Utilities in <u>Clase

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Your Complete Guide to Utilities in Clase

If you just moved and have some questions about Clase? Our utilities guide to Clase will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Clase water and sewerage. Keep reading to learn everything about utilities in Clase.

About Clase, Swansea

Clase SA6 is located in the county of Swansea. Swansea has a population of 246,217 people.

Who supplies my water in Clase?

Clase water services are supplied by Dwr Cymru Welsh Water. In the table below are the contact numbers for Dwr Cymru Welsh Water:

How to get in touch with the water supplier in Clase

Ringing a contact number for Dwr Cymru Welsh Water is one of many options to deal with your Clase water account.

Below, you can find the principal phone numbers for Dwr Cymru Welsh Water general enquiries and emergencies.

Dwr Cymru Welsh Water contact number Dwr Cymru Welsh Water Emergency contact number
0800 052 0145 0800 052 0130
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to Dwr Cymru Welsh Water

You can also get in touch with Dwr Cymru Welsh Water, either by email or with a letter in the post. You can also send your request via the Dwr Cymru Welsh Water website.

Customer that want to post a letter to Dwr Cymru Welsh Water can do so by writing to the Dwr Cymru Welsh Water address below:

Dwr Cymru Welsh Water Address
PO Box 690
Cardiff
CF3 5WL

If you would like to email Dwr Cymru Welsh Water, you can use the email address below:

Dwr Cymru Welsh Water Email Address
company.secretary@dwrcymru.com

Water rates in Clase

Water bill in Clase

Water rates in Clase are based on if your home has a water meter or not. You can easily find out whether your Clase water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Clase water rates will have a meter number listed on their water bills.

Metered Customers in Clase

Customers who have a water meter installed at their Clase house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Dwr Cymru Welsh Water. Whilst the variable charges are for the consumption at your Clase home.

Unmetered Customers in Clase

Customers without a meter at their Clase home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Clase home.

The rate unmetered customers pay for water in Clase is based on the rateable value of your home. The rateable value of your Clase water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Clase might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Clase?

The average water bill Clase residents are being charged is £15.17 per month, which is £182 a year.

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How do I pay my Clase water bill?

First, you must sign up and register with Dwr Cymru Welsh Water. Once you've registered an account with Dwr Cymru Welsh Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Clase bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Dwr Cymru Welsh Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Clase?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Clase SA6, your water supplier is Dwr Cymru Welsh Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Clase Water Frequently Asked Questions

Below we have answered some common questions that customers in Clase have about their water supply.

Frequently Asked Questions About Water in Clase

Is water from the tap in Clase safe to drink?

Yes! The tap water is safe to drink in Clase. You can rest assured that Clase water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Clase water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Clase water to make it drinkable.

Where does the water in Clase come from?

There are three main sources of water that supply Clase:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Clase

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Clase is less than 60ppm, that means the water hardness in in Clase is rated as soft water.

What does this mean?

The water supply to your home in Clase contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Clase.

Clase No Water

If you have no water in your Clase home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Clase.

If there is no water at your Clase home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Clase.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  2. Check the Twitter account of Dwr Cymru Welsh Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Clase water leak or flooding

Clase water problems might include anything from a burst water main or flooding, to a leak in your Clase home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Clase property, you must do one of the following as soon as possible:

  1. Call Dwr Cymru Welsh Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Dwr Cymru Welsh Water website and complete the online form to report the issue.

Why does the water in Clase taste strange?

If you detect a difference in smell or taste of your Clase water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Clase water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Clase water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Dwr Cymru Welsh Water on the contact details above.

Broadband in Clase SA6

Claseinternet connected globe

The speed of your broadband connection at your Clase home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see how it compares to the average connection speed for Clase with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Clase Average Download Speed Clase Average Upload Speed
131.50 Mbps 14.80 Mbps
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The type of internet connection you have can affect the speed you get at your home in Clase. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK it is the only means of connection available.

What to look for when searching for a broadband provider in Clase?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've listed the four important points to think about when searching for a broadband provider in Clase.

Availability

The first point to bear in mind when searching for a broadband provider in Clase is the issue of availability. Whilst many homes in Clase should have access to fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Clase?

  • Fibre broadband
    • This is the fastest type of connection you can get in Clase
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Clase homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Clase.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Clase.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Clase broadband cost

Clase broadband bill

You should also think about the monthly cost of broadband in Clase. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you commit to a internet service in Clase. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Clase Broadband Reliability

The reliability of broadband in Clase should also be considered, with so many people that work from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Clase home is something to think about.

Clase broadband customer support

Finally, the customer support of your Clase broadband connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Clase.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Clase have about their internet connection.

Broadband FAQs

What's the average broadband speed in Clase?

The average broadband speed in Clase is:

Clase Average Download Speed Clase Average Upload Speed
131.50 Mbps 14.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Clase, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Clase home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick when getting connected in Clase.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Clase

Corded telephone area code Clase

The landline area code, sometimes called the dialling code, for Clase is 01806. When making a call to someone in Clase, and you are not in the same area, you must add 01806 to the number you're calling.

How much does an 01806 Clase call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Clase

Residents in Clase are free to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Clase home to the electricity grid and gas networks.

In many cases you won't need to contact the Clase distribution network operator, but if you do, you can quickly find out which DNO covers Clase in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Clase

The electricity distribution network operator for Clase is Western Power Distribution - South Wales. You can find the Western Power Distribution - South Wales contact details in the table below:

Western Power Distribution - South Wales Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplieswales@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Phoenix Way, Swansea Enterprise Park
Llansamlet, Swansea

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Clase

There are no power plants within a 10 mile radius of Clase.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Towns and Cities Near Clase

Perhaps you're wondering which towns and cities are close to Clase, we've found the closest five municipalities to Clase.

Closest five municipalities to Clase
Municipality Distance from Clase
Clydach -
Pentrechwyth 0.44 miles
Port Tennant 0.44 miles
St. Thomas 0.44 miles
Swansea 0.44 miles