Utilities in <u>Bonymaen

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Your Complete Guide to Utilities in Bonymaen

If you've moved and have questions about Bonymaen? Our complete guide to utilities in Bonymaen will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Bonymaen water and sewerage. Keep reading to learn everything about utilities in Bonymaen.

About Bonymaen, Swansea

Bonymaen SA1 has a population of 5,807 and is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Bonymaen?

Bonymaen water utilities are supplied by Dwr Cymru Welsh Water. Here are the main contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Bonymaen

Speaking to an advisor at Dwr Cymru Welsh Water is just one method of contact to discuss your Bonymaen water account.

In the table below you will find the phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

If you prefer to send a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you want to email Dwr Cymru Welsh Water, you should use the following email address:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Bonymaen

Water bill in Bonymaen

Water rates in Bonymaen are based on if your home has a water meter or not. It's easy to find out if your Bonymaen water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Bonymaen water rates will have a meter number listed on their water bills.

Metered Customers in Bonymaen

Customers with a water meter at their Bonymaen property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges cover the consumption at your Bonymaen home.

Unmetered Customers in Bonymaen

Customers that don't have a water meter at their Bonymaen home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Bonymaen home.

Water rates for unmetered customers in Bonymaen is going to be based on the rateable value of your home. The rateable value calculation of your Bonymaen water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Bonymaen could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Bonymaen?

The average water bill Bonymaen residents are billed is £15.17 monthly, which works out at £182 a year.

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How do I pay my Bonymaen water bill?

You will first need to register with Dwr Cymru Welsh Water. After you register your details with Dwr Cymru Welsh Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Bonymaen bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Bonymaen?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Bonymaen SA1, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Bonymaen Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Bonymaen have about their water supply.

Frequently Asked Questions About Water in Bonymaen

Is water from the tap in Bonymaen safe to drink?

Yes! You can drink the tap water in Bonymaen. You can rest assured that Bonymaen water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Bonymaen water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Bonymaen water to make it drinkable.

Where does the water in Bonymaen come from?

There are three main sources of water that supply Bonymaen:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Bonymaen

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Bonymaen is fewer than 60ppm, that means the water hardness in in Bonymaen is rated as soft water.

What does this mean?

The water supply to your home in Bonymaen contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which means they should last longer.

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Water softener isn't needed at your home in Bonymaen.

Bonymaen No Water

If you don't have any running water in your Bonymaen home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Bonymaen.

If there is no water at your Bonymaen home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Bonymaen.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Dwr Cymru Welsh Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Bonymaen water leak or flooding

Bonymaen water problems could be anything from a leak, a burst water main, or flooding in your Bonymaen home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Bonymaen property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Dwr Cymru Welsh Water website and fill out the online form.

Why does the water in Bonymaen taste strange?

If you find the taste or smell is different with your Bonymaen water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Bonymaen water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Bonymaen water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water via the contact channels listed above.

Broadband Speed in Bonymaen SA1

Bonymaeninternet connected globe

The speed of your internet connection at your Bonymaen home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average connection speed for Bonymaen with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Bonymaen Average Download Speed Bonymaen Average Upload Speed
131.50 Mbps 14.80 Mbps
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The internet connection type you have can have an effect on the speed you get in Bonymaen. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one that's available.

What to look for when searching for a broadband provider in Bonymaen?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in Bonymaen.

Availability

The first thing to consider when searching for a broadband provider in Bonymaen is the issue of availability. The majority of homes in Bonymaen can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Bonymaen?

  • Fibre broadband
    • This is fastest connection that's currently available in Bonymaen
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Bonymaen homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Bonymaen.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Bonymaen.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Bonymaen broadband cost

Bonymaen broadband bill

You should also think about how much it costs for the broadband in Bonymaen. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. We recommend you double check the small print of the offer before you commit to a internet service in Bonymaen. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike that has affected millions of customers.

Bonymaen Broadband Reliability

The reliability of the broadband connection is in Bonymaen also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Bonymaen home is something to think about.

Bonymaen broadband customer support

Finally, the customer service of your Bonymaen broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that can deal with your problem efficiently and quickly is definitely something worth considering when you choose a broadband provider in Bonymaen.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Bonymaen ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Bonymaen?

The average internet speed in Bonymaen is:

Bonymaen Average Download Speed Bonymaen Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Bonymaen, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Bonymaen home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Take a look at this table for a rough guide to which speed you should pick when getting connected in Bonymaen.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Bonymaen

Corded telephone area code Bonymaen

The telephone dialling code, sometimes called the area code, for Bonymaen is 01792. When making a call to someone in Bonymaen, and you are not in the same area, you should add 01792 to the number you'd like to call.

How much does an 01792 Bonymaen call cost?

If you have a call plan with your landline or mobile tariff, the phone call will probably be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Bonymaen

People living in Bonymaen are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Bonymaen home to the gas and electricity networks.

More often than not you won't need to speak to the Bonymaen distribution network operator, but if you do, you can quickly find out which DNO covers Bonymaen below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Bonymaen

The electricity distribution network operator for Bonymaen is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Bonymaen

There are no power plants within a 10 mile radius of Bonymaen.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Bonymaen

If you've ever wondered which municipalities are close to Bonymaen, in the below table you will find the five closest municipalities to Bonymaen.