Utilities in <u>Renton

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Your Complete Guide to Utilities in Renton

If you just moved and have some questions about Renton? Our utilities guide to Renton is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Renton water and sewerage. Keep reading to learn everything about utilities in Renton.

About Renton, West Dunbartonshire

Renton G83 has a population of 2,207 and is located in the county of West Dunbartonshire. West Dunbartonshire has a population of 89,130 people.

Who supplies my water in Renton?

Renton water utilities are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Renton

Calling a phone number for Scottish Water is one of many options to deal with your Renton water issues.

In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Renton

Water bill in Renton

Water rates in Renton are based on if your home has a water meter or not. You can easily check if your Renton water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Renton water rates will have a meter number listed on their water bills.

Metered Customers in Renton

Customers with a water meter at their Renton home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Renton home.

Unmetered Customers in Renton

Customers without a meter at their Renton home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Renton home.

The rate unmetered customers pay for water in Renton is based on the rateable value of your home. The rateable value part of your Renton water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Renton may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Renton water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Renton bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Renton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Renton G83, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Renton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Renton have about their water supply.

Frequently Asked Questions About Water in Renton

Is tap water in Renton safe to drink?

Yes! It's safe to drink the tap water in Renton. You can rest assured that Renton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Renton water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Renton water to make it drinkable.

Where does the water in Renton come from?

There are three main sources of water that supply Renton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Renton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Renton is below 60ppm, this means the water in in Renton is rated as soft water.

What does this mean?

The water supply to your home in Renton contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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Water softener isn't needed at your home in Renton.

Renton No Water

If you don't have any running water in your Renton home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Renton.

If there is no water at your Renton home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Renton.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Renton water leak or flooding

Renton water problems might include anything from a burst water main or flooding, to a leak in your Renton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Renton property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Renton taste strange?

If you notice a change in taste or smell with your Renton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Renton water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Renton water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Renton G83

Rentoninternet connected globe

The speed of your broadband connection at your Renton home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average broadband speed for Renton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Renton Average Download Speed Renton Average Upload Speed
92.40 Mbps 14.20 Mbps
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The internet connection type you have can have an effect on the speed you get in Renton. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

Things to consider when searching for a broadband provider in Renton?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Renton.

Availability

The first thing you need to think about whilst searching for a broadband provider in Renton is the issue of availability. Most homes in Renton should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Renton?

  • Fibre broadband
    • This is fastest connection that's currently available in Renton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Renton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Renton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Renton.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Renton broadband price

Renton broadband bill

You should also think about the monthly cost of broadband in Renton. There are many providers offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a broadband connection in Renton. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Renton Broadband Reliability

How reliable the broadband is in Renton also needs consideration, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Renton home is going to be important.

Renton broadband customer support

Our final tip, the customer service of your Renton broadband connection is extremely important. You might never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Renton.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Renton ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Renton?

The average broadband speed in Renton is:

Renton Average Download Speed Renton Average Upload Speed
92.40 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Renton, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Renton house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below for a rough guide to what sort of download speed you should take when getting connected in Renton.

Main internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the landline area code in Renton

Corded telephone area code Renton

The telephone area code, sometimes called the landline dialling code, for Renton is 01806. If you're calling somebody in Renton, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Renton call cost?

If you have calls included with your mobile or landline tariff, the phone call should be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Renton

Residents of Renton are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Renton home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Renton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Renton right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Renton

The electricity distribution network operator for Renton is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Renton

There are no power plants within a 10 mile radius of Renton.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Renton

Perhaps you're wondering which towns and cities are within reach of Renton, in the table below you can see the five closest municipalities to Renton.