Utilities in <u>Shawlands

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Your Complete Guide to Utilities in Shawlands

If you've moved and have questions about Shawlands? Our utilities guide to Shawlands is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Shawlands water and sewerage. Keep reading to learn everything about utilities in Shawlands.

About Shawlands, Glasgow

Shawlands G41 has a population of 7,000 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Shawlands?

Shawlands water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Shawlands

Calling a phone number for Scottish Water is just one method of contact to deal with your Shawlands water issues.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Shawlands

Water bill in Shawlands

Water rates in Shawlands are based on if your home has a water meter or not. You can easily find out whether your Shawlands water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Shawlands water rates will have a meter number listed on their water bills.

Metered Customers in Shawlands

Customers with a water meter at their Shawlands house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Shawlands home.

Unmetered Customers in Shawlands

Customers without a meter at their Shawlands home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Shawlands home.

The rate unmetered customers pay for water in Shawlands will be based on the rateable value of your home. The rateable value of your Shawlands water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Shawlands might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How do I pay my Shawlands water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Shawlands bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Shawlands?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Shawlands G41, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Shawlands Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Shawlands have about their water supply.

Frequently Asked Questions About Water in Shawlands

Is the tap water in Shawlands safe to drink?

Yes! The tap water is safe to drink in Shawlands. You can rest assured that Shawlands water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Shawlands water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Shawlands water to make it drinkable.

Where does the water in Shawlands come from?

There are three main sources of water that supply Shawlands:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Shawlands

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Shawlands is fewer than 60ppm, that means the water hardness in in Shawlands is rated as soft water.

What does this mean?

The water supply to your home in Shawlands contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Shawlands.

Shawlands No Water

If there isn't any running water in your Shawlands home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Shawlands.

If there is no water at your Shawlands home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Shawlands.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Shawlands water leak or flooding

Shawlands water problems might include anything from flooding or a leak, to a burst water main in your Shawlands home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Shawlands property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Shawlands taste strange?

If you notice a change in taste or smell with your Shawlands water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Shawlands water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Shawlands water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water on the contact details above.

Internet in Shawlands G41

Shawlandsinternet connected globe

The broadband speed you get at your Shawlands home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average broadband speed for Shawlands with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Shawlands Average Download Speed Shawlands Average Upload Speed
78.70 Mbps 35.20 Mbps
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The internet connection type you have can affect your download and upload speed in Shawlands. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

Things to consider when choosing an internet provider in Shawlands?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Shawlands.

Availability

The first thing to consider before choosing an internet provider in Shawlands is the issue of availability. Whilst many homes in Shawlands should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Shawlands?

  • Fibre broadband
    • This is fastest connection that's currently available in Shawlands
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Shawlands homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Shawlands.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Shawlands.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Shawlands broadband cost

Shawlands broadband bill

You also need to consider the monthly cost of broadband in Shawlands. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a broadband connection in Shawlands. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Shawlands Broadband Reliability

The reliability of the broadband connection is in Shawlands also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Shawlands home is going to be important.

Shawlands broadband technical support

Lastly, the technical support for your Shawlands broadband internet is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query efficiently and quickly is a strong plus when selecting an internet provider in Shawlands.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Shawlands ask about their broadband.

Broadband FAQs

How fast is the broadband in Shawlands?

The average broadband speed in Shawlands is:

Shawlands Average Download Speed Shawlands Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Shawlands, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Shawlands property. This means it's very fast and extremely reliable. Currently, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick for a broadband service in Shawlands.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Shawlands

Corded telephone area code Shawlands

The telephone dialling code, sometimes called the area code, for Shawlands is 01806. When making a call to someone in Shawlands, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Shawlands call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Shawlands

Residents in Shawlands can choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Shawlands home to the electricity grid and gas networks.

In many cases you won't need to contact the Shawlands distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Shawlands in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Shawlands

The electricity distribution network operator for Shawlands is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Shawlands

There are no power plants within a 10 mile radius of Shawlands.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Close By Shawlands

Perhaps you're wondering which towns and cities are within reach of Shawlands, in the table below you can see the five nearest towns and cities to Shawlands.

Closest five municipalities to Shawlands
Municipality Distance from Shawlands
Ibrox 0.56 miles
Govan 0.56 miles
Finnieston 1.48 miles
Park 1.48 miles
Garnethill 1.48 miles