Utilities in <u>St. Fergus

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A Complete Guide to Utilities in St. Fergus

If you've moved and have questions about St. Fergus? Our comprehensive utilities guide to St. Fergus is going to provide you with everything about broadband, area codes, power generation and energy distributors, and St. Fergus water and sewerage. Keep reading to learn everything about utilities in St. Fergus.

About St. Fergus, Aberdeenshire

St. Fergus AB42 has a population of 1,391 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in St. Fergus?

St. Fergus water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in St. Fergus

Ringing a contact number for Scottish Water is just one method of contact to talk about your St. Fergus water issues.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in St. Fergus

Water bill in St. Fergus

Water rates in St. Fergus are based on if your home has a water meter or not. You can easily find out whether your St. Fergus water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered St. Fergus water rates will have a meter number listed on their water bills.

Metered Customers in St. Fergus

Customers who have a water meter installed at their St. Fergus house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your St. Fergus home.

Unmetered Customers in St. Fergus

Customers that don't have a water meter at their St. Fergus home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same no matter how much water you use at your St. Fergus home.

As an unmetered customer, the rate you pay for water in St. Fergus will be based on the rateable value of your home. The rateable value part of your St. Fergus water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your St. Fergus may save you money.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my St. Fergus water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your St. Fergus bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in St. Fergus?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in St. Fergus AB42, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

St. Fergus Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in St. Fergus have about their water supply.

Frequently Asked Questions About Water in St. Fergus

Is the tap water in St. Fergus safe to drink?

Yes! It's safe to drink the tap water in St. Fergus. You can rest assured that St. Fergus water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored St. Fergus water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter St. Fergus water to make it drinkable.

Where does the water in St. Fergus come from?

There are three main sources of water that supply St. Fergus:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in St. Fergus

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in St. Fergus is below 60ppm, that makes the water hardness in in St. Fergus is rated as soft water.

What does this mean?

The water being supplied to your home in St. Fergus contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

Selectra recommends

You don't need to add a water softener to the water in St. Fergus.

St. Fergus No Water

If you don't have any running water in your St. Fergus home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting St. Fergus.

If there is no water at your St. Fergus home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting St. Fergus.

If there is no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

St. Fergus water leak or flooding

St. Fergus water problems can include anything from flooding or a leak, to a burst water main in your St. Fergus home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your St. Fergus property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in St. Fergus taste strange?

If you notice a change in taste or smell with your St. Fergus water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the St. Fergus water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to St. Fergus water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in St. Fergus AB42

St. Fergusinternet connected globe

The broadband speed you get at your St. Fergus home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for St. Fergus with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

St. Fergus Average Download Speed St. Fergus Average Upload Speed
38.00 Mbps 8.00 Mbps
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The internet connection type you have can affect the speed you get at your home in St. Fergus. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when picking a broadband provider in St. Fergus?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've listed the four important points that you should consider when picking a broadband provider in St. Fergus.

Availability

The first thing you need to think about when picking a broadband provider in St. Fergus is the issue of availability. Whilst many homes in St. Fergus should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in St. Fergus?

  • Fibre broadband
    • This is the fastest type of connection you can get in St. Fergus
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of St. Fergus homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of St. Fergus.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in St. Fergus.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

St. Fergus broadband price

St. Fergus broadband bill

You should also think about the monthly cost of broadband in St. Fergus. There are many providers offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a broadband connection in St. Fergus. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

St. Fergus Broadband Reliability

The reliability of broadband in St. Fergus also needs consideration, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your St. Fergus home is going to be important.

St. Fergus broadband customer service

Our final tip, the technical support for your St. Fergus broadband connection is extremely important. You might never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in St. Fergus.

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Broadband FAQ

Below we've answered some our the most common questions that customers in St. Fergus have about their internet connection.

Broadband FAQs

What's the average broadband speed in St. Fergus?

The average internet speed in St. Fergus is:

St. Fergus Average Download Speed St. Fergus Average Upload Speed
38.00 Mbps 8.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in St. Fergus, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your St. Fergus house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a general idea the kind of broadband speed you should take when getting connected in St. Fergus.

Main internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of St. Fergus

Corded telephone area code St. Fergus

The telephone area code, sometimes called the landline dialling code, for St. Fergus is 01806. If you call someone in St. Fergus, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 St. Fergus call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in St. Fergus

Residents in St. Fergus are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your St. Fergus home to the electricity grid and gas networks.

In many cases you will never need to ever contact the St. Fergus distribution network operator, but should the need arise, you can find the distribution network operator for St. Fergus right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for St. Fergus

The electricity distribution network operator for St. Fergus is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near St. Fergus

There are no power plants within a 10 mile radius of St. Fergus.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near St. Fergus

Perhaps you're wondering which towns and cities are within reach of St. Fergus, we've found the five closest municipalities to St. Fergus.

Closest five municipalities to St. Fergus
Municipality Distance from St. Fergus
Ellon 7.32 miles
Balmedie 17.79 miles
Belhelvie 17.79 miles