Utilities in <u>Whiterashes

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A Complete Guide to Utilities in Whiterashes

If you've moved and have questions about Whiterashes? Our utilities guide to Whiterashes is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Whiterashes water and sewerage. Keep reading to learn everything about utilities in Whiterashes.

About Whiterashes, Aberdeenshire

Whiterashes AB21 is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Whiterashes?

Whiterashes water services are supplied by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Whiterashes

Speaking to an advisor at Scottish Water is just one method of contact to deal with your Whiterashes water issues.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also write to Scottish Water, by composing a letter or sending an email. You can even send your message through the Scottish Water website.

Customer that want to post a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you want to email Scottish Water, you should use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Whiterashes

Water bill in Whiterashes

Water rates in Whiterashes will vary depending on if your home has a water meter or not. It's easy to find out if your Whiterashes water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Whiterashes water rates will have a meter number listed on their water bills.

Metered Customers in Whiterashes

Customers with a water meter at their Whiterashes home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Whiterashes home.

Unmetered Customers in Whiterashes

Customers who don't have a meter at their Whiterashes home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Whiterashes home.

The rate unmetered customers pay for water in Whiterashes is going to be based on the rateable value of your home. The rateable value calculation of your Whiterashes water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Whiterashes may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How do I pay my Whiterashes water bill?

You will first need to register with Scottish Water. Once you've registered an account with Scottish Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Whiterashes bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Whiterashes?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Whiterashes AB21, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Whiterashes Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Whiterashes have about their water supply.

Frequently Asked Questions About Water in Whiterashes

Is the tap water in Whiterashes safe to drink?

Yes! You can drink the tap water in Whiterashes. You can rest assured that Whiterashes water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Whiterashes water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Whiterashes water to make it drinkable.

Where does the water in Whiterashes come from?

There are three main sources of water that supply Whiterashes:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Whiterashes

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Whiterashes is less than 60ppm, that makes the water hardness in in Whiterashes is rated as soft water.

What does this mean?

The clean water supply to your home in Whiterashes contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Whiterashes.

Whiterashes No Water

If you don't have any running water in your Whiterashes home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Whiterashes.

If there is no water at your Whiterashes home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Whiterashes.

If your home has no cold water, not even a trickle, contact Scottish Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Scottish Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Whiterashes water leak or flooding

Whiterashes water problems might include anything from a leak, a burst water main, or flooding in your Whiterashes home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Whiterashes property, you need to do one of the following as quickly as you can:

  1. Call Scottish Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Scottish Water website and fill in the form to report the problem.

Why does the water in Whiterashes taste strange?

If you find the taste or smell is different with your Whiterashes water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Whiterashes water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Whiterashes water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Scottish Water on the contact details above.

Broadband Speed in Whiterashes AB21

Whiterashesinternet connected globe

The speed of your broadband connection at your Whiterashes home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average internet speed in Whiterashes with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Whiterashes Average Download Speed Whiterashes Average Upload Speed
49.30 Mbps 13.40 Mbps
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The type of internet connection you have can affect the speed you get at your home in Whiterashes. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when picking a broadband provider in Whiterashes?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, we've listed the four important points that you should consider when picking a broadband provider in Whiterashes.

Availability

The first thing to consider before picking a broadband provider in Whiterashes is what's available. The majority of homes in Whiterashes should be able to enjoy superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Whiterashes?

  • Fibre broadband
    • This is the fastest available internet connection in Whiterashes
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Whiterashes homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Whiterashes.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Whiterashes.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Whiterashes broadband cost

Whiterashes broadband bill

You should also think about the monthly cost of broadband in Whiterashes. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in Whiterashes. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Whiterashes Broadband Reliability

The reliability of the broadband connection is in Whiterashes should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Whiterashes home is going to be important.

Whiterashes broadband customer service

Lastly, the customer service of your Whiterashes internet connection is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when making a decision for a broadband internet provider in Whiterashes.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Whiterashes ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Whiterashes?

The average speed of broadband in Whiterashes is:

Whiterashes Average Download Speed Whiterashes Average Upload Speed
49.30 Mbps 13.40 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Whiterashes, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Whiterashes home. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Check out the table below to find out what sort of download speed you should pick when getting connected in Whiterashes.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Whiterashes

Corded telephone area code Whiterashes

The landline area code, sometimes called the dialling code, for Whiterashes is 01806. If you call someone in Whiterashes, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 Whiterashes call cost?

If you have calls included with your mobile or landline tariff, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Whiterashes

Residents of Whiterashes are free to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Whiterashes home to the electricity grid and gas networks.

Most of the time you won't need to contact the Whiterashes distribution network operator, but if you do, you can find the distribution network operator for Whiterashes right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Whiterashes

The electricity distribution network operator for Whiterashes is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Whiterashes

There are no power plants within a 10 mile radius of Whiterashes.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Whiterashes

You might be wondering which municipalities are within reach of Whiterashes, we've found the five closest municipalities to Whiterashes.