Utilities in <u>Turriff

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Your Complete Guide to Utilities in Turriff

If you just moved and have some questions about Turriff? Our complete guide to utilities in Turriff will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Turriff water and sewerage. Keep reading to learn everything about utilities in Turriff.

About Turriff, Aberdeenshire

Turriff AB53 has a population of 5,177 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Turriff?

Turriff water services are provided by Scottish Water. Here are the main contact numbers for Scottish Water:

How to reach your water provider in Turriff

Ringing a contact number for Scottish Water is one of many options to discuss your Turriff water problems.

Below, you can find the principal telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water contact number Scottish Water Emergency contact number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you can use the email address below:

Scottish Water Email Address
help@scottishwater.co.uk

Water rates in Turriff

Water bill in Turriff

Water rates in Turriff are based on if your home has a water meter or not. You can easily find out whether your Turriff water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Turriff water rates will have a meter number listed on their water bills.

Metered Customers in Turriff

Customers who have a water meter installed at their Turriff house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Turriff home.

Unmetered Customers in Turriff

Customers that don't have a water meter at their Turriff home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Turriff home.

Water rates for unmetered customers in Turriff will be based on the rateable value of your home. The rateable value of your Turriff water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Turriff may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Turriff water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Turriff bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Turriff?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Turriff AB53, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Turriff Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Turriff have about their water supply.

Frequently Asked Questions About Water in Turriff

Is the tap water in Turriff safe to drink?

Yes! You can drink the tap water in Turriff. You can rest assured that Turriff water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Turriff water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Turriff water to make it drinkable.

Where does the water in Turriff come from?

There are three main sources of water that supply Turriff:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Turriff

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Turriff is below 60ppm, that makes the water hardness in in Turriff is rated as soft water.

What does this mean?

The water supply to your home in Turriff contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

Water softener isn't needed at your home in Turriff.

Turriff No Water

If there isn't any running water in your Turriff home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Turriff.

If there is no water at your Turriff home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Turriff.

If there is no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Turriff water leak or flooding

Turriff water problems could be anything from flooding or a leak, to a burst water main in your Turriff home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Turriff property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Turriff taste strange?

If you detect a difference in smell or taste of your Turriff water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Turriff water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Turriff water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Scottish Water on the contact details above.

Broadband in Turriff AB53

Turriffinternet connected globe

The broadband speed you get at your Turriff home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average internet speed in Turriff with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Turriff Average Download Speed Turriff Average Upload Speed
38.00 Mbps 8.00 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Turriff. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when searching for a broadband provider in Turriff?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points worth considering before searching for a broadband provider in Turriff.

Availability

The first point to bear in mind when searching for a broadband provider in Turriff is the issue of availability. Whilst many homes in Turriff should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in Turriff?

  • Fibre broadband
    • This is fastest connection that's currently available in Turriff
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Turriff homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Turriff.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Turriff.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Turriff broadband cost

Turriff broadband bill

You also need to consider the monthly cost of broadband in Turriff. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the small print of the offer when you sign up for a broadband connection in Turriff. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Turriff Broadband Reliability

The reliability of broadband in Turriff must also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Turriff home will be an important thing to consider.

Turriff broadband customer support

Our final tip, the customer support of your Turriff internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Turriff.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Turriff have about their internet connection.

Broadband FAQs

What's the average broadband speed in Turriff?

The average speed of broadband in Turriff is:

Turriff Average Download Speed Turriff Average Upload Speed
38.00 Mbps 8.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Turriff, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Turriff property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What speed internet is best for me?

That would depend on what you will be using the internet for. Have a look at the following table to find out the kind of broadband speed you should pick for a broadband service in Turriff.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Turriff

Corded telephone area code Turriff

The telephone area code, sometimes called the landline dialling code, for Turriff is 01806. If you call someone in Turriff, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Turriff call cost?

If you have a call plan with your landline or mobile, the phone call should be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Turriff

Residents in Turriff are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Turriff home to the gas network and electricity grid.

In many cases you won't need to contact the Turriff distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Turriff right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Turriff

The electricity distribution network operator for Turriff is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Turriff

There are no power plants within a 10 mile radius of Turriff.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Turriff

Perhaps you're wondering which towns and cities are nearby Turriff, we've found the five nearest towns and cities to Turriff.

Closest five municipalities to Turriff
Municipality Distance from Turriff
Banff 11.83 miles
Rothiemay 13.58 miles
Rhynie 13.58 miles
Lumsden 13.58 miles
Kennethmont 13.58 miles