Utilities in <u>Woodside

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Your Complete Guide to Utilities in Woodside

Are you moving and want to know more about Woodside? Our utilities guide to Woodside will help you to find out everything about broadband, area codes, power generation and energy distributors, and Woodside water and sewerage. Keep reading to learn everything about utilities in Woodside.

About Woodside, Aberdeenshire

Woodside AB24 has a population of 476 and is located in the county of Aberdeenshire. Aberdeenshire has a population of 261,470 people.

Who supplies my water in Woodside?

Woodside water services are provided by Scottish Water. In the table below are the contact numbers for Scottish Water:

Getting in touch with your water supplier for Woodside

Speaking to an advisor at Scottish Water is one of many contact methods to deal with your Woodside water account.

In the table below you will find the contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water telephone number Scottish Water Emergency telephone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

Additionally, you can communicate with Scottish Water, by composing a letter or sending an email. You can also send your request via the Scottish Water website.

If you prefer to write a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

If you would like to email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Price of water in Woodside

Water bill in Woodside

Water rates in Woodside will vary depending on if your home has a water meter or not. It's easy to find out if your Woodside water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Woodside water rates will have a meter number listed on their water bills.

Metered Customers in Woodside

Customers who have a water meter installed at their Woodside house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Scottish Water. While the variable charges cover the usage at your Woodside home.

Unmetered Customers in Woodside

Customers without a meter at their Woodside home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Woodside home.

The rate unmetered customers pay for water in Woodside will be based on the rateable value of your home. The rateable value calculation of your Woodside water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your Woodside might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How do I pay my Woodside water bill?

First, you must sign up and register with Scottish Water. After you register your details with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Woodside bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Woodside?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Woodside AB24, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woodside Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Woodside have about their water supply.

Frequently Asked Questions About Water in Woodside

Is the tap water in Woodside safe to drink?

Yes! The tap water is safe to drink in Woodside. You can rest assured that Woodside water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Woodside water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Woodside water to make it drinkable.

Where does the water in Woodside come from?

There are three main sources of water that supply Woodside:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Woodside

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Woodside is fewer than 60ppm, this means the water in in Woodside is rated as soft water.

What does this mean?

The water supply to your home in Woodside contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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You don't need to add a water softener to the water in Woodside.

Woodside No Water

If you have no water in your Woodside home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Woodside.

If there is no water at your Woodside home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Woodside.

If there is no cold water, not even a trickle, contact Scottish Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Scottish Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Scottish Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Woodside water leak or flooding

Woodside water problems might include anything from flooding or a leak, to a burst water main in your Woodside home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Woodside property, you need to do one of the following as quickly as you can:

  1. Contact Scottish Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and complete the online form to report the issue.

Why does the water in Woodside taste strange?

If you detect a difference in smell or taste of your Woodside water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Woodside water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Woodside water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Scottish Water via the contact channels listed above.

Broadband in Woodside AB24

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The speed of your internet connection at your Woodside home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average broadband speed for Woodside with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woodside Average Download Speed Woodside Average Upload Speed
80.30 Mbps 24.70 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Woodside. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection available.

What to look for when picking a broadband provider in Woodside?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider can be unnerving. Don't worry, we've covered four main points to think about when picking a broadband provider in Woodside.

Availability

The first thing you need to think about before picking a broadband provider in Woodside is what's available. The majority of homes in Woodside should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Woodside?

  • Fibre broadband
    • This is fastest connection that's currently available in Woodside
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Woodside homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Woodside.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Woodside.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Woodside broadband price

Woodside broadband bill

Another important consideration is how much it costs for the broadband in Woodside. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the fine print of the deal before you sign up to a broadband connection in Woodside. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Woodside Broadband Reliability

The reliability of the broadband connection is in Woodside must also be considered, with many of us working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're watching movies online or gaming online meaning without an internet connection that's reliable at your Woodside home is something to think about.

Woodside broadband customer service

Lastly, the customer service of your Woodside broadband internet is of utmost importance. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query quickly and efficiently is definitely something worth considering when selecting an internet provider in Woodside.

Broadband FAQ

Below we've answered some our the most common questions that customers in Woodside have about their internet connection.

Broadband FAQs

Is the internet fast in Woodside?

The average speed of broadband in Woodside is:

Woodside Average Download Speed Woodside Average Upload Speed
80.30 Mbps 24.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Woodside, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Woodside property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Take a look at this table for a rough guide to what sort of download speed you should take when signing up for broadband in Woodside.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the landline area code in Woodside

Corded telephone area code Woodside

The telephone dialling code, sometimes called the area code, for Woodside is 01806. If you're calling somebody in Woodside, and you are not in the same area, you should add 01806 before the number you're trying to call.

How much does an 01806 Woodside call cost?

If you have calls included with your landline or mobile tariff, then the call cost is likely to be included as part of your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, you should ask your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Woodside

Residents in Woodside are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Woodside home to the gas network and electricity grid.

Most of the time you won't need to speak to the Woodside distribution network operator, but should you ever need to, you can quickly find out which DNO covers Woodside in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Woodside

The electricity distribution network operator for Woodside is SGN. You can find the SGN contact details in the table below:

SGN Contact Information
General Enquiries 0800 912 1700
Emergencies 0800 111 999
Email customer@sgn.co.uk
Website https://www.sgn.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woodside

There are no power plants within a 10 mile radius of Woodside.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Woodside

You might be wondering which municipalities are close to Woodside, in the table below you can see the closest five municipalities to Woodside.

Closest five municipalities to Woodside
Municipality Distance from Woodside
Tillydrone -
Old Aberdeen -
Bedford -