Utilities in <u>Pollokshaws

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A Complete Guide to Utilities in Pollokshaws

If you've moved and have questions about Pollokshaws? Our utilities guide to Pollokshaws will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Pollokshaws water and sewerage. Keep reading to learn everything about utilities in Pollokshaws.

About Pollokshaws, Glasgow

Pollokshaws G43 has a population of 11,371 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Pollokshaws?

Pollokshaws water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Pollokshaws

Speaking to an advisor at Scottish Water is just one method of contact to deal with your Pollokshaws water problems.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Pollokshaws

Water bill in Pollokshaws

Water rates in Pollokshaws depend on whether your home has a water meter or not. It's easy to find out if your Pollokshaws water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Pollokshaws water rates will have a meter number listed on their water bills.

Metered Customers in Pollokshaws

Customers who have a water meter installed at their Pollokshaws property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Pollokshaws home.

Unmetered Customers in Pollokshaws

Customers without a meter at their Pollokshaws home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Pollokshaws home.

As an unmetered customer, the rate you pay for water in Pollokshaws is going to be based on the rateable value of your home. The rateable value of your Pollokshaws water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Pollokshaws may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Pollokshaws water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Pollokshaws bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Pollokshaws?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Pollokshaws G43, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pollokshaws Water Frequently Asked Questions

Below we have answered some common questions that customers in Pollokshaws have about their water supply.

Frequently Asked Questions About Water in Pollokshaws

Is water from the tap in Pollokshaws safe to drink?

Yes! You can drink the tap water in Pollokshaws. You can rest assured that Pollokshaws water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Pollokshaws water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Pollokshaws water to make it drinkable.

Where does the water in Pollokshaws come from?

There are three main sources of water that supply Pollokshaws:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Pollokshaws

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Pollokshaws is below 60ppm, that makes the water hardness in in Pollokshaws is rated as soft water.

What does this mean?

The water being supplied to your home in Pollokshaws contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Pollokshaws.

Pollokshaws No Water

If there isn't any running water in your Pollokshaws home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Pollokshaws.

If there is no water at your Pollokshaws home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Pollokshaws.

If there is no cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Pollokshaws water leak or flooding

Pollokshaws water problems can include anything from a leak, a burst water main, or flooding in your Pollokshaws home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Pollokshaws property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Pollokshaws taste strange?

If you notice a change in taste or smell with your Pollokshaws water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Pollokshaws water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Pollokshaws water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Broadband Speed in Pollokshaws G43

Pollokshawsinternet connected globe

The speed of your broadband connection at your Pollokshaws home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see if it matches the average internet speed in Pollokshaws with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pollokshaws Average Download Speed Pollokshaws Average Upload Speed
77.50 Mbps 14.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Pollokshaws. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when choosing an internet provider in Pollokshaws?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Pollokshaws.

Availability

The first point to bear in mind before choosing an internet provider in Pollokshaws is the availability. The majority of homes in Pollokshaws should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Pollokshaws?

  • Fibre broadband
    • This is fastest connection that's currently available in Pollokshaws
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Pollokshaws homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Pollokshaws.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Pollokshaws.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Pollokshaws broadband cost

Pollokshaws broadband bill

You also need to consider how much it costs for the broadband in Pollokshaws. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer when you sign up for a internet connection in Pollokshaws. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Pollokshaws Broadband Reliability

How reliable the broadband is in Pollokshaws must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Pollokshaws home will be an important thing to consider.

Pollokshaws broadband technical support

Our final tip, the customer service of your Pollokshaws broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Pollokshaws.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Pollokshaws have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Pollokshaws?

The average internet speed in Pollokshaws is:

Pollokshaws Average Download Speed Pollokshaws Average Upload Speed
77.50 Mbps 14.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Pollokshaws, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Pollokshaws property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should pick for a broadband service in Pollokshaws.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Pollokshaws

Corded telephone area code Pollokshaws

The telephone area code, sometimes called the landline dialling code, for Pollokshaws is 01806. If you call someone in Pollokshaws, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Pollokshaws call cost?

If you have calls included with your landline or mobile, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Pollokshaws

People living in Pollokshaws are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Pollokshaws home to the gas network and electricity grid.

In many cases you will never need to ever contact the Pollokshaws distribution network operator, but should you ever need to, you can quickly find out which DNO covers Pollokshaws right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Pollokshaws

The electricity distribution network operator for Pollokshaws is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Pollokshaws

There are no power plants within a 10 mile radius of Pollokshaws.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Pollokshaws

You might be wondering which municipalities are within reach of Pollokshaws, we've found the five nearest towns and cities to Pollokshaws.

Closest five municipalities to Pollokshaws
Municipality Distance from Pollokshaws
Newlands -
Kennishead 0.98 miles
Thornliebank 0.98 miles
Deaconsbank 0.98 miles
Giffnock 0.98 miles