Your Complete Guide to Utilities in Renfrew

If you just moved and have some questions about Renfrew? Our comprehensive utilities guide to Renfrew is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Renfrew water and sewerage. Keep reading to learn everything about utilities in Renfrew.

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About Renfrew, Renfrewshire

Renfrew PA4 has a population of 21,854 and is located in the county of Renfrewshire. Renfrewshire has a population of 177,790 people.

Who supplies my water in Renfrew?

Renfrew water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to get in touch with the water supplier in Renfrew

Speaking to an advisor at Scottish Water is one of many options to talk about your Renfrew water issues.

In the table below you will find the phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
[email protected]
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Water rates in Renfrew

Water bill in Renfrew

Water rates in Renfrew are based on if your home has a water meter or not. You can easily check if your Renfrew water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Renfrew water rates will have a meter number listed on their water bills.

Metered Customers in Renfrew

Customers with a water meter at their Renfrew property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Renfrew home.

Unmetered Customers in Renfrew

Customers who don't have a meter at their Renfrew home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Renfrew home.

As an unmetered customer, the rate you pay for water in Renfrew is going to be based on the rateable value of your home. The rateable value calculation of your Renfrew water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Renfrew could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Renfrew water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Renfrew bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Renfrew?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Renfrew PA4, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Renfrew Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Renfrew have about their water supply.

Frequently Asked Questions About Water in Renfrew

Is tap water in Renfrew safe to drink?

Yes! The tap water is safe to drink in Renfrew. You can rest assured that Renfrew water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Renfrew water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Renfrew water to make it drinkable.

Where does the water in Renfrew come from?

There are three main sources of water that supply Renfrew:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Renfrew

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Renfrew is less than 60ppm, that makes the water hardness in in Renfrew is rated as soft water.

What does this mean?

The water supply to your home in Renfrew contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

Water softener isn't needed at your home in Renfrew.

Renfrew No Water

If you have no water in your Renfrew home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Renfrew.

If there is no water at your Renfrew home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Renfrew.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Renfrew water leak or flooding

Renfrew water problems can include anything from a leak, a burst water main, or flooding in your Renfrew home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Renfrew property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Renfrew taste strange?

If you detect a difference in smell or taste of your Renfrew water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Renfrew water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Renfrew water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water on the contact details above.

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Broadband in Renfrew PA4

Renfrewinternet connected globe

The speed of your internet connection at your Renfrew home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average internet speed in Renfrew with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Renfrew Average Download Speed Renfrew Average Upload Speed
100.40 Mbps 14.80 Mbps
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The internet connection type you have can have an effect on the speed you get in Renfrew. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection currently available.

Things to consider when searching for a broadband provider in Renfrew?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. Don't worry, we've listed the four important points to think about when searching for a broadband provider in Renfrew.

Availability

The first thing to consider when searching for a broadband provider in Renfrew is the issue of availability. Most homes in Renfrew can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Renfrew?

  • Fibre broadband
    • This is the fastest type of connection you can get in Renfrew
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Renfrew homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Renfrew.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Renfrew.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Renfrew broadband price

Renfrew broadband bill

Another important consideration is the monthly cost of broadband in Renfrew. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a internet service in Renfrew. There are some providers that will increase the price you pay whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Renfrew Broadband Reliability

The reliability of the broadband connection is in Renfrew also needs consideration, with many of us working from home either full-time or part-time, having a reliable internet connection to do your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends that without a reliable internet connection for your Renfrew home is going to be important.

Renfrew broadband customer support

Finally, the customer service of your Renfrew broadband internet is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem efficiently and quickly should be considered when you choose a broadband provider in Renfrew.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Renfrew ask about their broadband.

Broadband Internet FAQs

Is the internet fast in Renfrew?

The average internet speed in Renfrew is:

Renfrew Average Download Speed Renfrew Average Upload Speed
100.40 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Renfrew, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Renfrew house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table to find out what sort of download speed you should take when signing up for broadband in Renfrew.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Renfrew

Corded telephone area code Renfrew

The landline area code, sometimes called the dialling code, for Renfrew is 0141. If you call someone in Renfrew, and you are not in the same area, you should add 0141 to the number you're calling.

How much does an 0141 Renfrew call cost?

If calls are included with your mobile or landline tariff, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Renfrew

People living in Renfrew are able to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Renfrew home to the gas network and electricity grid.

More often than not you won't need to speak to the Renfrew distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Renfrew below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Renfrew

The electricity distribution network operator for Renfrew is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Renfrew

There are no power plants within a 10 mile radius of Renfrew.

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Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Renfrew

If you've ever wondered which municipalities are close to Renfrew, we've found the closest five municipalities to Renfrew.

Closest five municipalities to Renfrew
Municipality Distance from Renfrew
Hardgate 1.58 miles
Faifley 1.58 miles
Duntocher 1.58 miles
Dalmuir 1.58 miles
Scotstoun 1.64 miles