Utilities in <u>Strathdon

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Your Complete Guide to Utilities in Strathdon

If you just moved and have some questions about Strathdon? Our utilities guide to Strathdon is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Strathdon water and sewerage. Keep reading to learn everything about utilities in Strathdon.

About Strathdon, Aberdeenshire

Strathdon AB36 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Strathdon?

Strathdon water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Strathdon

Speaking to an advisor at Scottish Water is one of many options to deal with your Strathdon water issues.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Strathdon

Water bill in Strathdon

Water rates in Strathdon are based on if your home has a water meter or not. It's easy to find out if your Strathdon water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Strathdon water rates will have a meter number listed on their water bills.

Metered Customers in Strathdon

Customers who have a water meter installed at their Strathdon property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Strathdon home.

Unmetered Customers in Strathdon

Customers that don't have a water meter at their Strathdon home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Strathdon home.

The rate unmetered customers pay for water in Strathdon is based on the rateable value of your home. The rateable value calculation of your Strathdon water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Strathdon might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Strathdon water bill?

First, you must sign up and register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Strathdon bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Strathdon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Strathdon AB36, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Strathdon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Strathdon have about their water supply.

Frequently Asked Questions About Water in Strathdon

Is water from the tap in Strathdon safe to drink?

Yes! You can drink the tap water in Strathdon. You can rest assured that Strathdon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Strathdon water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Strathdon water to make it drinkable.

Where does the water in Strathdon come from?

There are three main sources of water that supply Strathdon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Strathdon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Strathdon is fewer than 60ppm, that means the water hardness in in Strathdon is rated as soft water.

What does this mean?

The clean water supply to your home in Strathdon contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Strathdon.

Strathdon No Water

If there isn't any running water in your Strathdon home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Strathdon.

If there is no water at your Strathdon home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Strathdon.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Strathdon water leak or flooding

Strathdon water problems might include anything from a burst water main or flooding, to a leak in your Strathdon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Strathdon property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Strathdon taste strange?

If you detect a difference in smell or taste of your Strathdon water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Strathdon water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Strathdon water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband in Strathdon AB36

Strathdoninternet connected globe

The speed of your broadband connection at your Strathdon home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average internet speed in Strathdon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Strathdon Average Download Speed Strathdon Average Upload Speed
59.70 Mbps 10.50 Mbps
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The type of internet connection you have can have an effect on the speed you get in Strathdon. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when picking a broadband provider in Strathdon?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've listed the four important points worth considering before picking a broadband provider in Strathdon.

Availability

The first point to bear in mind before picking a broadband provider in Strathdon is the issue of availability. The majority of homes in Strathdon should be able to enjoy fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Strathdon?

  • Fibre broadband
    • This is the fastest type of connection you can get in Strathdon
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Strathdon homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Strathdon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Strathdon.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Strathdon broadband price

Strathdon broadband bill

Another important consideration is how much it costs for the broadband in Strathdon. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a internet service in Strathdon. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Strathdon Broadband Reliability

The reliability of the broadband connection is in Strathdon should also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Strathdon home is going to be important.

Strathdon broadband customer service

Lastly, the customer service of your Strathdon broadband connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when making a decision for a broadband internet provider in Strathdon.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Strathdon have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Strathdon?

The average speed of broadband in Strathdon is:

Strathdon Average Download Speed Strathdon Average Upload Speed
59.70 Mbps 10.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Strathdon, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Strathdon property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should take when signing up for broadband in Strathdon.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Strathdon

Corded telephone area code Strathdon

The telephone dialling code, sometimes called the area code, for Strathdon is 01806. When making a call to someone in Strathdon, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Strathdon call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Strathdon

People living in Strathdon are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Strathdon home to the gas network and electricity grid.

In many cases you will never need to ever contact the Strathdon distribution network operator, but should you ever need to, you can find the distribution network operator for Strathdon in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Strathdon

The electricity distribution network operator for Strathdon is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Strathdon

There are no power plants within a 10 mile radius of Strathdon.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Strathdon

Perhaps you're wondering which towns and cities are close to Strathdon, we've found the five nearest towns and cities to Strathdon.

Closest five municipalities to Strathdon
Municipality Distance from Strathdon
Alford 18.12 miles
Nethy Bridge 19.59 miles
Grantown-on-Spey 20.11 miles
Advie 20.11 miles
Dulnain Bridge 20.11 miles