Your Complete Guide to Utilities in Brynmawr

If you just moved and have some questions about Brynmawr? Our complete guide to utilities in Brynmawr will explain in detail everything about broadband, area codes, power generation and energy distributors, and Brynmawr water and sewerage. Keep reading to learn everything about utilities in Brynmawr.

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About Brynmawr, Blaenau Gwent

Brynmawr NP23 has a population of 5,530 and is located in the county of Blaenau Gwent. Blaenau Gwent has a population of 69,713 people.

Who supplies my water in Brynmawr?

Brynmawr water services are supplied by Dwr Cymru Welsh Water. Below are the main phone numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Brynmawr

Calling a phone number for Dwr Cymru Welsh Water is one of many options to discuss your Brynmawr water problems.

In the table below we have listed the main phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water telephone number Dwr Cymru Welsh Water Emergency telephone number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, you have the choice of posting a letter or sending an email. You can also send your request via the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
[email protected]
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Cost of water in Brynmawr

Water bill in Brynmawr

Water rates in Brynmawr will vary depending on if your home has a water meter or not. It's easy to find out if your Brynmawr water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Brynmawr water rates will have a meter number listed on their water bills.

Metered Customers in Brynmawr

Customers that have a water meter at their Brynmawr property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. While the variable charges cover the usage at your Brynmawr home.

Unmetered Customers in Brynmawr

Customers without a meter at their Brynmawr home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Brynmawr home.

As an unmetered customer, the rate you pay for water in Brynmawr is going to be based on the rateable value of your home. The rateable value part of your Brynmawr water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Brynmawr might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Brynmawr?

The average water bill Brynmawr residents are charged is £15.17 monthly, which works out at £182 annually.

How do I pay my Brynmawr water bill?

You will first need to register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Brynmawr bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Brynmawr?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Brynmawr NP23, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Brynmawr Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Brynmawr have about their water supply.

Frequently Asked Questions About Water in Brynmawr

Is the tap water in Brynmawr safe to drink?

Yes! The tap water is safe to drink in Brynmawr. You can rest assured that Brynmawr water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Brynmawr water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Brynmawr water to make it drinkable.

Where does the water in Brynmawr come from?

There are three main sources of water that supply Brynmawr:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Brynmawr

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Brynmawr is less than 60ppm, that means the water hardness in in Brynmawr is rated as soft water.

What does this mean?

The water supply to your home in Brynmawr contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Brynmawr.

Brynmawr No Water

If you have no water in your Brynmawr home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Brynmawr.

If there is no water at your Brynmawr home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Brynmawr.

If your home has no cold water, not even a trickle, contact Dwr Cymru Welsh Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Dwr Cymru Welsh Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Brynmawr water leak or flooding

Brynmawr water problems can include anything from a leak, a burst water main, or flooding in your Brynmawr home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Brynmawr property, you must do one of the following as soon as possible:

  1. Contact Dwr Cymru Welsh Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Brynmawr taste strange?

If you notice a change in taste or smell with your Brynmawr water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Brynmawr water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Brynmawr water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Dwr Cymru Welsh Water on the contact details above.

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Broadband Speed in Brynmawr NP23

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The speed of your broadband connection at your Brynmawr home can vary depending on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average connection speed for Brynmawr with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Brynmawr Average Download Speed Brynmawr Average Upload Speed
33.70 Mbps 7.70 Mbps
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The type of internet connection you have can affect your download and upload speed in Brynmawr. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when picking a broadband provider in Brynmawr?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. Don't worry, we've listed the four important points to think about when picking a broadband provider in Brynmawr.

Availability

The first point to bear in mind whilst picking a broadband provider in Brynmawr is what's available. The majority of homes in Brynmawr can take advantage of superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Brynmawr?

  • Fibre broadband
    • This is the fastest type of connection you can get in Brynmawr
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Brynmawr homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Brynmawr.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Brynmawr.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Brynmawr broadband price

Brynmawr broadband bill

Another important consideration is the monthly cost of broadband in Brynmawr. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Brynmawr. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Brynmawr Broadband Reliability

The reliability of broadband in Brynmawr should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Brynmawr home will be an important thing to consider.

Brynmawr broadband customer service

Finally, the technical support for your Brynmawr broadband connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Brynmawr.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Brynmawr have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Brynmawr?

The average speed of broadband in Brynmawr is:

Brynmawr Average Download Speed Brynmawr Average Upload Speed
33.70 Mbps 7.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Brynmawr, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Brynmawr property. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Check out the table below for a general idea which speed you should take when signing up for broadband in Brynmawr.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Brynmawr

Corded telephone area code Brynmawr

The landline area code, sometimes called the dialling code, for Brynmawr is 01806. When making a call to someone in Brynmawr, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Brynmawr call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Brynmawr

People living in Brynmawr can choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Brynmawr home to the electricity grid and gas networks.

In many cases you won't need to speak to the Brynmawr distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Brynmawr in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Brynmawr

The electricity distribution network operator for Brynmawr is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Brynmawr

There are no power plants within a 10 mile radius of Brynmawr.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Brynmawr

If you've ever wondered which municipalities are close to Brynmawr, we've found the closest five municipalities to Brynmawr.

Closest five municipalities to Brynmawr
Municipality Distance from Brynmawr
Crickhowell 4.49 miles
Tredegar 4.61 miles
Rhymney 4.61 miles
Abertillery 4.78 miles
New Tredegar 5.24 miles