Utilities in <u>Birchgrove

Need help with your utilities in Birchgrove?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in Birchgrove

If you've moved and have questions about Birchgrove? Our utilities guide to Birchgrove will explain in detail everything about broadband, area codes, power generation and energy distributors, and Birchgrove water and sewerage. Keep reading to learn everything about utilities in Birchgrove.

About Birchgrove, Swansea

Birchgrove SA7 has a population of 8,109 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Birchgrove?

Birchgrove water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Birchgrove

Calling a phone number for Dwr Cymru Welsh Water is just one method of contact to deal with your Birchgrove water problems.

In the table below you will find the contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to Birchgrove?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to Birchgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you must use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Price of water in Birchgrove

Water bill in Birchgrove

Water rates in Birchgrove depend on whether your home has a water meter or not. It's easy to find out if your Birchgrove water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Birchgrove water rates will have a meter number listed on their water bills.

Metered Customers in Birchgrove

Customers who have a water meter installed at their Birchgrove house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Birchgrove home.

Unmetered Customers in Birchgrove

Customers who don't have a meter at their Birchgrove home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Birchgrove home.

As an unmetered customer, the rate you pay for water in Birchgrove is based on the rateable value of your home. The rateable value of your Birchgrove water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, installing a water meter at your Birchgrove might work out cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Birchgrove?

The average water bill Birchgrove residents are billed is £15.17 per month, which is £182 a year.

water billSelectra blue

Expensive Birchgrove water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive Birchgrove water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my Birchgrove water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Birchgrove bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Birchgrove?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Birchgrove SA7, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Birchgrove Water Frequently Asked Questions

Below we have answered some common questions that customers in Birchgrove have about their water supply.

Frequently Asked Questions About Water in Birchgrove

Is the tap water in Birchgrove safe to drink?

Yes! It's safe to drink the tap water in Birchgrove. You can rest assured that Birchgrove water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Birchgrove water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Birchgrove water to make it drinkable.

Where does the water in Birchgrove come from?

There are three main sources of water that supply Birchgrove:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Birchgrove

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Birchgrove is fewer than 60ppm, that makes the water hardness in in Birchgrove is rated as soft water.

What does this mean?

The clean water supply to your home in Birchgrove contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

Selectra recommends

You don't need to add a water softener to the water in Birchgrove.

Birchgrove No Water

If you have no water in your Birchgrove home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Birchgrove.

If there is no water at your Birchgrove home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Birchgrove.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Birchgrove water leak or flooding

Birchgrove water problems can include anything from a burst water main or flooding, to a leak in your Birchgrove home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Birchgrove property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Birchgrove taste strange?

If you notice a change in taste or smell with your Birchgrove water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Birchgrove water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Birchgrove water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

Broadband in Birchgrove SA7

Birchgroveinternet connected globe

The speed of your internet connection at your Birchgrove home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average connection speed for Birchgrove with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Birchgrove Average Download Speed Birchgrove Average Upload Speed
131.50 Mbps 14.80 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in Birchgrove?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in Birchgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The type of internet connection you have can affect your download and upload speed in Birchgrove. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one available.

What should you consider when picking a broadband provider in Birchgrove?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, let's take a look at the top four points to think about when picking a broadband provider in Birchgrove.

Availability

The first thing you need to think about before picking a broadband provider in Birchgrove is the availability. The majority of homes in Birchgrove should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Birchgrove?

  • Fibre broadband
    • This is the fastest available internet connection in Birchgrove
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Birchgrove homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Birchgrove.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Birchgrove.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
blue sim cardSelectra blue

Unlimited data in Birchgrove?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in Birchgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

Birchgrove broadband value for money

Birchgrove broadband bill

You should also think about how much it costs for the broadband in Birchgrove. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you commit to a internet service in Birchgrove. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Birchgrove Broadband Reliability

The reliability of the broadband connection is in Birchgrove should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Birchgrove home will be an important thing to consider.

Birchgrove broadband customer service

Lastly, the customer service of your Birchgrove broadband connection is of utmost importance. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that deals with your query in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Birchgrove.

Broadband FAQ

Below we've answered some our the most common questions that customers in Birchgrove have about their internet connection.

Broadband FAQs

Is the internet fast in Birchgrove?

The average speed of broadband in Birchgrove is:

Birchgrove Average Download Speed Birchgrove Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Birchgrove, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Birchgrove home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should choose when getting connected in Birchgrove.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Birchgrove

Corded telephone area code Birchgrove

The telephone dialling code, sometimes called the area code, for Birchgrove is 01806. If you call someone in Birchgrove, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Birchgrove call cost?

If you have calls included with your landline or mobile, then the call cost is likely to be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Birchgrove

Residents in Birchgrove are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Birchgrove home to the gas network and electricity grid.

More often than not you won't need to contact the Birchgrove distribution network operator, but if you do, you can find the distribution network operator for Birchgrove in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Birchgrove

The electricity distribution network operator for Birchgrove is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in Birchgrove?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in Birchgrove?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near Birchgrove

There are no power plants within a 10 mile radius of Birchgrove.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Birchgrove

You might be wondering which municipalities are within reach of Birchgrove, in the below table you will find the closest five municipalities to Birchgrove.

Closest five municipalities to Birchgrove
Municipality Distance from Birchgrove
Talycoppa -
Llansamlet -
Glais -
Pentrechwyth 0.98 miles
Port Tennant 0.98 miles