Utilities in <u>Upper Anguston

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A Complete Guide to Utilities in Upper Anguston

If you've moved and have questions about Upper Anguston? Our utilities guide to Upper Anguston is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Upper Anguston water and sewerage. Keep reading to learn everything about utilities in Upper Anguston.

About Upper Anguston, Aberdeenshire

Upper Anguston AB14 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Upper Anguston?

Upper Anguston water utilities are supplied by Scottish Water. Here are the main contact numbers for Scottish Water:

Getting in touch with your water supplier for Upper Anguston

Calling a phone number for Scottish Water is just one method of contact to deal with your Upper Anguston water issues.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Upper Anguston

Water bill in Upper Anguston

Water rates in Upper Anguston are based on if your home has a water meter or not. You can easily find out whether your Upper Anguston water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Upper Anguston water rates will have a meter number listed on their water bills.

Metered Customers in Upper Anguston

Customers with a water meter at their Upper Anguston home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Upper Anguston home.

Unmetered Customers in Upper Anguston

Customers that don't have a water meter at their Upper Anguston home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Upper Anguston home.

As an unmetered customer, the rate you pay for water in Upper Anguston is based on the rateable value of your home. The rateable value of your Upper Anguston water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Upper Anguston may save you money.

Customers with big families are probably not going to save money by having a meter installed.

How do I pay my Upper Anguston water bill?

You will first need to register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Upper Anguston bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Upper Anguston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Upper Anguston AB14, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Upper Anguston Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Upper Anguston have about their water supply.

Frequently Asked Questions About Water in Upper Anguston

Is tap water in Upper Anguston safe to drink?

Yes! It's safe to drink the tap water in Upper Anguston. You can rest assured that Upper Anguston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Upper Anguston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Upper Anguston water to make it drinkable.

Where does the water in Upper Anguston come from?

There are three main sources of water that supply Upper Anguston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Upper Anguston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Upper Anguston is fewer than 60ppm, that makes the water hardness in in Upper Anguston is rated as soft water.

What does this mean?

The water being supplied to your home in Upper Anguston contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You shouldn't need to use a water softener at your home in Upper Anguston.

Upper Anguston No Water

If you have no water in your Upper Anguston home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Upper Anguston.

If there is no water at your Upper Anguston home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Upper Anguston.

If you don't have any cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Look at the "In Your Area" sections on the Scottish Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Upper Anguston water leak or flooding

Upper Anguston water problems can include anything from a burst water main or flooding, to a leak in your Upper Anguston home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Upper Anguston property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Scottish Water website and complete the online form to report the issue.

Why does the water in Upper Anguston taste strange?

If you notice a change in taste or smell with your Upper Anguston water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Upper Anguston water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Upper Anguston water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

Broadband Speed in Upper Anguston AB14

Upper Angustoninternet connected globe

The speed of your internet connection at your Upper Anguston home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Upper Anguston with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Upper Anguston Average Download Speed Upper Anguston Average Upload Speed
88.00 Mbps 36.80 Mbps
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The internet connection type you have can affect your download and upload speed in Upper Anguston. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one available.

Things to consider when choosing an internet provider in Upper Anguston?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider could feel daunting. Worry not, we've listed the four important points to think about when choosing an internet provider in Upper Anguston.

Availability

The first thing to consider whilst choosing an internet provider in Upper Anguston is the issue of availability. Whilst many homes in Upper Anguston can take advantage of fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Upper Anguston?

  • Fibre broadband
    • This is fastest connection that's currently available in Upper Anguston
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Upper Anguston homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Upper Anguston.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Upper Anguston.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Upper Anguston broadband cost

Upper Anguston broadband bill

Another important consideration is the monthly cost of broadband in Upper Anguston. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a internet connection in Upper Anguston. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Upper Anguston Broadband Reliability

How reliable the broadband is in Upper Anguston also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Upper Anguston home is going to be important.

Upper Anguston broadband technical support

Lastly, the customer service of your Upper Anguston broadband internet is really important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Upper Anguston.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Upper Anguston ask about their broadband.

Broadband Frequently Asked Questions

How fast is the broadband in Upper Anguston?

The average speed of broadband in Upper Anguston is:

Upper Anguston Average Download Speed Upper Anguston Average Upload Speed
88.00 Mbps 36.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Upper Anguston, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Upper Anguston property. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Check out the table below to find out which speed you should pick when signing up for broadband in Upper Anguston.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Upper Anguston

Corded telephone area code Upper Anguston

The telephone dialling code, sometimes called the area code, for Upper Anguston is 01806. If you call someone in Upper Anguston, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Upper Anguston call cost?

If you have calls included with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Upper Anguston

Residents of Upper Anguston can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Upper Anguston home to the electricity grid and gas networks.

Most of the time you won't need to contact the Upper Anguston distribution network operator, but should you ever need to, you can quickly find out which DNO covers Upper Anguston right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Upper Anguston

The electricity distribution network operator for Upper Anguston is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Upper Anguston

There are no power plants within a 10 mile radius of Upper Anguston.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Upper Anguston

If you've ever wondered which municipalities are nearby Upper Anguston, we've found the closest five municipalities to Upper Anguston.

Closest five municipalities to Upper Anguston
Municipality Distance from Upper Anguston
Milltimber 1.94 miles
Westhill 3.12 miles
Cornhill 5.06 miles
Middlefield 5.06 miles
Northfield 5.06 miles