Utilities in <u>Rosemount

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Your Complete Guide to Utilities in Rosemount

Are you moving and want to know more about Rosemount? Our utilities guide to Rosemount is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Rosemount water and sewerage. Keep reading to learn everything about utilities in Rosemount.

About Rosemount, Aberdeenshire

Rosemount AB25 has a population of 7,111 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Rosemount?

Rosemount water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Rosemount

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Rosemount water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Rosemount

Water bill in Rosemount

Water rates in Rosemount depend on whether your home has a water meter or not. It's easy to find out if your Rosemount water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Rosemount water rates will have a meter number listed on their water bills.

Metered Customers in Rosemount

Customers with a water meter at their Rosemount property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Rosemount home.

Unmetered Customers in Rosemount

Customers who don't have a meter at their Rosemount home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Rosemount home.

As an unmetered customer, the rate you pay for water in Rosemount will be based on the rateable value of your home. The rateable value calculation of your Rosemount water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Rosemount may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Rosemount water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Rosemount bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Rosemount?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Rosemount AB25, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Rosemount Water Frequently Asked Questions

Below we have answered some common questions that customers in Rosemount have about their water supply.

Frequently Asked Questions About Water in Rosemount

Is water from the tap in Rosemount safe to drink?

Yes! It's safe to drink the tap water in Rosemount. You can rest assured that Rosemount water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Rosemount water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Rosemount water to make it drinkable.

Where does the water in Rosemount come from?

There are three main sources of water that supply Rosemount:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Rosemount

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Rosemount is fewer than 60ppm, this means the water in in Rosemount is rated as soft water.

What does this mean?

The water supply to your home in Rosemount contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Rosemount.

Rosemount No Water

If you have no water in your Rosemount home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Rosemount.

If there is no water at your Rosemount home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Rosemount.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Rosemount water leak or flooding

Rosemount water problems can include anything from flooding or a leak, to a burst water main in your Rosemount home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Rosemount property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Rosemount taste strange?

If you find the taste or smell is different with your Rosemount water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Rosemount water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Rosemount water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water via the contact channels listed above.

Broadband in Rosemount AB25

Rosemountinternet connected globe

The speed of your internet connection at your Rosemount home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average internet speed in Rosemount with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Rosemount Average Download Speed Rosemount Average Upload Speed
80.30 Mbps 24.70 Mbps
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The type of internet connection you have can affect the speed you get at your home in Rosemount. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection available.

Things to consider when picking a broadband provider in Rosemount?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Rosemount.

Availability

The first thing to consider before picking a broadband provider in Rosemount is the availability. The majority of homes in Rosemount should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Rosemount?

  • Fibre broadband
    • This is the fastest type of connection you can get in Rosemount
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Rosemount homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Rosemount.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Rosemount.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Rosemount broadband cost

Rosemount broadband bill

You also need to consider how much it costs for the broadband in Rosemount. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a internet connection in Rosemount. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Rosemount Broadband Reliability

The reliability of broadband in Rosemount should also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Rosemount home is going to be important.

Rosemount broadband customer service

Our final tip, the technical support for your Rosemount broadband connection is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Rosemount.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Rosemount ask about their broadband.

Broadband Internet FAQs

Is the internet fast in Rosemount?

The average broadband speed in Rosemount is:

Rosemount Average Download Speed Rosemount Average Upload Speed
80.30 Mbps 24.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Rosemount, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Rosemount home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to the kind of broadband speed you should pick for a broadband service in Rosemount.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Rosemount

Corded telephone area code Rosemount

The telephone dialling code, sometimes called the area code, for Rosemount is 01806. If you're calling somebody in Rosemount, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Rosemount call cost?

If you have calls included with your mobile or landline tariff, then the call cost should be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Rosemount

People living in Rosemount are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Rosemount home to the electricity grid and gas networks.

More often than not you won't need to speak to the Rosemount distribution network operator, but if you do, you can easily find out which DNO is responsible for Rosemount right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Rosemount

The electricity distribution network operator for Rosemount is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Rosemount

There are no power plants within a 10 mile radius of Rosemount.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Rosemount

If you've ever wondered which municipalities are within reach of Rosemount, we've found the closest five municipalities to Rosemount.

Closest five municipalities to Rosemount
Municipality Distance from Rosemount
George Street -
Mannofield 0.87 miles
Aberdeen city centre 0.87 miles
Torry 1.03 miles