Utilities in <u>Ratho

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Your Complete Guide to Utilities in Ratho

If you just moved and have some questions about Ratho? Our utilities guide to Ratho is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Ratho water and sewerage. Keep reading to learn everything about utilities in Ratho.

About Ratho, Edinburgh

Ratho EH28 has a population of 1,634 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Ratho?

Ratho water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Ratho

Calling a phone number for Scottish Water is one of many options to deal with your Ratho water issues.

Below, you can find the principal contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Ratho

Water bill in Ratho

Water rates in Ratho will vary depending on if your home has a water meter or not. You can easily find out whether your Ratho water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Ratho water rates will have a meter number listed on their water bills.

Metered Customers in Ratho

Customers that have a water meter at their Ratho house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Ratho home.

Unmetered Customers in Ratho

Customers that don't have a water meter at their Ratho home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Ratho home.

Water rates for unmetered customers in Ratho will be based on the rateable value of your home. The rateable value part of your Ratho water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Ratho may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Ratho water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ratho bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Ratho?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ratho EH28, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ratho Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Ratho have about their water supply.

Frequently Asked Questions About Water in Ratho

Is tap water in Ratho safe to drink?

Yes! It's safe to drink the tap water in Ratho. You can rest assured that Ratho water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Ratho water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Ratho water to make it drinkable.

Where does the water in Ratho come from?

There are three main sources of water that supply Ratho:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Ratho

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Ratho is less than 60ppm, that means the water hardness in in Ratho is rated as soft water.

What does this mean?

The water supply to your home in Ratho contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Ratho.

Ratho No Water

If you have no water in your Ratho home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Ratho.

If there is no water at your Ratho home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Ratho.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Ratho water leak or flooding

Ratho water problems could be anything from flooding or a leak, to a burst water main in your Ratho home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Ratho property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Ratho taste strange?

If you notice a change in taste or smell with your Ratho water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Ratho water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Ratho water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water using the contact information above.

Broadband in Ratho EH28

Rathointernet connected globe

The speed of your broadband connection at your Ratho home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average connection speed for Ratho with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ratho Average Download Speed Ratho Average Upload Speed
82.50 Mbps 14.90 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Ratho. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

Things to consider when picking a broadband provider in Ratho?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Ratho.

Availability

The first point to bear in mind before picking a broadband provider in Ratho is what's available. Whilst many homes in Ratho should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Ratho?

  • Fibre broadband
    • This is the fastest type of connection you can get in Ratho
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ratho homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Ratho.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ratho.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Ratho broadband cost

Ratho broadband bill

You should also think about the price you pay for broadband in Ratho. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a broadband connection in Ratho. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Ratho Broadband Reliability

How reliable the broadband is in Ratho must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ratho home is going to be important.

Ratho broadband customer service

Lastly, the customer support of your Ratho broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that deals with your query quickly and efficiently is a strong plus when selecting an internet provider in Ratho.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Ratho have about broadband internet.

Broadband FAQs

What's the average broadband speed in Ratho?

The average internet speed in Ratho is:

Ratho Average Download Speed Ratho Average Upload Speed
82.50 Mbps 14.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Ratho, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Ratho property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea what sort of download speed you should pick when getting connected in Ratho.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Ratho

Corded telephone area code Ratho

The landline area code, sometimes called the dialling code, for Ratho is 01806. When making a call to someone in Ratho, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Ratho call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Ratho

Residents in Ratho are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Ratho home to the gas and electricity networks.

Most of the time you won't need to speak to the Ratho distribution network operator, but should you ever need to, you can quickly find out which DNO covers Ratho right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Ratho

The electricity distribution network operator for Ratho is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ratho

There are no power plants within a 10 mile radius of Ratho.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Ratho

You might be wondering which municipalities are within reach of Ratho, we've found the closest five municipalities to Ratho.

Closest five municipalities to Ratho
Municipality Distance from Ratho
Kirkliston 2.31 miles
Kirknewton 2.64 miles
Winchburgh 2.96 miles
West Lothian 2.96 miles