Utilities in <u>Whitecairns

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A Complete Guide to Utilities in Whitecairns

Are you moving and want to know more about Whitecairns? Our complete guide to utilities in Whitecairns will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Whitecairns water and sewerage. Keep reading to learn everything about utilities in Whitecairns.

About Whitecairns, Aberdeenshire

Whitecairns AB23 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Whitecairns?

Whitecairns water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

How to reach your water provider in Whitecairns

Calling a phone number for Scottish Water is one of many contact methods to discuss your Whitecairns water problems.

In the table below we have listed the main telephone numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Whitecairns

Water bill in Whitecairns

Water rates in Whitecairns are based on if your home has a water meter or not. You can easily check if your Whitecairns water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Whitecairns water rates will have a meter number listed on their water bills.

Metered Customers in Whitecairns

Customers that have a water meter at their Whitecairns home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges cover the consumption at your Whitecairns home.

Unmetered Customers in Whitecairns

Customers that don't have a water meter at their Whitecairns home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Whitecairns home.

As an unmetered customer, the rate you pay for water in Whitecairns is going to be based on the rateable value of your home. The rateable value calculation of your Whitecairns water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Whitecairns could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Whitecairns water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Whitecairns bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Whitecairns?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Whitecairns AB23, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Whitecairns Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Whitecairns have about their water supply.

Frequently Asked Questions About Water in Whitecairns

Is tap water in Whitecairns safe to drink?

Yes! It's safe to drink the tap water in Whitecairns. You can rest assured that Whitecairns water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Whitecairns water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Whitecairns water to make it drinkable.

Where does the water in Whitecairns come from?

There are three main sources of water that supply Whitecairns:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Whitecairns

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Whitecairns is below 60ppm, that means the water hardness in in Whitecairns is rated as soft water.

What does this mean?

The water being supplied to your home in Whitecairns contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Whitecairns.

Whitecairns No Water

If there isn't any running water in your Whitecairns home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Whitecairns.

If there is no water at your Whitecairns home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Whitecairns.

If you don't have any cold water, not even a trickle, contact Scottish Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Whitecairns water leak or flooding

Whitecairns water problems can include anything from a leak, a burst water main, or flooding in your Whitecairns home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Whitecairns property, you need to do one of the following as quickly as you can:

  1. Ring Scottish Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Scottish Water website and fill in the form to report the problem.

Why does the water in Whitecairns taste strange?

If you detect a difference in smell or taste of your Whitecairns water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Whitecairns water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Whitecairns water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

Broadband in Whitecairns AB23

Whitecairnsinternet connected globe

The speed of your internet connection at your Whitecairns home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in Whitecairns with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Whitecairns Average Download Speed Whitecairns Average Upload Speed
49.30 Mbps 13.40 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Whitecairns. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when choosing an internet provider in Whitecairns?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Whitecairns.

Availability

The first thing you need to think about whilst choosing an internet provider in Whitecairns is the issue of availability. Most homes in Whitecairns should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Whitecairns?

  • Fibre broadband
    • This is fastest connection that's currently available in Whitecairns
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Whitecairns homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Whitecairns.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Whitecairns.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Whitecairns broadband cost

Whitecairns broadband bill

Another important consideration is the monthly cost of broadband in Whitecairns. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet connection in Whitecairns. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Whitecairns Broadband Reliability

How reliable the broadband is in Whitecairns must also be considered, with many of us working from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work is really important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Whitecairns home will be an important thing to consider.

Whitecairns broadband technical support

Our final tip, the technical support for your Whitecairns internet connection is extremely important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Whitecairns.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Whitecairns have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Whitecairns?

The average internet speed in Whitecairns is:

Whitecairns Average Download Speed Whitecairns Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Whitecairns, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Whitecairns house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea which speed you should pick when signing up for broadband in Whitecairns.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Whitecairns

Corded telephone area code Whitecairns

The telephone area code, sometimes called the landline dialling code, for Whitecairns is 01806. When making a call to someone in Whitecairns, and you're located in a different region, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Whitecairns call cost?

If you have a call plan with your landline or mobile, the cost of the call should be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Whitecairns

Residents of Whitecairns are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Whitecairns home to the gas and electricity networks.

Most of the time you will never need to ever contact the Whitecairns distribution network operator, but should the need arise, you can find the distribution network operator for Whitecairns below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Whitecairns

The electricity distribution network operator for Whitecairns is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Whitecairns

There are no power plants within a 10 mile radius of Whitecairns.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Whitecairns

Perhaps you're wondering which towns and cities are within reach of Whitecairns, in the table below you can see the five nearest towns and cities to Whitecairns.

Closest five municipalities to Whitecairns
Municipality Distance from Whitecairns
Belhelvie -
Potterton -