Utilities in <u>Tillydrone

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A Complete Guide to Utilities in Tillydrone

Are you moving and want to know more about Tillydrone? Our utilities guide to Tillydrone will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Tillydrone water and sewerage. Keep reading to learn everything about utilities in Tillydrone.

About Tillydrone, Aberdeenshire

Tillydrone AB24 has a population of 3,395 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Tillydrone?

Tillydrone water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Tillydrone

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Tillydrone water problems.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, you have the choice of posting a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Tillydrone

Water bill in Tillydrone

Water rates in Tillydrone depend on whether your home has a water meter or not. You can easily find out whether your Tillydrone water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Tillydrone water rates will have a meter number listed on their water bills.

Metered Customers in Tillydrone

Customers with a water meter at their Tillydrone house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Tillydrone home.

Unmetered Customers in Tillydrone

Customers without a meter at their Tillydrone home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Tillydrone home.

Water rates for unmetered customers in Tillydrone will be based on the rateable value of your home. The rateable value part of your Tillydrone water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, getting a water meter for your Tillydrone may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How do I pay my Tillydrone water bill?

You will first need to register with Scottish Water. After you've registered with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Tillydrone bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Tillydrone?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Tillydrone AB24, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Tillydrone Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Tillydrone have about their water supply.

Frequently Asked Questions About Water in Tillydrone

Is water from the tap in Tillydrone safe to drink?

Yes! It's safe to drink the tap water in Tillydrone. You can rest assured that Tillydrone water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Tillydrone water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Tillydrone water to make it drinkable.

Where does the water in Tillydrone come from?

There are three main sources of water that supply Tillydrone:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Tillydrone

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Tillydrone is below 60ppm, that means the water hardness in in Tillydrone is rated as soft water.

What does this mean?

The water supply to your home in Tillydrone contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Tillydrone.

Tillydrone No Water

If you don't have any running water in your Tillydrone home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Tillydrone.

If there is no water at your Tillydrone home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Tillydrone.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Tillydrone water leak or flooding

Tillydrone water problems could be anything from flooding or a leak, to a burst water main in your Tillydrone home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Tillydrone property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill out the online form.

Why does the water in Tillydrone taste strange?

If you detect a difference in smell or taste of your Tillydrone water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Tillydrone water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Tillydrone water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water on the contact details above.

Broadband Speed in Tillydrone AB24

Tillydroneinternet connected globe

The broadband speed you get at your Tillydrone home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and find out how it compares to the average broadband speed for Tillydrone with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Tillydrone Average Download Speed Tillydrone Average Upload Speed
80.30 Mbps 24.70 Mbps
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The type of internet connection you have can have an effect on the speed you get in Tillydrone. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection available.

What should you consider when searching for a broadband provider in Tillydrone?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in Tillydrone.

Availability

The first thing you need to think about when searching for a broadband provider in Tillydrone is the availability. Whilst many homes in Tillydrone should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Tillydrone?

  • Fibre broadband
    • This is the fastest available internet connection in Tillydrone
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Tillydrone homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Tillydrone.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Tillydrone.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Tillydrone broadband value for money

Tillydrone broadband bill

You also need to consider the monthly cost of broadband in Tillydrone. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. It's important to read the fine print of the deal before you sign up to a internet service in Tillydrone. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Tillydrone Broadband Reliability

How reliable the broadband is in Tillydrone should also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work is a priority.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Tillydrone home will be an important thing to consider.

Tillydrone broadband customer support

Lastly, the customer service of your Tillydrone broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Tillydrone.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Tillydrone ask about their broadband.

Broadband FAQs

What's the average broadband speed in Tillydrone?

The average internet speed in Tillydrone is:

Tillydrone Average Download Speed Tillydrone Average Upload Speed
80.30 Mbps 24.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Tillydrone, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Tillydrone home. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below for a general idea what sort of download speed you should choose for a broadband service in Tillydrone.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Tillydrone

Corded telephone area code Tillydrone

The telephone area code, sometimes called the landline dialling code, for Tillydrone is 01806. When making a call to someone in Tillydrone, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Tillydrone call cost?

If you have calls included with your landline or mobile, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Tillydrone

Residents in Tillydrone are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Tillydrone home to the electricity grid and gas networks.

More often than not you won't need to speak to the Tillydrone distribution network operator, but if you do, you can easily find out which DNO is responsible for Tillydrone right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Tillydrone

The electricity distribution network operator for Tillydrone is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Tillydrone

There are no power plants within a 10 mile radius of Tillydrone.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Tillydrone

If you've ever wondered which municipalities are close to Tillydrone, in the below table you will find the five closest municipalities to Tillydrone.

Closest five municipalities to Tillydrone
Municipality Distance from Tillydrone
Woodside -
Old Aberdeen -
Bedford -