Your Complete Guide to Utilities in Sighthill
Are you moving and want to know more about Sighthill? Our complete guide to utilities in Sighthill will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Sighthill water and sewerage. Keep reading to learn everything about utilities in Sighthill.
About Sighthill, Edinburgh
Sighthill EH11 has a population of 3,907 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.
Who supplies my water in Sighthill?
How to reach your water provider in Sighthill
Ringing a contact number for Scottish Water is one of many contact methods to discuss your Sighthill water account.
In the table below you will find the telephone numbers for Scottish Water general enquiries and emergencies.
|Scottish Water phone number||Scottish Water Emergency phone number|
|0800 077 8778||0800 077 8778|
Moving to Sighthill?
Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.
Write to Scottish Water
Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.
If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:
|Scottish Water Address|
|Head Office, Castle House, 6 Castle Drive
If you want to email Scottish Water, you must use the following email address:
|Scottish Water Email Address|
Water rates in Sighthill
Water rates in Sighthill will vary depending on if your home has a water meter or not. It's easy to find out if your Sighthill water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Sighthill water rates will have a meter number listed on their water bills.
Metered Customers in Sighthill
Customers with a water meter at their Sighthill home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Sighthill home.
Unmetered Customers in Sighthill
Customers that don't have a water meter at their Sighthill home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Sighthill home.
As an unmetered customer, the rate you pay for water in Sighthill is based on the rateable value of your home. The rateable value part of your Sighthill water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.
Should I get a water meter installed?
You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Sighthill may save you money.
Customers with big families are probably not going to save money by getting a water meter installed.
How do I pay my Sighthill water bill?
First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:
- Direct Debit
- Online payments
- Pay over the phone
- Bank transfer
- Payment by cheque
- Payment card
You may be able to choose how often you pay your Sighthill bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.
Can I switch the water supplier in Sighthill?
Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Sighthill EH11, your water supplier is Scottish Water.
Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.
Sighthill Water Frequently Asked Questions
Below we have answers to the most frequently asked questions that customers in Sighthill have about their water supply.
Frequently Asked Questions About Water in Sighthill
Is tap water in Sighthill safe to drink?
Yes! It's safe to drink the tap water in Sighthill. You can rest assured that Sighthill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Sighthill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Sighthill water to make it drinkable.
Where does the water in Sighthill come from?
There are three main sources of water that supply Sighthill:
- Surface sources - 93%
- Groundwater sources - 6%
- Mixed sources - 1%
How hard is the water in Sighthill
While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.
The water hardness in Sighthill is fewer than 60ppm, this means the water in in Sighthill is rated as soft water.
What does this mean?
The clean water supply to your home in Sighthill contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.
You shouldn't need to use a water softener at your home in Sighthill.
Sighthill No Water
If you don't have any running water in your Sighthill home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Sighthill.
If there is no water at your Sighthill home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Sighthill.
If your home has no cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:
- Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
- Examine the Twitter account of Scottish Water, they often post incident updates when there's a problem.
- Talk to your neighbours and see if they are having a problem with their water supply.
- Check that your stop tap is open.
Sighthill water leak or flooding
Sighthill water problems can include anything from a burst water main or flooding, to a leak in your Sighthill home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Sighthill property, you need to do one of the following as quickly as you can:
- Contact Scottish Water regardless if the problem relates to wastewater or clean water.
- If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.
Why does the water in Sighthill taste strange?
If you detect a difference in smell or taste of your Sighthill water this could be down to one of the following reasons:
- Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
- Seasonal changes can affect it by infusing your Sighthill water with an earthy taste or smell.
- Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Sighthill water.
If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water using the contact information above.
Broadband in Sighthill EH11
The speed of your internet connection at your Sighthill home is dependant upon several factors such as:
- Availability of fibre
- How far from the telephone exchange you are
- Placement of your router
- If you are connected with ethernet or wi-fi
- Which provider you have
Test your internet speed and see if it matches the average broadband speed for Sighthill with our easy to use broadband speed test tool.
Did you know that the average download speed in the UK is around 62.5Mbps?
|Sighthill Average Download Speed||Sighthill Average Upload Speed|
|118.90 Mbps||22.30 Mbps|
Slow broadband in Sighthill?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.
