Utilities in <u>Potterton

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Your Complete Guide to Utilities in Potterton

If you just moved and have some questions about Potterton? Our comprehensive utilities guide to Potterton will explain in detail everything about broadband, area codes, power generation and energy distributors, and Potterton water and sewerage. Keep reading to learn everything about utilities in Potterton.

About Potterton, Aberdeenshire

Potterton AB23 has a population of 899 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Potterton?

Potterton water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Potterton

Ringing a contact number for Scottish Water is one of many options to talk about your Potterton water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Potterton

Water bill in Potterton

Water rates in Potterton will vary depending on if your home has a water meter or not. It's easy to find out if your Potterton water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Potterton water rates will have a meter number listed on their water bills.

Metered Customers in Potterton

Customers with a water meter at their Potterton house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Potterton home.

Unmetered Customers in Potterton

Customers without a meter at their Potterton home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Potterton home.

The rate unmetered customers pay for water in Potterton is going to be based on the rateable value of your home. The rateable value of your Potterton water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Potterton might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Potterton water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Potterton bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Potterton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Potterton AB23, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Potterton Water Frequently Asked Questions

Below we have answered some common questions that customers in Potterton have about their water supply.

Frequently Asked Questions About Water in Potterton

Is the tap water in Potterton safe to drink?

Yes! It's safe to drink the tap water in Potterton. You can rest assured that Potterton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Potterton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Potterton water to make it drinkable.

Where does the water in Potterton come from?

There are three main sources of water that supply Potterton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Potterton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Potterton is below 60ppm, that means the water hardness in in Potterton is rated as soft water.

What does this mean?

The water being supplied to your home in Potterton contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Potterton.

Potterton No Water

If you have no water in your Potterton home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Potterton.

If there is no water at your Potterton home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Potterton.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Potterton water leak or flooding

Potterton water problems might include anything from a leak, a burst water main, or flooding in your Potterton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Potterton property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Potterton taste strange?

If you notice a change in taste or smell with your Potterton water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Potterton water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Potterton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water using the contact information above.

Broadband in Potterton AB23

Pottertoninternet connected globe

The speed of your broadband connection at your Potterton home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Potterton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Potterton Average Download Speed Potterton Average Upload Speed
49.30 Mbps 13.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Potterton. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection currently available.

What should you consider when picking a broadband provider in Potterton?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, let's take a look at the top four points to think about when picking a broadband provider in Potterton.

Availability

The first thing to consider before picking a broadband provider in Potterton is what's available. The majority of homes in Potterton should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Potterton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Potterton
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Potterton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Potterton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Potterton.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Potterton broadband value for money

Potterton broadband bill

You also need to consider the price you pay for broadband in Potterton. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you sign up to a broadband connection in Potterton. Some providers may even increase the price during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Potterton Broadband Reliability

The reliability of broadband in Potterton must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is really important.

When we're relaxing we're streaming movies or playing online games with friends that without a reliable internet connection for your Potterton home will be an important thing to consider.

Potterton broadband customer service

Lastly, the technical support for your Potterton internet connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Potterton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Potterton ask about their broadband.

Broadband FAQs

What's the average broadband speed in Potterton?

The average internet speed in Potterton is:

Potterton Average Download Speed Potterton Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Potterton, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Potterton house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table for a general idea which speed you should choose for a broadband service in Potterton.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Potterton

Corded telephone area code Potterton

The telephone area code, sometimes called the landline dialling code, for Potterton is 01806. When making a call to someone in Potterton, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Potterton call cost?

If calls are included with your landline or mobile, then the call cost is likely to be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Potterton

Residents in Potterton are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Potterton home to the gas and electricity networks.

In many cases you will never need to ever contact the Potterton distribution network operator, but should the need arise, you can find the distribution network operator for Potterton in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Potterton

The electricity distribution network operator for Potterton is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Potterton

There are no power plants within a 10 mile radius of Potterton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Potterton

Perhaps you're wondering which towns and cities are close to Potterton, in the below table you will find the closest five municipalities to Potterton.

Closest five municipalities to Potterton
Municipality Distance from Potterton
Belhelvie -
Whitecairns -