Utilities in <u>Summerston

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A Complete Guide to Utilities in Summerston

If you just moved and have some questions about Summerston? Our complete guide to utilities in Summerston will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Summerston water and sewerage. Keep reading to learn everything about utilities in Summerston.

About Summerston, Glasgow

Summerston G23 has a population of 12,100 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Summerston?

Summerston water services are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Summerston

Speaking to an advisor at Scottish Water is one of many options to discuss your Summerston water problems.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Summerston

Water bill in Summerston

Water rates in Summerston will vary depending on if your home has a water meter or not. It's easy to find out if your Summerston water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Summerston water rates will have a meter number listed on their water bills.

Metered Customers in Summerston

Customers who have a water meter installed at their Summerston property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Summerston home.

Unmetered Customers in Summerston

Customers that don't have a water meter at their Summerston home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Summerston home.

As an unmetered customer, the rate you pay for water in Summerston is based on the rateable value of your home. The rateable value part of your Summerston water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Summerston could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Summerston water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Summerston bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Summerston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Summerston G23, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Summerston Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Summerston have about their water supply.

Frequently Asked Questions About Water in Summerston

Is the tap water in Summerston safe to drink?

Yes! It's safe to drink the tap water in Summerston. You can rest assured that Summerston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Summerston water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Summerston water to make it drinkable.

Where does the water in Summerston come from?

There are three main sources of water that supply Summerston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Summerston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Summerston is less than 60ppm, this means the water in in Summerston is rated as soft water.

What does this mean?

The water supply to your home in Summerston contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Summerston.

Summerston No Water

If you don't have any running water in your Summerston home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Summerston.

If there is no water at your Summerston home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Summerston.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Summerston water leak or flooding

Summerston water problems can include anything from a burst water main or flooding, to a leak in your Summerston home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Summerston property, you must do one of the following as soon as possible:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Summerston taste strange?

If you find the taste or smell is different with your Summerston water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Summerston water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Summerston water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband in Summerston G23

Summerstoninternet connected globe

The broadband speed you get at your Summerston home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Summerston with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Summerston Average Download Speed Summerston Average Upload Speed
86.10 Mbps 19.00 Mbps
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The type of internet connection you have can have an effect on the speed you get in Summerston. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when choosing an internet provider in Summerston?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points that you should consider when choosing an internet provider in Summerston.

Availability

The first point to bear in mind before choosing an internet provider in Summerston is what's available. The majority of homes in Summerston can take advantage of fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Summerston?

  • Fibre broadband
    • This is the fastest type of connection you can get in Summerston
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Summerston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Summerston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Summerston.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Summerston broadband cost

Summerston broadband bill

You should also think about the monthly cost of broadband in Summerston. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a internet service in Summerston. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Summerston Broadband Reliability

The reliability of broadband in Summerston should also be considered, with many of us working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Summerston home will be an important thing to consider.

Summerston broadband technical support

Our final tip, the technical support for your Summerston broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Summerston.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Summerston have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Summerston?

The average internet speed in Summerston is:

Summerston Average Download Speed Summerston Average Upload Speed
86.10 Mbps 19.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Summerston, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Summerston house. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should pick when getting connected in Summerston.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Summerston

Corded telephone area code Summerston

The landline area code, sometimes called the dialling code, for Summerston is 01806. If you're calling somebody in Summerston, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Summerston call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Summerston

People living in Summerston can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Summerston home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Summerston distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Summerston below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Summerston

The electricity distribution network operator for Summerston is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Summerston

There are no power plants within a 10 mile radius of Summerston.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Summerston

Perhaps you're wondering which towns and cities are close to Summerston, in the table below you can see the five closest municipalities to Summerston.

Closest five municipalities to Summerston
Municipality Distance from Summerston
Kelvinside 1 miles
Maryhill 1 miles
Ruchill 1 miles
Possilpark 1.28 miles