The way you choose to connect to the internet can affect the speed you get at your home in Sighthill. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.
ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection that's available.
What to look for when choosing an internet provider in Sighthill?
In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Sighthill.
The first thing you need to think about when choosing an internet provider in Sighthill is what's available. The majority of homes in Sighthill should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.
That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest networks when building new homes.
Type of connection
How can I connect to the internet in Sighthill?
- Fibre broadband
- This is the fastest available internet connection in Sighthill
- We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
- Superfast broadband has a download speed of at least 24 Mbps.
- A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
- ADSL or ADSL2
- An internet connection that's delivered through a standard telephone line.
- Limited download speed of up to 24 Mbps.
- Available to the majority of Sighthill homes.
- A similar or even faster download speed than fibre broadband.
- Can only choose Virgin Media.
- Restricted availability in some parts of Sighthill.
- 4G/5G, Mobile, and Satellite Broadband
Unlimited GBs in Sighthill?
Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.
Sighthill broadband price
You should also think about the price you pay for broadband in Sighthill. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you sign up to a broadband connection in Sighthill. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.
Sighthill Broadband Reliability
The reliability of broadband in Sighthill must also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work can be extremely important.
When we're relaxing we're watching movies online or gaming online which without a reliable broadband connection at your Sighthill home is something to think about.
Sighthill broadband technical support
Our final tip, the customer service of your Sighthill broadband internet is extremely important. You might never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Sighthill.
In the FAQ below, we've answered the frequently asked questions that customers in Sighthill ask about their broadband.
Broadband Frequently Asked Questions
How fast is the broadband in Sighthill?
The average broadband speed in Sighthill is:
|Sighthill Average Download Speed||Sighthill Average Upload Speed|
|118.90 Mbps||22.30 Mbps|
What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?
Put simply, this means the kind of broadband internet connection.
- ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
- Superfast: This is fibre broadband that is at least 30 Mbps.
- FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Sighthill, from there it's connected to your home via your standard telephone line.
- FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Sighthill property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .
How fast internet should my internet be?
That would depend on how you will use the internet. Take a look at this table for a general idea what sort of download speed you should take when getting connected in Sighthill.
|Main internet uses||Recommended Broadband Speed||2 devices or less|
|2 devices or less||Web, email, working from home (WFH), light streaming, social media, etc||10-25 Mbps Broadband|
|Maximum of 5 devices||AAll the above, plus online gaming and 4K streaming||50-100 Mbps Broadband|
|5 devices or more||All the above plus large file transfers or streaming your own video content on the web||100+ Mbps Broadband|
What's the difference between 2.4Ghz and 5Ghz WiFi?
2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.
What's the telephone dialling code of Sighthill
The telephone dialling code, sometimes called the area code, for Sighthill is 01806. If you're calling somebody in Sighthill, and you are in a different area, you must add 01806 before the number you're trying to call.
How much does an 01806 Sighthill call cost?
If you have a call plan with your landline or mobile tariff, the cost of the call should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.
If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call to avoid additional charges on your next phone bill.
How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.
Gas and Electricity in Sighthill
Residents of Sighthill can choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas will always be distributed and taken care of by the network operator for the region.
These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Sighthill home to the gas network and electricity grid.
Most of the time you won't need to speak to the Sighthill distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Sighthill right here.
You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide
Electricity Distribution Network Operator in Sighthill
The electricity distribution network operator for Sighthill is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:
|SP Energy Networks - Central & Southern Scotland Contact Information|
|General Enquiries||0330 101 0444|
|Emergencies||0800 092 9290|
|Address||Customer Contact Team, SP Energy Networks, 320 St Vincent St
There are a total of six electricity distribution network operators that cover the UK:
- Electricity North West
- Northern Powergrid
- SSE Networks
- SP Energy Networks
- UK Power Networks
- Western Power Distribution
Looking for greener energy in Sighthill?
Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.
Power Generation near Sighthill
There are no power plants within a 10 mile radius of Sighthill.
In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.
Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.
Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.
Municipalities Close By Sighthill
Perhaps you're wondering which towns and cities are within reach of Sighthill, in the table below you can see the five closest municipalities to Sighthill.