A Complete Guide to Utilities in Winchburgh

If you just moved and have some questions about Winchburgh? Our utilities guide to Winchburgh will help you to find out everything about broadband, area codes, power generation and energy distributors, and Winchburgh water and sewerage. Keep reading to learn everything about utilities in Winchburgh.

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About Winchburgh, West Lothian

Winchburgh EH52 has a population of 2,490 and is located in the county of West Lothian. West Lothian has a population of 182,140 people.

Who supplies my water in Winchburgh?

Winchburgh water services are supplied by Scottish Water. Below are the main phone numbers for Scottish Water:

How to get in touch with the water supplier in Winchburgh

Ringing a contact number for Scottish Water is one of many options to deal with your Winchburgh water account.

In the table below we have listed the main phone numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365

Write to Scottish Water

Additionally, you can communicate with Scottish Water, either by email or with a letter in the post. You can also submit your request on the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
[email protected]
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Cost of water in Winchburgh

Water bill in Winchburgh

Water rates in Winchburgh will vary depending on if your home has a water meter or not. You can easily find out whether your Winchburgh water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Winchburgh water rates will have a meter number listed on their water bills.

Metered Customers in Winchburgh

Customers who have a water meter installed at their Winchburgh property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Winchburgh home.

Unmetered Customers in Winchburgh

Customers without a meter at their Winchburgh home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Winchburgh home.

Water rates for unmetered customers in Winchburgh is based on the rateable value of your home. The rateable value of your Winchburgh water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Winchburgh could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How do I pay my Winchburgh water bill?

First, you must sign up and register with Scottish Water. After you've registered with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Winchburgh bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Winchburgh?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Winchburgh EH52, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Winchburgh Water Frequently Asked Questions

Below we have answered some common questions that customers in Winchburgh have about their water supply.

Frequently Asked Questions About Water in Winchburgh

Is tap water in Winchburgh safe to drink?

Yes! The tap water is safe to drink in Winchburgh. You can rest assured that Winchburgh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Winchburgh water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Winchburgh water to make it drinkable.

Where does the water in Winchburgh come from?

There are three main sources of water that supply Winchburgh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Winchburgh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Winchburgh is below 60ppm, that makes the water hardness in in Winchburgh is rated as soft water.

What does this mean?

The water being supplied to your home in Winchburgh contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

Selectra recommends

You don't need to add a water softener to the water in Winchburgh.

Winchburgh No Water

If you have no water in your Winchburgh home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Winchburgh.

If there is no water at your Winchburgh home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Winchburgh.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any information explaining why you have no water.
  2. Check the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Winchburgh water leak or flooding

Winchburgh water problems could be anything from a burst water main or flooding, to a leak in your Winchburgh home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Winchburgh property, you must do one of the following as soon as possible:

  1. Call Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Scottish Water website and fill out the online form.

Why does the water in Winchburgh taste strange?

If you notice a change in taste or smell with your Winchburgh water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Winchburgh water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Winchburgh water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Scottish Water on the contact details above.

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Broadband in Winchburgh EH52

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The broadband speed you get at your Winchburgh home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and see if it matches the average internet speed in Winchburgh with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Winchburgh Average Download Speed Winchburgh Average Upload Speed
87.90 Mbps 14.80 Mbps
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The type of internet connection you have can affect your download and upload speed in Winchburgh. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

What to look for when picking a broadband provider in Winchburgh?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, let's take a look at the top four points to think about when picking a broadband provider in Winchburgh.

Availability

The first thing you need to think about whilst picking a broadband provider in Winchburgh is what's available. Whilst many homes in Winchburgh can take advantage of fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Winchburgh?

  • Fibre broadband
    • This is the fastest available internet connection in Winchburgh
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Winchburgh homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Winchburgh.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Winchburgh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Winchburgh broadband cost

Winchburgh broadband bill

Another important consideration is the monthly cost of broadband in Winchburgh. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer when you sign up for a internet connection in Winchburgh. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike which will be felt by millions of BT customers.

Winchburgh Broadband Reliability

How reliable the broadband is in Winchburgh should also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Winchburgh home is something to think about.

Winchburgh broadband customer service

Finally, the technical support for your Winchburgh broadband internet is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue quickly and efficiently is a strong plus when you choose a broadband provider in Winchburgh.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Winchburgh have about their internet connection.

Broadband Internet FAQs

Is the internet fast in Winchburgh?

The average broadband speed in Winchburgh is:

Winchburgh Average Download Speed Winchburgh Average Upload Speed
87.90 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Winchburgh, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Winchburgh property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Have a look at the following table for a general idea which speed you should pick when signing up for broadband in Winchburgh.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Winchburgh

Corded telephone area code Winchburgh

The telephone area code, sometimes called the landline dialling code, for Winchburgh is 01806. If you call someone in Winchburgh, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 Winchburgh call cost?

If you have calls included with your landline or mobile tariff, then the call cost will probably be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Winchburgh

People living in Winchburgh are able to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Winchburgh home to the electricity grid and gas networks.

In many cases you won't need to contact the Winchburgh distribution network operator, but should you ever need to, you can quickly find out which DNO covers Winchburgh below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Winchburgh

The electricity distribution network operator for Winchburgh is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email [email protected]
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Winchburgh

There are no power plants within a 10 mile radius of Winchburgh.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Winchburgh

Perhaps you're wondering which towns and cities are nearby Winchburgh, in the below table you will find the closest five municipalities to Winchburgh.

Closest five municipalities to Winchburgh
Municipality Distance from Winchburgh
West Lothian -
Pumpherston 2.92 miles
Livingston 2.92 miles
Mid Calder 2.92 miles
Newbridge 2.96 miles