Utilities in <u>Rothiemay

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Your Complete Guide to Utilities in Rothiemay

Are you moving and want to know more about Rothiemay? Our complete guide to utilities in Rothiemay will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Rothiemay water and sewerage. Keep reading to learn everything about utilities in Rothiemay.

About Rothiemay, Aberdeenshire

Rothiemay AB54 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Rothiemay?

Rothiemay water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Rothiemay

Calling a phone number for Scottish Water is one of many contact methods to discuss your Rothiemay water account.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Rothiemay

Water bill in Rothiemay

Water rates in Rothiemay will vary depending on if your home has a water meter or not. You can easily check if your Rothiemay water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Rothiemay water rates will have a meter number listed on their water bills.

Metered Customers in Rothiemay

Customers that have a water meter at their Rothiemay home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Rothiemay home.

Unmetered Customers in Rothiemay

Customers without a meter at their Rothiemay home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Rothiemay home.

Water rates for unmetered customers in Rothiemay is going to be based on the rateable value of your home. The rateable value part of your Rothiemay water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Rothiemay might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Rothiemay water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Rothiemay bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Rothiemay?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Rothiemay AB54, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Rothiemay Water Frequently Asked Questions

Below we have answered some common questions that customers in Rothiemay have about their water supply.

Frequently Asked Questions About Water in Rothiemay

Is the tap water in Rothiemay safe to drink?

Yes! It's safe to drink the tap water in Rothiemay. You can rest assured that Rothiemay water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Rothiemay water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Rothiemay water to make it drinkable.

Where does the water in Rothiemay come from?

There are three main sources of water that supply Rothiemay:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Rothiemay

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Rothiemay is fewer than 60ppm, that makes the water hardness in in Rothiemay is rated as soft water.

What does this mean?

The clean water supply to your home in Rothiemay contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

Selectra recommends

Water softener isn't needed at your home in Rothiemay.

Rothiemay No Water

If you have no water in your Rothiemay home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Rothiemay.

If there is no water at your Rothiemay home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Rothiemay.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Rothiemay water leak or flooding

Rothiemay water problems could be anything from a leak, a burst water main, or flooding in your Rothiemay home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Rothiemay property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Rothiemay taste strange?

If you detect a difference in smell or taste of your Rothiemay water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Rothiemay water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Rothiemay water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Internet in Rothiemay AB54

Rothiemayinternet connected globe

The broadband speed you get at your Rothiemay home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Rothiemay with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Rothiemay Average Download Speed Rothiemay Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can affect your download and upload speed in Rothiemay. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

What to look for when searching for a broadband provider in Rothiemay?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Rothiemay.

Availability

The first thing to consider when searching for a broadband provider in Rothiemay is what's available. Most homes in Rothiemay should be able to enjoy superfast' or fibre connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Rothiemay?

  • Fibre broadband
    • This is the fastest available internet connection in Rothiemay
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Rothiemay homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Rothiemay.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Rothiemay.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Rothiemay broadband value for money

Rothiemay broadband bill

Another important consideration is the monthly cost of broadband in Rothiemay. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a internet service in Rothiemay. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Rothiemay Broadband Reliability

The reliability of the broadband connection is in Rothiemay should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Rothiemay home is something to think about.

Rothiemay broadband customer support

Lastly, the technical support for your Rothiemay broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Rothiemay.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Rothiemay have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Rothiemay?

The average broadband speed in Rothiemay is:

Rothiemay Average Download Speed Rothiemay Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Rothiemay, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Rothiemay house. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table to find out what sort of download speed you should choose when signing up for broadband in Rothiemay.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Rothiemay

Corded telephone area code Rothiemay

The telephone dialling code, sometimes called the area code, for Rothiemay is 01806. If you call someone in Rothiemay, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Rothiemay call cost?

If you have a call plan with your landline or mobile tariff, the phone call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Electricity and Gas in Rothiemay

Residents of Rothiemay are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Rothiemay home to the gas network and electricity grid.

More often than not you will never need to ever contact the Rothiemay distribution network operator, but should the need arise, you can find the distribution network operator for Rothiemay in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Rothiemay

The electricity distribution network operator for Rothiemay is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Rothiemay

There are no power plants within a 10 mile radius of Rothiemay.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Rothiemay

You might be wondering which municipalities are within reach of Rothiemay, we've found the closest five municipalities to Rothiemay.