Utilities in <u>Penilee

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Your Complete Guide to Utilities in Penilee

Are you moving and want to know more about Penilee? Our utilities guide to Penilee will explain in detail everything about broadband, area codes, power generation and energy distributors, and Penilee water and sewerage. Keep reading to learn everything about utilities in Penilee.

About Penilee, Glasgow

Penilee G52 has a population of 13,751 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Penilee?

Penilee water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Penilee

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Penilee water problems.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Penilee

Water bill in Penilee

Water rates in Penilee depend on whether your home has a water meter or not. You can easily check if your Penilee water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Penilee water rates will have a meter number listed on their water bills.

Metered Customers in Penilee

Customers that have a water meter at their Penilee property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Penilee home.

Unmetered Customers in Penilee

Customers without a meter at their Penilee home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Penilee home.

As an unmetered customer, the rate you pay for water in Penilee is based on the rateable value of your home. The rateable value of your Penilee water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Penilee may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Penilee water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Penilee bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Penilee?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Penilee G52, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Penilee Water Frequently Asked Questions

Below we have answered some common questions that customers in Penilee have about their water supply.

Frequently Asked Questions About Water in Penilee

Is water from the tap in Penilee safe to drink?

Yes! It's safe to drink the tap water in Penilee. You can rest assured that Penilee water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Penilee water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Penilee water to make it drinkable.

Where does the water in Penilee come from?

There are three main sources of water that supply Penilee:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Penilee

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Penilee is fewer than 60ppm, that makes the water hardness in in Penilee is rated as soft water.

What does this mean?

The clean water supply to your home in Penilee contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Penilee.

Penilee No Water

If you don't have any running water in your Penilee home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Penilee.

If there is no water at your Penilee home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Penilee.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Penilee water leak or flooding

Penilee water problems can include anything from a burst water main or flooding, to a leak in your Penilee home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Penilee property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Penilee taste strange?

If you detect a difference in smell or taste of your Penilee water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Penilee water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Penilee water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband Speed in Penilee G52

Penileeinternet connected globe

The speed of your internet connection at your Penilee home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see how it compares to the average broadband speed for Penilee with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Penilee Average Download Speed Penilee Average Upload Speed
98.90 Mbps 20.20 Mbps
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The type of internet connection you have can have an effect on the speed you get in Penilee. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it's the only type of internet connection available.

What should you consider when picking a broadband provider in Penilee?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when picking a broadband provider in Penilee.

Availability

The first thing to consider whilst picking a broadband provider in Penilee is the availability. Most homes in Penilee should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Penilee?

  • Fibre broadband
    • This is the fastest type of connection you can get in Penilee
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Penilee homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Penilee.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Penilee.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Penilee broadband value for money

Penilee broadband bill

You should also think about the monthly cost of broadband in Penilee. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a internet service in Penilee. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Penilee Broadband Reliability

How reliable the broadband is in Penilee should also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Penilee home will be an important thing to consider.

Penilee broadband customer service

Finally, the customer service of your Penilee broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Penilee.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Penilee have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Penilee?

The average speed of broadband in Penilee is:

Penilee Average Download Speed Penilee Average Upload Speed
98.90 Mbps 20.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Penilee, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Penilee property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table for a general idea which speed you should choose when getting connected in Penilee.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Penilee

Corded telephone area code Penilee

The telephone dialling code, sometimes called the area code, for Penilee is 01806. If you call someone in Penilee, and you are in a different area, you should add 01806 before the number you're trying to call.

How much does an 01806 Penilee call cost?

If you have calls included with your landline or mobile, then the call cost will probably be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Penilee

People living in Penilee are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Penilee home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Penilee distribution network operator, but should you ever need to, you can find the distribution network operator for Penilee right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Penilee

The electricity distribution network operator for Penilee is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Penilee

There are no power plants within a 10 mile radius of Penilee.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Penilee

You might be wondering which municipalities are within reach of Penilee, we've found the five closest municipalities to Penilee.

Closest five municipalities to Penilee
Municipality Distance from Penilee
Hillington 0.01 miles
Ibrox 1.31 miles
Govan 1.31 miles
Crookston 1.63 miles
Darnley 1.63 miles