Utilities in <u>Restalrig

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Your Complete Guide to Utilities in Restalrig

If you've moved and have questions about Restalrig? Our comprehensive utilities guide to Restalrig is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Restalrig water and sewerage. Keep reading to learn everything about utilities in Restalrig.

About Restalrig, Edinburgh

Restalrig EH7 has a population of 3,393 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Restalrig?

Restalrig water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Restalrig

Speaking to an advisor at Scottish Water is just one method of contact to talk about your Restalrig water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Restalrig

Water bill in Restalrig

Water rates in Restalrig will vary depending on if your home has a water meter or not. You can easily find out whether your Restalrig water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Restalrig water rates will have a meter number listed on their water bills.

Metered Customers in Restalrig

Customers with a water meter at their Restalrig property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Restalrig home.

Unmetered Customers in Restalrig

Customers who don't have a meter at their Restalrig home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Restalrig home.

The rate unmetered customers pay for water in Restalrig will be based on the rateable value of your home. The rateable value of your Restalrig water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Restalrig may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Restalrig water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Restalrig bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Restalrig?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Restalrig EH7, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Restalrig Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Restalrig have about their water supply.

Frequently Asked Questions About Water in Restalrig

Is water from the tap in Restalrig safe to drink?

Yes! The tap water is safe to drink in Restalrig. You can rest assured that Restalrig water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Restalrig water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Restalrig water to make it drinkable.

Where does the water in Restalrig come from?

There are three main sources of water that supply Restalrig:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Restalrig

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Restalrig is less than 60ppm, this means the water in in Restalrig is rated as soft water.

What does this mean?

The water being supplied to your home in Restalrig contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Restalrig.

Restalrig No Water

If there isn't any running water in your Restalrig home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Restalrig.

If there is no water at your Restalrig home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Restalrig.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Restalrig water leak or flooding

Restalrig water problems might include anything from flooding or a leak, to a burst water main in your Restalrig home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Restalrig property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Restalrig taste strange?

If you find the taste or smell is different with your Restalrig water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Restalrig water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Restalrig water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband in Restalrig EH7

Restalriginternet connected globe

The broadband speed you get at your Restalrig home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Restalrig with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Restalrig Average Download Speed Restalrig Average Upload Speed
70.40 Mbps 13.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Restalrig. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Restalrig?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Restalrig.

Availability

The first thing you need to think about whilst picking a broadband provider in Restalrig is what's available. Whilst many homes in Restalrig can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

How can I connect to the internet in Restalrig?

  • Fibre broadband
    • This is fastest connection that's currently available in Restalrig
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Restalrig homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Restalrig.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Restalrig.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Restalrig broadband price

Restalrig broadband bill

Another important consideration is the monthly cost of broadband in Restalrig. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal when you sign up for a internet connection in Restalrig. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Restalrig Broadband Reliability

The reliability of the broadband connection is in Restalrig must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Restalrig home is going to be important.

Restalrig broadband customer service

Lastly, the technical support for your Restalrig broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Restalrig.

Broadband FAQ

Below we've answered some our the most common questions that customers in Restalrig ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Restalrig?

The average speed of broadband in Restalrig is:

Restalrig Average Download Speed Restalrig Average Upload Speed
70.40 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Restalrig, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Restalrig home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea the kind of broadband speed you should take when signing up for broadband in Restalrig.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Restalrig

Corded telephone area code Restalrig

The landline area code, sometimes called the dialling code, for Restalrig is 01806. If you're calling somebody in Restalrig, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Restalrig call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Restalrig

People living in Restalrig can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Restalrig home to the gas and electricity networks.

Most of the time you won't need to contact the Restalrig distribution network operator, but if you do, you can easily find out which DNO is responsible for Restalrig right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Restalrig

The electricity distribution network operator for Restalrig is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Restalrig

There are no power plants within a 10 mile radius of Restalrig.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Restalrig

Perhaps you're wondering which towns and cities are nearby Restalrig, in the below table you will find the five nearest towns and cities to Restalrig.

Closest five municipalities to Restalrig
Municipality Distance from Restalrig
Craigentinny -
New Town 0.46 miles
West End 0.75 miles