Utilities in <u>Seaton

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Your Complete Guide to Utilities in Seaton

If you've moved and have questions about Seaton? Our comprehensive utilities guide to Seaton will explain in detail everything about broadband, area codes, power generation and energy distributors, and Seaton water and sewerage. Keep reading to learn everything about utilities in Seaton.

About Seaton, Aberdeenshire

Seaton AB24 has a population of 5,022 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Seaton?

Seaton water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Seaton

Speaking to an advisor at Scottish Water is just one method of contact to talk about your Seaton water problems.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Seaton

Water bill in Seaton

Water rates in Seaton are based on if your home has a water meter or not. It's easy to find out if your Seaton water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Seaton water rates will have a meter number listed on their water bills.

Metered Customers in Seaton

Customers with a water meter at their Seaton home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Seaton home.

Unmetered Customers in Seaton

Customers who don't have a meter at their Seaton home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Seaton home.

As an unmetered customer, the rate you pay for water in Seaton is going to be based on the rateable value of your home. The rateable value of your Seaton water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Seaton could be cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Seaton water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Seaton bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Seaton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Seaton AB24, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Seaton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Seaton have about their water supply.

Frequently Asked Questions About Water in Seaton

Is the tap water in Seaton safe to drink?

Yes! It's safe to drink the tap water in Seaton. You can rest assured that Seaton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Seaton water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Seaton water to make it drinkable.

Where does the water in Seaton come from?

There are three main sources of water that supply Seaton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Seaton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Seaton is fewer than 60ppm, that means the water hardness in in Seaton is rated as soft water.

What does this mean?

The water supply to your home in Seaton contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Seaton.

Seaton No Water

If you don't have any running water in your Seaton home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Seaton.

If there is no water at your Seaton home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Seaton.

If there is no cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Seaton water leak or flooding

Seaton water problems can include anything from a leak, a burst water main, or flooding in your Seaton home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Seaton property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and complete the online form to report the issue.

Why does the water in Seaton taste strange?

If you notice a change in taste or smell with your Seaton water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Seaton water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Seaton water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Seaton AB24

Seatoninternet connected globe

The speed of your broadband connection at your Seaton home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see if it matches the average connection speed for Seaton with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Seaton Average Download Speed Seaton Average Upload Speed
80.30 Mbps 24.70 Mbps
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The type of internet connection you have can have an effect on the speed you get in Seaton. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when picking a broadband provider in Seaton?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, let's take a look at the top four points that you should consider when picking a broadband provider in Seaton.

Availability

The first point to bear in mind before picking a broadband provider in Seaton is the issue of availability. The majority of homes in Seaton should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Seaton?

  • Fibre broadband
    • This is the fastest available internet connection in Seaton
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Seaton homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Seaton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Seaton.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Seaton broadband value for money

Seaton broadband bill

Another important consideration is the monthly cost of broadband in Seaton. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a internet connection in Seaton. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Seaton Broadband Reliability

The reliability of the broadband connection is in Seaton should also be considered, with many of us working from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Seaton home will be an important thing to consider.

Seaton broadband customer service

Lastly, the customer service of your Seaton broadband connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Seaton.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Seaton ask about their broadband.

Broadband Frequently Asked Questions

Is the internet fast in Seaton?

The average speed of broadband in Seaton is:

Seaton Average Download Speed Seaton Average Upload Speed
80.30 Mbps 24.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Seaton, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Seaton house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Check out the table below for a general idea the kind of broadband speed you should choose when signing up for broadband in Seaton.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Seaton

Corded telephone area code Seaton

The telephone dialling code, sometimes called the area code, for Seaton is 01806. When making a call to someone in Seaton, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Seaton call cost?

If calls are included with your landline or mobile, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Seaton

Residents of Seaton are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Seaton home to the electricity grid and gas networks.

More often than not you won't need to speak to the Seaton distribution network operator, but should the need arise, you can find the distribution network operator for Seaton below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Seaton

The electricity distribution network operator for Seaton is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Seaton

There are no power plants within a 10 mile radius of Seaton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Seaton

You might be wondering which municipalities are close to Seaton, in the below table you will find the five closest municipalities to Seaton.

Closest five municipalities to Seaton
Municipality Distance from Seaton
Woodside -
Old Aberdeen -
Bedford -