Utilities in <u>St Cyrus

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Your Complete Guide to Utilities in St Cyrus

If you just moved and have some questions about St Cyrus? Our complete guide to utilities in St Cyrus will help you to find out everything about broadband, area codes, power generation and energy distributors, and St Cyrus water and sewerage. Keep reading to learn everything about utilities in St Cyrus.

About St Cyrus, Aberdeenshire

St Cyrus DD10 has a population of 1,071 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in St Cyrus?

St Cyrus water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to get in touch with the water supplier in St Cyrus

Calling a phone number for Scottish Water is one of many options to discuss your St Cyrus water account.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in St Cyrus

Water bill in St Cyrus

Water rates in St Cyrus depend on whether your home has a water meter or not. It's easy to find out if your St Cyrus water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered St Cyrus water rates will have a meter number listed on their water bills.

Metered Customers in St Cyrus

Customers with a water meter at their St Cyrus property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your St Cyrus home.

Unmetered Customers in St Cyrus

Customers without a meter at their St Cyrus home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your St Cyrus home.

Water rates for unmetered customers in St Cyrus will be based on the rateable value of your home. The rateable value part of your St Cyrus water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your St Cyrus may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my St Cyrus water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your St Cyrus bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in St Cyrus?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in St Cyrus DD10, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

St Cyrus Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in St Cyrus have about their water supply.

Frequently Asked Questions About Water in St Cyrus

Is the tap water in St Cyrus safe to drink?

Yes! It's safe to drink the tap water in St Cyrus. You can rest assured that St Cyrus water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated St Cyrus water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter St Cyrus water to make it drinkable.

Where does the water in St Cyrus come from?

There are three main sources of water that supply St Cyrus:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in St Cyrus

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in St Cyrus is below 60ppm, this means the water in in St Cyrus is rated as soft water.

What does this mean?

The clean water supply to your home in St Cyrus contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances which means they should last longer.

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You don't need to add a water softener to the water in St Cyrus.

St Cyrus No Water

If there isn't any running water in your St Cyrus home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting St Cyrus.

If there is no water at your St Cyrus home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting St Cyrus.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

St Cyrus water leak or flooding

St Cyrus water problems could be anything from flooding or a leak, to a burst water main in your St Cyrus home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your St Cyrus property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in St Cyrus taste strange?

If you notice a change in taste or smell with your St Cyrus water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your St Cyrus water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to St Cyrus water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

Broadband in St Cyrus DD10

St Cyrusinternet connected globe

The broadband speed you get at your St Cyrus home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in St Cyrus with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

St Cyrus Average Download Speed St Cyrus Average Upload Speed
59.70 Mbps 10.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in St Cyrus. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What to look for when picking a broadband provider in St Cyrus?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Don't worry, we've covered four main points worth considering before picking a broadband provider in St Cyrus.

Availability

The first point to bear in mind whilst picking a broadband provider in St Cyrus is the availability. The majority of homes in St Cyrus should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in St Cyrus?

  • Fibre broadband
    • This is fastest connection that's currently available in St Cyrus
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of St Cyrus homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of St Cyrus.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in St Cyrus.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

St Cyrus broadband cost

St Cyrus broadband bill

Another important consideration is the monthly cost of broadband in St Cyrus. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a broadband connection in St Cyrus. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

St Cyrus Broadband Reliability

How reliable the broadband is in St Cyrus should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your St Cyrus home is something to think about.

St Cyrus broadband customer service

Finally, the technical support for your St Cyrus broadband connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in St Cyrus.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in St Cyrus ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in St Cyrus?

The average broadband speed in St Cyrus is:

St Cyrus Average Download Speed St Cyrus Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in St Cyrus, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your St Cyrus home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table to find out which speed you should pick when signing up for broadband in St Cyrus.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in St Cyrus

Corded telephone area code St Cyrus

The telephone area code, sometimes called the landline dialling code, for St Cyrus is 01806. If you're calling somebody in St Cyrus, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 St Cyrus call cost?

If you have a call plan with your landline or mobile tariff, then the call cost will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in St Cyrus

People living in St Cyrus are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your St Cyrus home to the gas network and electricity grid.

More often than not you won't need to speak to the St Cyrus distribution network operator, but if you do, you can find the distribution network operator for St Cyrus right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for St Cyrus

The electricity distribution network operator for St Cyrus is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near St Cyrus

There are no power plants within a 10 mile radius of St Cyrus.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near St Cyrus

You might be wondering which municipalities are close to St Cyrus, in the table below you can see the five nearest towns and cities to St Cyrus.

Closest five municipalities to St Cyrus
Municipality Distance from St Cyrus
Montrose -
Inverbervie -
Brechin 7.37 miles
Laurencekirk 7.71 miles
Arbroath 14.3 miles