottish Water is one of many options to talk about your Old Aberdeen water account.

Below, you can find the principal phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
Selectra manSelectra blue

Moving to Old Aberdeen?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Old Aberdeen?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Old Aberdeen

Water bill in Old Aberdeen

Water rates in Old Aberdeen will vary depending on if your home has a water meter or not. It's easy to find out if your Old Aberdeen water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Old Aberdeen water rates will have a meter number listed on their water bills.

Metered Customers in Old Aberdeen

Customers that have a water meter at their Old Aberdeen house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Old Aberdeen home.

Unmetered Customers in Old Aberdeen

Customers without a meter at their Old Aberdeen home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Old Aberdeen home.

Water rates for unmetered customers in Old Aberdeen is based on the rateable value of your home. The rateable value of your Old Aberdeen water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Old Aberdeen may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Old Aberdeen water bill?

First of all, you will need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Old Aberdeen bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Old Aberdeen?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Old Aberdeen AB24, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Old Aberdeen Water Frequently Asked Questions

Below we have answered some common questions that customers in Old Aberdeen have about their water supply.

Frequently Asked Questions About Water in Old Aberdeen

Is the tap water in Old Aberdeen safe to drink?

Yes! You can drink the tap water in Old Aberdeen. You can rest assured that Old Aberdeen water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Old Aberdeen water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Old Aberdeen water to make it drinkable.

Where does the water in Old Aberdeen come from?

There are three main sources of water that supply Old Aberdeen:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Old Aberdeen

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Old Aberdeen is fewer than 60ppm, that makes the water hardness in in Old Aberdeen is rated as soft water.

What does this mean?

The clean water supply to your home in Old Aberdeen contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

You don't need to add a water softener to the water in Old Aberdeen.

Old Aberdeen No Water

If you don't have any running water in your Old Aberdeen home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Old Aberdeen.

If there is no water at your Old Aberdeen home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Old Aberdeen.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Old Aberdeen water leak or flooding

Old Aberdeen water problems could be anything from a burst water main or flooding, to a leak in your Old Aberdeen home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Old Aberdeen property, you should try to do one of the following as long as it's safe to do so:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in Old Aberdeen taste strange?

If you detect a difference in smell or taste of your Old Aberdeen water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Old Aberdeen water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Old Aberdeen water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Internet in Old Aberdeen AB24

Old Aberdeeninternet connected globe

The speed of your internet connection at your Old Aberdeen home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average broadband speed for Old Aberdeen with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Old Aberdeen Average Download Speed Old Aberdeen Average Upload Speed
80.30 Mbps 24.70 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Old Aberdeen?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Old Aberdeen?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect the speed you get at your home in Old Aberdeen. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection currently available.

What to look for when picking a broadband provider in Old Aberdeen?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Old Aberdeen.

Availability

The first point to bear in mind when picking a broadband provider in Old Aberdeen is what's available. The majority of homes in Old Aberdeen should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Old Aberdeen?

  • Fibre broadband
    • This is the fastest type of connection you can get in Old Aberdeen
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Old Aberdeen homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Old Aberdeen.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Old Aberdeen.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
blue sim cardSelectra blue

Unlimited data in Old Aberdeen?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Old Aberdeen?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Old Aberdeen broadband value for money

Old Aberdeen broadband bill

You should also think about the monthly cost of broadband in Old Aberdeen. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you sign up to a internet service in Old Aberdeen. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Old Aberdeen Broadband Reliability

The reliability of broadband in Old Aberdeen should also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Old Aberdeen home is something to think about.

Old Aberdeen broadband customer service

Finally, the customer support of your Old Aberdeen broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently is definitely something worth considering when selecting an internet provider in Old Aberdeen.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Old Aberdeen have about broadband internet.

Broadband FAQs

How fast is the broadband in Old Aberdeen?

The average internet speed in Old Aberdeen is:

Old Aberdeen Average Download Speed Old Aberdeen Average Upload Speed
80.30 Mbps 24.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Old Aberdeen, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Old Aberdeen home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Have a look at the following table for a general idea what sort of download speed you should choose when getting connected in Old Aberdeen.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone dialling code of Old Aberdeen

Corded telephone area code Old Aberdeen

The telephone dialling code, sometimes called the area code, for Old Aberdeen is 01806. If you call someone in Old Aberdeen, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Old Aberdeen call cost?

If calls are included with your landline or mobile tariff, then the call cost will probably be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Old Aberdeen

Residents in Old Aberdeen can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Old Aberdeen home to the gas network and electricity grid.

More often than not you won't need to contact the Old Aberdeen distribution network operator, but if you do, you can easily find out which DNO is responsible for Old Aberdeen right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Old Aberdeen

The electricity distribution network operator for Old Aberdeen is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Old Aberdeen?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Old Aberdeen?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Old Aberdeen

There are no power plants within a 10 mile radius of Old Aberdeen.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Old Aberdeen

Perhaps you're wondering which towns and cities are close to Old Aberdeen, we've found the five closest municipalities to Old Aberdeen.

Closest five municipalities to Old Aberdeen
Municipality Distance from Old Aberdeen
Tillydrone -
Woodside -
Bedford -