Utilities in <u>Thornliebank

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A Complete Guide to Utilities in Thornliebank

If you've moved and have questions about Thornliebank? Our complete guide to utilities in Thornliebank will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Thornliebank water and sewerage. Keep reading to learn everything about utilities in Thornliebank.

About Thornliebank, East Renfrewshire

Thornliebank G46 has a population of 4,051 and is located in the county of East Renfrewshire. East Renfrewshire has a population of 95,170 people.

Who supplies my water in Thornliebank?

Thornliebank water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Thornliebank

Calling a phone number for Scottish Water is just one method of contact to discuss your Thornliebank water account.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Thornliebank

Water bill in Thornliebank

Water rates in Thornliebank will vary depending on if your home has a water meter or not. You can easily find out whether your Thornliebank water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Thornliebank water rates will have a meter number listed on their water bills.

Metered Customers in Thornliebank

Customers with a water meter at their Thornliebank house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Thornliebank home.

Unmetered Customers in Thornliebank

Customers who don't have a meter at their Thornliebank home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Thornliebank home.

The rate unmetered customers pay for water in Thornliebank is going to be based on the rateable value of your home. The rateable value of your Thornliebank water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Thornliebank might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How do I pay my Thornliebank water bill?

First of all, you will need to register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Thornliebank bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Thornliebank?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Thornliebank G46, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thornliebank Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Thornliebank have about their water supply.

Frequently Asked Questions About Water in Thornliebank

Is water from the tap in Thornliebank safe to drink?

Yes! The tap water is safe to drink in Thornliebank. You can rest assured that Thornliebank water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Thornliebank water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Thornliebank water to make it drinkable.

Where does the water in Thornliebank come from?

There are three main sources of water that supply Thornliebank:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Thornliebank

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Thornliebank is fewer than 60ppm, that makes the water hardness in in Thornliebank is rated as soft water.

What does this mean?

The water supply to your home in Thornliebank contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Thornliebank.

Thornliebank No Water

If you have no water in your Thornliebank home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Thornliebank.

If there is no water at your Thornliebank home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Thornliebank.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Thornliebank water leak or flooding

Thornliebank water problems might include anything from a leak, a burst water main, or flooding in your Thornliebank home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Thornliebank property, you should try to do one of the following as long as it's safe to do so:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill out the online form.

Why does the water in Thornliebank taste strange?

If you find the taste or smell is different with your Thornliebank water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Thornliebank water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Thornliebank water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water using the contact information above.

Internet in Thornliebank G46

Thornliebankinternet connected globe

The broadband speed you get at your Thornliebank home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average broadband speed for Thornliebank with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thornliebank Average Download Speed Thornliebank Average Upload Speed
72.70 Mbps 14.20 Mbps
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The internet connection type you have can affect the speed you get at your home in Thornliebank. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one that's available.

What to look for when choosing an internet provider in Thornliebank?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, let's take a look at the top four points to think about when choosing an internet provider in Thornliebank.

Availability

The first thing to consider when choosing an internet provider in Thornliebank is what's available. Whilst many homes in Thornliebank should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Thornliebank?

  • Fibre broadband
    • This is fastest connection that's currently available in Thornliebank
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Thornliebank homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Thornliebank.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Thornliebank.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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Thornliebank broadband value for money

Thornliebank broadband bill

You also need to consider the price you pay for broadband in Thornliebank. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you sign up to a internet connection in Thornliebank. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Thornliebank Broadband Reliability

The reliability of the broadband connection is in Thornliebank also needs consideration, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Thornliebank home is something to think about.

Thornliebank broadband technical support

Our final tip, the customer support of your Thornliebank internet connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that can deal with your problem quickly and efficiently is a strong plus when making a decision for a broadband internet provider in Thornliebank.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Thornliebank ask about their broadband.

Broadband FAQs

What's the average broadband speed in Thornliebank?

The average broadband speed in Thornliebank is:

Thornliebank Average Download Speed Thornliebank Average Upload Speed
72.70 Mbps 14.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Thornliebank, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Thornliebank home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below to find out what sort of download speed you should choose for a broadband service in Thornliebank.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Thornliebank

Corded telephone area code Thornliebank

The telephone dialling code, sometimes called the area code, for Thornliebank is 01806. If you call someone in Thornliebank, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Thornliebank call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Thornliebank

Residents in Thornliebank are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Thornliebank home to the gas network and electricity grid.

More often than not you won't need to contact the Thornliebank distribution network operator, but if you do, you can quickly find out which DNO covers Thornliebank in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Thornliebank

The electricity distribution network operator for Thornliebank is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thornliebank

There are no power plants within a 10 mile radius of Thornliebank.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Thornliebank

Perhaps you're wondering which towns and cities are nearby Thornliebank, in the below table you will find the closest five municipalities to Thornliebank.

Closest five municipalities to Thornliebank
Municipality Distance from Thornliebank
Deaconsbank 0.01 miles
Giffnock 0.01 miles
Pollokshaws 0.98 miles
Mansewood 0.98 miles
Newlands 0.98 miles