Utilities in <u>Yorkhill

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Your Complete Guide to Utilities in Yorkhill

If you've moved and have questions about Yorkhill? Our comprehensive utilities guide to Yorkhill will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Yorkhill water and sewerage. Keep reading to learn everything about utilities in Yorkhill.

About Yorkhill, Glasgow

Yorkhill G3 has a population of 10,775 and is located in the county of Glasgow. Glasgow has a population of 1,688,907 people.

Who supplies my water in Yorkhill?

Yorkhill water services are provided by Scottish Water. Below are the main phone numbers for Scottish Water:

Getting in touch with your water supplier for Yorkhill

Ringing a contact number for Scottish Water is just one method of contact to talk about your Yorkhill water problems.

In the table below we have listed the main contact numbers for Scottish Water general enquiries and emergencies.

Scottish Water phone number Scottish Water Emergency phone number
0800 077 8778 0800 077 8778
24/7/365
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Write to Scottish Water

You can also get in touch with Scottish Water, either by email or with a letter in the post. You can even send your message through the Scottish Water website.

If you prefer to send a letter to Scottish Water can do so by writing to the Scottish Water address below:

Scottish Water Address
Head Office, Castle House, 6 Castle Drive
Dunfermline
KY11 8GG

Customers that would rather email Scottish Water, you must use the following email address:

Scottish Water Email Address
help@scottishwater.co.uk

Cost of water in Yorkhill

Water bill in Yorkhill

Water rates in Yorkhill are based on if your home has a water meter or not. You can easily check if your Yorkhill water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Yorkhill water rates will have a meter number listed on their water bills.

Metered Customers in Yorkhill

Customers who have a water meter installed at their Yorkhill property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Scottish Water. Whilst the variable charges are for the consumption at your Yorkhill home.

Unmetered Customers in Yorkhill

Customers that don't have a water meter at their Yorkhill home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Yorkhill home.

Water rates for unmetered customers in Yorkhill is going to be based on the rateable value of your home. The rateable value calculation of your Yorkhill water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Yorkhill might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How do I pay my Yorkhill water bill?

First of all, you will need to register with Scottish Water. Once you've registered an account with Scottish Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Yorkhill bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Scottish Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Yorkhill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Yorkhill G3, your water supplier is Scottish Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Yorkhill Water Frequently Asked Questions

Below we have answered some common questions that customers in Yorkhill have about their water supply.

Frequently Asked Questions About Water in Yorkhill

Is water from the tap in Yorkhill safe to drink?

Yes! The tap water is safe to drink in Yorkhill. You can rest assured that Yorkhill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Yorkhill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Yorkhill water to make it drinkable.

Where does the water in Yorkhill come from?

There are three main sources of water that supply Yorkhill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Yorkhill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Yorkhill is fewer than 60ppm, that means the water hardness in in Yorkhill is rated as soft water.

What does this mean?

The water being supplied to your home in Yorkhill contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Yorkhill.

Yorkhill No Water

If there isn't any running water in your Yorkhill home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Yorkhill.

If there is no water at your Yorkhill home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Yorkhill.

If you don't have any cold water, not even a trickle, contact Scottish Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Scottish Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Scottish Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Yorkhill water leak or flooding

Yorkhill water problems could be anything from a leak, a burst water main, or flooding in your Yorkhill home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Yorkhill property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Scottish Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Scottish Water website and fill in the form to report the problem.

Why does the water in Yorkhill taste strange?

If you detect a difference in smell or taste of your Yorkhill water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Yorkhill water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Yorkhill water.

If you have questions about your water's taste, smell, or appearance, you can speak to Scottish Water using the contact information above.

Internet in Yorkhill G3

Yorkhillinternet connected globe

The speed of your broadband connection at your Yorkhill home is dependant upon several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Yorkhill with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Yorkhill Average Download Speed Yorkhill Average Upload Speed
78.70 Mbps 35.20 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Yorkhill. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What should you consider when choosing an internet provider in Yorkhill?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before choosing an internet provider in Yorkhill.

Availability

The first thing you need to think about whilst choosing an internet provider in Yorkhill is the issue of availability. Most homes in Yorkhill should have access to fibre or 'superfast' connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Yorkhill?

  • Fibre broadband
    • This is fastest connection that's currently available in Yorkhill
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Yorkhill homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Yorkhill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Yorkhill.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Yorkhill broadband value for money

Yorkhill broadband bill

You also need to consider the price you pay for broadband in Yorkhill. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal before you commit to a internet connection in Yorkhill. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Yorkhill Broadband Reliability

The reliability of broadband in Yorkhill must also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Yorkhill home will be an important thing to consider.

Yorkhill broadband technical support

Lastly, the technical support for your Yorkhill broadband connection is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when selecting an internet provider in Yorkhill.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Yorkhill have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Yorkhill?

The average broadband speed in Yorkhill is:

Yorkhill Average Download Speed Yorkhill Average Upload Speed
78.70 Mbps 35.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Yorkhill, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Yorkhill house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should choose for a broadband service in Yorkhill.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Yorkhill

Corded telephone area code Yorkhill

The telephone dialling code, sometimes called the area code, for Yorkhill is 01806. When making a call to someone in Yorkhill, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Yorkhill call cost?

If calls are included with your landline or mobile, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Yorkhill

People living in Yorkhill can choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Yorkhill home to the gas network and electricity grid.

More often than not you won't need to speak to the Yorkhill distribution network operator, but should the need arise, you can quickly find out which DNO covers Yorkhill in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Yorkhill

The electricity distribution network operator for Yorkhill is SP Energy Networks - Central & Southern Scotland. You can find the SP Energy Networks - Central & Southern Scotland contact details in the table below:

SP Energy Networks - Central & Southern Scotland Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 092 9290
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 320 St Vincent St
Glasgow

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Yorkhill

There are no power plants within a 10 mile radius of Yorkhill.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Yorkhill

Perhaps you're wondering which towns and cities are within reach of Yorkhill, in the below table you will find the five nearest towns and cities to Yorkhill.

Closest five municipalities to Yorkhill
Municipality Distance from Yorkhill
Park 0.01 miles
Garnethill 0.01 miles
Anderston 0.01 miles
Blythswood Hill 1.18 miles