Utilities in <u>Pollokshields

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A Complete Guide to Utilities in Pollokshields

Are you moving and want to know more about Pollokshields? Our complete guide to utilities in Pollokshields will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Pollokshields water and sewerage. Keep reading to learn everything about utilities in Pollokshields.

About Pollokshields, Glasgow

Pollokshields G41 has a population of 9,738 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Pollokshields?

Pollokshields water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in Pollokshields

Ringing a contact number for Scottish Water is one of many contact methods to discuss your Pollokshields water problems.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Pollokshields

Water bill in Pollokshields

Water rates in Pollokshields will vary depending on if your home has a water meter or not. You can easily find out whether your Pollokshields water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Pollokshields water rates will have a meter number listed on their water bills.

Metered Customers in Pollokshields

Customers that have a water meter at their Pollokshields property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Pollokshields home.

Unmetered Customers in Pollokshields

Customers that don't have a water meter at their Pollokshields home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Pollokshields home.

Water rates for unmetered customers in Pollokshields is based on the rateable value of your home. The rateable value part of your Pollokshields water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Pollokshields could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Pollokshields water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Pollokshields bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Pollokshields?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Pollokshields G41, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Pollokshields Water Frequently Asked Questions

Below we have answered some common questions that customers in Pollokshields have about their water supply.

Frequently Asked Questions About Water in Pollokshields

Is water from the tap in Pollokshields safe to drink?

Yes! You can drink the tap water in Pollokshields. You can rest assured that Pollokshields water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Pollokshields water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Pollokshields water to make it drinkable.

Where does the water in Pollokshields come from?

There are three main sources of water that supply Pollokshields:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Pollokshields

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Pollokshields is below 60ppm, that makes the water hardness in in Pollokshields is rated as soft water.

What does this mean?

The clean water supply to your home in Pollokshields contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

Water softener isn't needed at your home in Pollokshields.

Pollokshields No Water

If you have no water in your Pollokshields home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Pollokshields.

If there is no water at your Pollokshields home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Pollokshields.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Pollokshields water leak or flooding

Pollokshields water problems could be anything from a burst water main or flooding, to a leak in your Pollokshields home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Pollokshields property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Pollokshields taste strange?

If you detect a difference in smell or taste of your Pollokshields water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Pollokshields water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Pollokshields water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Scottish Water using the contact information above.

Broadband in Pollokshields G41

Pollokshieldsinternet connected globe

The speed of your broadband connection at your Pollokshields home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see how it compares to the average broadband speed for Pollokshields with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Pollokshields Average Download Speed Pollokshields Average Upload Speed
78.70 Mbps 35.20 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Pollokshields. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection that's available.

What should you consider when searching for a broadband provider in Pollokshields?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've covered four main points to think about when searching for a broadband provider in Pollokshields.

Availability

The first point to bear in mind whilst searching for a broadband provider in Pollokshields is what's available. Whilst many homes in Pollokshields should be able to enjoy superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in Pollokshields?

  • Fibre broadband
    • This is fastest connection that's currently available in Pollokshields
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Pollokshields homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Pollokshields.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Pollokshields.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Pollokshields broadband value for money

Pollokshields broadband bill

You should also think about the price you pay for broadband in Pollokshields. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a broadband connection in Pollokshields. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Pollokshields Broadband Reliability

The reliability of broadband in Pollokshields must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work can be extremely important.

When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Pollokshields home will be an important thing to consider.

Pollokshields broadband customer support

Finally, the customer service of your Pollokshields broadband connection is of utmost importance. You might never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Pollokshields.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Pollokshields have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Pollokshields?

The average internet speed in Pollokshields is:

Pollokshields Average Download Speed Pollokshields Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Pollokshields, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Pollokshields property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on how you will use the internet. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when getting connected in Pollokshields.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Pollokshields

Corded telephone area code Pollokshields

The telephone area code, sometimes called the landline dialling code, for Pollokshields is 01806. If you call someone in Pollokshields, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Pollokshields call cost?

If you have a call plan with your landline or mobile, the phone call will probably be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Pollokshields

People living in Pollokshields can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Pollokshields home to the gas and electricity networks.

In many cases you won't need to contact the Pollokshields distribution network operator, but should you ever need to, you can find the distribution network operator for Pollokshields below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Pollokshields

The electricity distribution network operator for Pollokshields is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Pollokshields

There are no power plants within a 10 mile radius of Pollokshields.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Pollokshields

You might be wondering which municipalities are within reach of Pollokshields, in the table below you can see the closest five municipalities to Pollokshields.

Closest five municipalities to Pollokshields
Municipality Distance from Pollokshields
Ibrox 0.56 miles
Govan 0.56 miles
Finnieston 1.48 miles
Park 1.48 miles
Garnethill 1.48 miles