Utilities in <u>Peterculter

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A Complete Guide to Utilities in Peterculter

If you've moved and have questions about Peterculter? Our comprehensive utilities guide to Peterculter is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Peterculter water and sewerage. Keep reading to learn everything about utilities in Peterculter.

About Peterculter, Aberdeenshire

Peterculter AB14 has a population of 4,576 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Peterculter?

Peterculter water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Peterculter

Ringing a contact number for Scottish Water is just one method of contact to talk about your Peterculter water issues.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Peterculter

Water bill in Peterculter

Water rates in Peterculter are based on if your home has a water meter or not. You can easily check if your Peterculter water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Peterculter water rates will have a meter number listed on their water bills.

Metered Customers in Peterculter

Customers who have a water meter installed at their Peterculter home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Peterculter home.

Unmetered Customers in Peterculter

Customers who don't have a meter at their Peterculter home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Peterculter home.

Water rates for unmetered customers in Peterculter is based on the rateable value of your home. The rateable value calculation of your Peterculter water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Peterculter may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Peterculter water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Peterculter bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Peterculter?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Peterculter AB14, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Peterculter Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Peterculter have about their water supply.

Frequently Asked Questions About Water in Peterculter

Is tap water in Peterculter safe to drink?

Yes! The tap water is safe to drink in Peterculter. You can rest assured that Peterculter water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Peterculter water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Peterculter water to make it drinkable.

Where does the water in Peterculter come from?

There are three main sources of water that supply Peterculter:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Peterculter

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Peterculter is below 60ppm, that means the water hardness in in Peterculter is rated as soft water.

What does this mean?

The water being supplied to your home in Peterculter contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Peterculter.

Peterculter No Water

If there isn't any running water in your Peterculter home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Peterculter.

If there is no water at your Peterculter home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Peterculter.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Peterculter water leak or flooding

Peterculter water problems could be anything from a burst water main or flooding, to a leak in your Peterculter home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Peterculter property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in Peterculter taste strange?

If you notice a change in taste or smell with your Peterculter water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Peterculter water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Peterculter water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water using the contact information above.

Broadband Speed in Peterculter AB14

Peterculterinternet connected globe

The speed of your internet connection at your Peterculter home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Peterculter with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Peterculter Average Download Speed Peterculter Average Upload Speed
88.00 Mbps 36.80 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Peterculter. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when choosing an internet provider in Peterculter?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Worry not, we've covered four main points worth considering before choosing an internet provider in Peterculter.

Availability

The first thing you need to think about when choosing an internet provider in Peterculter is the issue of availability. Most homes in Peterculter should have access to fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Peterculter?

  • Fibre broadband
    • This is the fastest available internet connection in Peterculter
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Peterculter homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Peterculter.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Peterculter.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Peterculter broadband cost

Peterculter broadband bill

You should also think about the price you pay for broadband in Peterculter. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Peterculter. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

Peterculter Broadband Reliability

The reliability of the broadband connection is in Peterculter must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Peterculter home is going to be important.

Peterculter broadband technical support

Finally, the customer service of your Peterculter broadband internet is extremely important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when selecting an internet provider in Peterculter.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Peterculter have about their internet connection.

Broadband Frequently Asked Questions

What's the average broadband speed in Peterculter?

The average broadband speed in Peterculter is:

Peterculter Average Download Speed Peterculter Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Peterculter, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Peterculter home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to the kind of broadband speed you should pick when getting connected in Peterculter.

Frequent internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for Peterculter

Corded telephone area code Peterculter

The telephone area code, sometimes called the landline dialling code, for Peterculter is 01806. When making a call to someone in Peterculter, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Peterculter call cost?

If calls are included with your mobile or landline tariff, the cost of the call will probably be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Peterculter

Residents of Peterculter are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Peterculter home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Peterculter distribution network operator, but if you do, you can quickly find out which DNO covers Peterculter right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Peterculter

The electricity distribution network operator for Peterculter is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Peterculter

There are no power plants within a 10 mile radius of Peterculter.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Peterculter

Perhaps you're wondering which towns and cities are nearby Peterculter, in the table below you can see the five nearest towns and cities to Peterculter.

Closest five municipalities to Peterculter
Municipality Distance from Peterculter
Milltimber 1.94 miles
Westhill 3.12 miles
Cornhill 5.06 miles
Middlefield 5.06 miles
Northfield 5.06 miles