Utilities in <u>Southside

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Your Complete Guide to Utilities in Southside

Are you moving and want to know more about Southside? Our utilities guide to Southside is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Southside water and sewerage. Keep reading to learn everything about utilities in Southside.

About Southside, Edinburgh

Southside EH8 has a population of 5,115 and is located in the county of Edinburgh. Edinburgh has a population of 524,930 people.

Who supplies my water in Southside?

Southside water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Southside

Ringing a contact number for Scottish Water is one of many contact methods to deal with your Southside water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Southside

Water bill in Southside

Water rates in Southside will vary depending on if your home has a water meter or not. It's easy to find out if your Southside water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Southside water rates will have a meter number listed on their water bills.

Metered Customers in Southside

Customers that have a water meter at their Southside house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Southside home.

Unmetered Customers in Southside

Customers without a meter at their Southside home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Southside home.

Water rates for unmetered customers in Southside is based on the rateable value of your home. The rateable value of your Southside water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Southside could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Southside water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Southside bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Southside?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Southside EH8, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Southside Water Frequently Asked Questions

Below we have answered some common questions that customers in Southside have about their water supply.

Frequently Asked Questions About Water in Southside

Is the tap water in Southside safe to drink?

Yes! It's safe to drink the tap water in Southside. You can rest assured that Southside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Southside water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Southside water to make it drinkable.

Where does the water in Southside come from?

There are three main sources of water that supply Southside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Southside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Southside is below 60ppm, this means the water in in Southside is rated as soft water.

What does this mean?

The clean water supply to your home in Southside contains just trace amounts of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in Southside.

Southside No Water

If you have no water in your Southside home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Southside.

If there is no water at your Southside home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Southside.

If your home has no cold water, not even a trickle, contact Scottish Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Southside water leak or flooding

Southside water problems could be anything from a burst water main or flooding, to a leak in your Southside home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Southside property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Southside taste strange?

If you notice a change in taste or smell with your Southside water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Southside water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Southside water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Scottish Water on the contact details above.

Broadband in Southside EH8

Southsideinternet connected globe

The speed of your internet connection at your Southside home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Southside with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Southside Average Download Speed Southside Average Upload Speed
101.80 Mbps 20.70 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Southside. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK it's the only type of internet connection available.

Things to consider when picking a broadband provider in Southside?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points to think about when picking a broadband provider in Southside.

Availability

The first thing to consider when picking a broadband provider in Southside is what's available. The majority of homes in Southside can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Southside?

  • Fibre broadband
    • This is fastest connection that's currently available in Southside
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Southside homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Southside.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Southside.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Southside broadband price

Southside broadband bill

You also need to consider the monthly cost of broadband in Southside. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a internet service in Southside. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Southside Broadband Reliability

How reliable the broadband is in Southside must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Southside home is going to be important.

Southside broadband customer service

Our final tip, the technical support for your Southside broadband internet is really important. You might never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Southside.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Southside have about broadband internet.

Broadband FAQs

What's the average broadband speed in Southside?

The average broadband speed in Southside is:

Southside Average Download Speed Southside Average Upload Speed
101.80 Mbps 20.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Southside, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Southside house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below to find out what sort of download speed you should take for a broadband service in Southside.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Southside

Corded telephone area code Southside

The telephone area code, sometimes called the landline dialling code, for Southside is 01806. If you're calling somebody in Southside, and you are in a different area, you must add 01806 before the number you're trying to call.

How much does an 01806 Southside call cost?

If you have calls included with your mobile or landline tariff, then the call cost should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Southside

Residents in Southside are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Southside home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Southside distribution network operator, but should the need arise, you can quickly find out which DNO covers Southside below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Southside

The electricity distribution network operator for Southside is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Southside

There are no power plants within a 10 mile radius of Southside.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Southside

If you've ever wondered which municipalities are within reach of Southside, in the table below you can see the closest five municipalities to Southside.

Closest five municipalities to Southside
Municipality Distance from Southside
Canongate -
Mountcastle -
Duddingston 1.13 miles
Portobello 1.13 miles