Your Complete Guide to Utilities in Slateford

If you've moved and have questions about Slateford? Our utilities guide to Slateford will explain in detail everything about broadband, area codes, power generation and energy distributors, and Slateford water and sewerage. Keep reading to learn everything about utilities in Slateford.

About Slateford, Edinburgh

Slateford EH14 has a population of 5,229 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Slateford?

Slateford water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Slateford

Speaking to an advisor at Scottish Water is just one method of contact to deal with your Slateford water problems.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Write to Scottish Water

You can also write to Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Customers that would rather email Scottish Water, you should use the following email address:

Price of water in Slateford

Water rates in Slateford depend on whether your home has a water meter or not. It's easy to find out if your Slateford water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Slateford water rates will have a meter number listed on their water bills.

Metered Customers in Slateford

Customers with a water meter at their Slateford property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Slateford home.

Unmetered Customers in Slateford

Customers without a meter at their Slateford home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Slateford home.

Water rates for unmetered customers in Slateford is based on the rateable value of your home. The rateable value part of your Slateford water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Slateford may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Slateford water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you will be able to choose your preferred payment method, such as:

• Direct Debit
• Online payments
• Pay over the phone
• Bank transfer
• Payment by cheque
• Payment card

You may be able to choose how often you pay your Slateford bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Slateford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Slateford EH14, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Slateford Water Frequently Asked Questions

Below we have answered some common questions that customers in Slateford have about their water supply.

Broadband in Slateford EH14

The speed of your internet connection at your Slateford home can vary depending on several factors such as:

• The type of connection (ADSL, Fibre, or Cable)
• Distance from the telephone exchange
• Where you've placed your router
• If you're using wi-fi or ethernet
• Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Slateford with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

The type of internet connection you have can affect your download and upload speed in Slateford. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

What should you consider when picking a broadband provider in Slateford?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've covered four main points worth considering before picking a broadband provider in Slateford.

Availability

The first thing to consider before picking a broadband provider in Slateford is the availability. The majority of homes in Slateford can take advantage of superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Slateford?

• Fibre broadband
• This is fastest connection that's currently available in Slateford
• There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
• Superfast broadband has a download speed that's at least 24 Mbps.
• A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
• ADSL or ADSL2
• An older type of connection that is delivered through a standard telephone line.
• Limited download speed of up to 24 Mbps.
• Available to the majority of Slateford homes.
• Cable
• A similar or even faster download speed than fibre broadband.
• Available only via Virgin Media.
• Availability can be limited in some parts of Slateford.
• 4G/5G, Mobile, and Satellite Broadband
• The speed will depend on strength of the mobile signal in Slateford.
• Can be more expensive for heavy users without unlimited data.
• Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.

Slateford broadband cost

You should also think about how much it costs for the broadband in Slateford. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Slateford. There are some providers that will increase the price you pay during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Slateford Broadband Reliability

How reliable the broadband is in Slateford should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Slateford home will be an important thing to consider.

Slateford broadband customer service

Our final tip, the technical support for your Slateford internet connection is really important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Slateford.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Slateford ask about their broadband.

What's the telephone area code for Slateford

The landline area code, sometimes called the dialling code, for Slateford is 01806. If you're calling somebody in Slateford, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Slateford call cost?

If you have calls included with your landline or mobile, then the call cost should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Slateford

People living in Slateford are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Slateford home to the gas and electricity networks.

Most of the time you won't need to speak to the Slateford distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Slateford right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Slateford

The electricity distribution network operator for Slateford is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

The UK has six electricity distribution network operators:

1. Electricity North West
2. Northern Powergrid
3. SSE Networks
4. SP Energy Networks
5. UK Power Networks
6. Western Power Distribution

Power Generation near Slateford

There are no power plants within a 10 mile radius of Slateford.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Slateford

If you've ever wondered which municipalities are close to Slateford, in the table below you can see the five nearest towns and cities to Slateford.