Your Complete Guide to Utilities in Blaenavon

If you've moved and have questions about Blaenavon? Our comprehensive utilities guide to Blaenavon will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Blaenavon water and sewerage. Keep reading to learn everything about utilities in Blaenavon.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Blaenavon, Torfaen

Blaenavon NP4 has a population of 5,647 and is located in the county of Torfaen. Torfaen has a population of 93,049 people.

Who supplies my water in Blaenavon?

Blaenavon water utilities are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

Getting in touch with your water supplier for Blaenavon

Ringing a contact number for Dwr Cymru Welsh Water is just one method of contact to talk about your Blaenavon water account.

In the table below we have listed the main contact numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water phone number Dwr Cymru Welsh Water Emergency phone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, by composing a letter or sending an email. You can even send your message through the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
[email protected]
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Water rates in Blaenavon

Water bill in Blaenavon

Water rates in Blaenavon will vary depending on if your home has a water meter or not. You can easily check if your Blaenavon water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Blaenavon water rates will have a meter number listed on their water bills.

Metered Customers in Blaenavon

Customers that have a water meter at their Blaenavon house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Blaenavon home.

Unmetered Customers in Blaenavon

Customers without a meter at their Blaenavon home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Blaenavon home.

Water rates for unmetered customers in Blaenavon will be based on the rateable value of your home. The rateable value calculation of your Blaenavon water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Blaenavon could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Blaenavon?

The average water bill Blaenavon residents are billed is £15.17 monthly, which works out at £182 per year.

How do I pay my Blaenavon water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Blaenavon bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Blaenavon?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Blaenavon NP4, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Blaenavon Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Blaenavon have about their water supply.

Frequently Asked Questions About Water in Blaenavon

Is the tap water in Blaenavon safe to drink?

Yes! You can drink the tap water in Blaenavon. You can rest assured that Blaenavon water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Blaenavon water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Blaenavon water to make it drinkable.

Where does the water in Blaenavon come from?

There are three main sources of water that supply Blaenavon:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Blaenavon

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Blaenavon is below 60ppm, that makes the water hardness in in Blaenavon is rated as soft water.

What does this mean?

The water being supplied to your home in Blaenavon contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which means they should last longer.

Selectra recommends

You shouldn't need to use a water softener at your home in Blaenavon.

Blaenavon No Water

If you don't have any running water in your Blaenavon home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Blaenavon.

If there is no water at your Blaenavon home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Blaenavon.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Blaenavon water leak or flooding

Blaenavon water problems could be anything from flooding or a leak, to a burst water main in your Blaenavon home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Blaenavon property, you should try to do one of the following as long as it's safe to do so:

  1. Call Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Blaenavon taste strange?

If you find the taste or smell is different with your Blaenavon water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Blaenavon water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Blaenavon water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Dwr Cymru Welsh Water via the contact channels listed above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Broadband in Blaenavon NP4

Blaenavoninternet connected globe

The speed of your internet connection at your Blaenavon home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Blaenavon with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Blaenavon Average Download Speed Blaenavon Average Upload Speed
48.10 Mbps 11.80 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The internet connection type you have can affect your download and upload speed in Blaenavon. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one currently available.

What to look for when choosing an internet provider in Blaenavon?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, let's take a look at the top four points that you should consider when choosing an internet provider in Blaenavon.

Availability

The first thing to consider when choosing an internet provider in Blaenavon is what's available. Most homes in Blaenavon should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Blaenavon?

  • Fibre broadband
    • This is fastest connection that's currently available in Blaenavon
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Blaenavon homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Blaenavon.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Blaenavon.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Blaenavon broadband price

Blaenavon broadband bill

You also need to consider how much it costs for the broadband in Blaenavon. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal before you commit to a internet service in Blaenavon. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Blaenavon Broadband Reliability

The reliability of broadband in Blaenavon also needs consideration, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Blaenavon home is something to think about.

Blaenavon broadband technical support

Lastly, the technical support for your Blaenavon broadband connection is of utmost importance. You might never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem quickly and efficiently should be considered when making a decision for a broadband internet provider in Blaenavon.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Blaenavon have about broadband internet.

Broadband FAQs

Is the internet fast in Blaenavon?

The average speed of broadband in Blaenavon is:

Blaenavon Average Download Speed Blaenavon Average Upload Speed
48.10 Mbps 11.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Blaenavon, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Blaenavon property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to the kind of broadband speed you should take for a broadband service in Blaenavon.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the telephone area code for Blaenavon

Corded telephone area code Blaenavon

The telephone area code, sometimes called the landline dialling code, for Blaenavon is 01806. If you call someone in Blaenavon, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Blaenavon call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Blaenavon

Residents in Blaenavon are able to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Blaenavon home to the gas network and electricity grid.

More often than not you won't need to contact the Blaenavon distribution network operator, but should you ever need to, you can find the distribution network operator for Blaenavon below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Blaenavon

The electricity distribution network operator for Blaenavon is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Blaenavon

There are no power plants within a 10 mile radius of Blaenavon.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Blaenavon

You might be wondering which municipalities are within reach of Blaenavon, in the below table you will find the five closest municipalities to Blaenavon.

Closest five municipalities to Blaenavon
Municipality Distance from Blaenavon
Little Mill -
Abertillery 3.22 miles
Brynmawr 6.72 miles
Ebbw Vale 6.72 miles