Utilities in <u>Partick

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Your Complete Guide to Utilities in Partick

If you just moved and have some questions about Partick? Our complete guide to utilities in Partick will explain in detail everything about broadband, area codes, power generation and energy distributors, and Partick water and sewerage. Keep reading to learn everything about utilities in Partick.

About Partick, Glasgow

Partick G11 has a population of 8,884 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Partick?

Partick water utilities are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Partick

Speaking to an advisor at Scottish Water is one of many options to discuss your Partick water problems.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Partick

Water bill in Partick

Water rates in Partick depend on whether your home has a water meter or not. You can easily find out whether your Partick water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Partick water rates will have a meter number listed on their water bills.

Metered Customers in Partick

Customers who have a water meter installed at their Partick home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Partick home.

Unmetered Customers in Partick

Customers who don't have a meter at their Partick home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Partick home.

As an unmetered customer, the rate you pay for water in Partick is based on the rateable value of your home. The rateable value part of your Partick water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Partick may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Partick water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Partick bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Partick?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Partick G11, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Partick Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Partick have about their water supply.

Frequently Asked Questions About Water in Partick

Is tap water in Partick safe to drink?

Yes! You can drink the tap water in Partick. You can rest assured that Partick water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Partick water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Partick water to make it drinkable.

Where does the water in Partick come from?

There are three main sources of water that supply Partick:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Partick

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Partick is below 60ppm, this means the water in in Partick is rated as soft water.

What does this mean?

The water being supplied to your home in Partick contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You don't need to add a water softener to the water in Partick.

Partick No Water

If you have no water in your Partick home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Partick.

If there is no water at your Partick home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Partick.

If there is no cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Partick water leak or flooding

Partick water problems can include anything from a burst water main or flooding, to a leak in your Partick home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Partick property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Partick taste strange?

If you find the taste or smell is different with your Partick water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Partick water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Partick water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Broadband in Partick G11

Partickinternet connected globe

The broadband speed you get at your Partick home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Partick with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Partick Average Download Speed Partick Average Upload Speed
86.10 Mbps 19.00 Mbps
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The internet connection type you have can affect the speed you get at your home in Partick. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when picking a broadband provider in Partick?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Partick.

Availability

The first thing to consider whilst picking a broadband provider in Partick is the availability. Whilst many homes in Partick should have access to fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Partick?

  • Fibre broadband
    • This is the fastest available internet connection in Partick
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Partick homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Partick.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Partick.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Partick broadband cost

Partick broadband bill

You also need to consider how much it costs for the broadband in Partick. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Partick. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike that has affected millions of customers.

Partick Broadband Reliability

The reliability of broadband in Partick also needs consideration, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Partick home will be an important thing to consider.

Partick broadband customer service

Lastly, the customer service of your Partick broadband connection is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Partick.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Partick have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Partick?

The average speed of broadband in Partick is:

Partick Average Download Speed Partick Average Upload Speed
86.10 Mbps 19.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Partick, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Partick house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on how you will use the internet. Have a look at the following table for a rough guide to which speed you should pick for a broadband service in Partick.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Partick

Corded telephone area code Partick

The telephone area code, sometimes called the landline dialling code, for Partick is 01806. If you're calling somebody in Partick, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Partick call cost?

If you have a call plan with your landline or mobile, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Partick

Residents of Partick are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Partick home to the electricity grid and gas networks.

More often than not you won't need to speak to the Partick distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Partick right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Partick

The electricity distribution network operator for Partick is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Partick

There are no power plants within a 10 mile radius of Partick.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Partick

If you've ever wondered which municipalities are within reach of Partick, we've found the closest five municipalities to Partick.

Closest five municipalities to Partick
Municipality Distance from Partick
Partickhill 0.01 miles
West End 0.9 miles
Cleveden 0.9 miles
Dowanhill 0.9 miles
Hillhead 0.9 miles