Utilities in <u>Townhead

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Your Complete Guide to Utilities in Townhead

If you've moved and have questions about Townhead? Our complete guide to utilities in Townhead will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Townhead water and sewerage. Keep reading to learn everything about utilities in Townhead.

About Townhead, Glasgow

Townhead G4 has a population of 5,782 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Townhead?

Townhead water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to reach your water provider in Townhead

Speaking to an advisor at Scottish Water is just one method of contact to discuss your Townhead water account.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Townhead

Water bill in Townhead

Water rates in Townhead are based on if your home has a water meter or not. It's easy to find out if your Townhead water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Townhead water rates will have a meter number listed on their water bills.

Metered Customers in Townhead

Customers who have a water meter installed at their Townhead house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Townhead home.

Unmetered Customers in Townhead

Customers who don't have a meter at their Townhead home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Townhead home.

As an unmetered customer, the rate you pay for water in Townhead will be based on the rateable value of your home. The rateable value of your Townhead water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Townhead may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How do I pay my Townhead water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Townhead bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Townhead?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Townhead G4, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Townhead Water Frequently Asked Questions

Below we have answered some common questions that customers in Townhead have about their water supply.

Frequently Asked Questions About Water in Townhead

Is water from the tap in Townhead safe to drink?

Yes! It's safe to drink the tap water in Townhead. You can rest assured that Townhead water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Townhead water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Townhead water to make it drinkable.

Where does the water in Townhead come from?

There are three main sources of water that supply Townhead:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Townhead

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Townhead is less than 60ppm, this means the water in in Townhead is rated as soft water.

What does this mean?

The water being supplied to your home in Townhead contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Townhead.

Townhead No Water

If there isn't any running water in your Townhead home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Townhead.

If there is no water at your Townhead home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Townhead.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Scottish Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Townhead water leak or flooding

Townhead water problems can include anything from flooding or a leak, to a burst water main in your Townhead home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Townhead property, you must do one of the following as soon as possible:

  1. Ring Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Townhead taste strange?

If you find the taste or smell is different with your Townhead water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Townhead water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Townhead water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Scottish Water via the contact channels listed above.

Broadband Speed in Townhead G4

Townheadinternet connected globe

The speed of your broadband connection at your Townhead home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test your internet speed and find out how it compares to the average broadband speed for Townhead with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Townhead Average Download Speed Townhead Average Upload Speed
78.70 Mbps 35.20 Mbps
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The type of internet connection you have can affect your download and upload speed in Townhead. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

What to look for when choosing an internet provider in Townhead?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Townhead.

Availability

The first thing you need to think about when choosing an internet provider in Townhead is the issue of availability. The majority of homes in Townhead can take advantage of fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Townhead?

  • Fibre broadband
    • This is the fastest type of connection you can get in Townhead
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Townhead homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Townhead.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Townhead.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Townhead broadband price

Townhead broadband bill

You should also think about how much it costs for the broadband in Townhead. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the fine print of the deal before you sign up to a broadband connection in Townhead. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Townhead Broadband Reliability

The reliability of broadband in Townhead should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Townhead home is something to think about.

Townhead broadband technical support

Our final tip, the technical support for your Townhead broadband connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in Townhead.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Townhead have about their internet connection.

Broadband FAQs

How fast is the broadband in Townhead?

The average internet speed in Townhead is:

Townhead Average Download Speed Townhead Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Townhead, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Townhead home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table for a rough guide to which speed you should take when getting connected in Townhead.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Townhead

Corded telephone area code Townhead

The landline area code, sometimes called the dialling code, for Townhead is 01806. If you're calling somebody in Townhead, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Townhead call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Townhead

Residents in Townhead can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Townhead home to the electricity grid and gas networks.

In many cases you will never need to ever contact the Townhead distribution network operator, but if you do, you can find the distribution network operator for Townhead right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Townhead

The electricity distribution network operator for Townhead is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Townhead

There are no power plants within a 10 mile radius of Townhead.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Townhead

Perhaps you're wondering which towns and cities are within reach of Townhead, in the table below you can see the five nearest towns and cities to Townhead.